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PII: S0747-5632(19)30021-4
DOI: 10.1016/j.chb.2019.01.012
Please cite this article as: Xi Shen, Jin-Liang Wang, Loneliness and Excessive Smartphone Use
among Chinese College Students: Moderated Mediation Effect of Perceived Stressed and
Motivation, Computers in Human Behavior (2019), doi: 10.1016/j.chb.2019.01.012
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Xi Shen1*,
Jin-Liang Wang2
637000
E-mail: 15536618160@163.com
Although extensive research has tested factors that affect excessive smartphone use,
characteristics interact with each other, and the subsequent impact on excessive
smartphone use. The present study aims to construct a moderated mediation model to
explore the impact of loneliness on excessive smartphone use among Chinese college
students and its internal mechanism. Using a sample of 549 smartphone users, we
found that for entertainment motivation, it was a mediator between loneliness and
excessive smartphone use and perceived stress moderated the relationship between the
escapism motivation, loneliness could affect excessive smartphone use only through
the mediating role of escapism motivation. Our findings demonstrated the importance
of unsolved life problems in facilitating excessive smartphone use and could provide a
users.
college students
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1 Introduction
With their large screen sizes and a plethora of functions to be accessed anytime and
anywhere, smartphones have replaced cell phones, personal computers and other
every aspect of our lives and gratified users’ needs and desires. Although their usage
has brought great convenience to our lives, it should be noted that more and more
people increasingly struggle to escape this trap of smartphones and emerge the
phone addiction, mobile phone dependence, mobile phone addiction tendency and no
cell phone anxiety (Billieux, Van Der Linden, & Rochat, 2008; Ezoe et al., 2009;
behavioural addiction (Peters & Malesky, 2008), the term excessive smartphone use is
Previous studies have found that individual characteristics (i.e., loneliness and
perceived stress) and motivation are important predictors of excessive smartphone use
(Bian & Leung, 2015; Chiu, 2014; Khang, Kim, & Kim, 2013; Kim, LaRose, & Peng,
2009; Park, Kee, & Valenzuela, 2009; Park, 2003; Samaha & Hawi, 2016; Tan,
Pamuk, & Dönder, 2013), and individuals would use these devices to avoid coping
with life problems. As one of personal features, loneliness is the perceived pain about
their social status, when individuals’ expected social interactions do not match with
their actual level (Cacioppo & Patrick, 2008). A wide array of studies have confirmed
that loneliness could easily lead to overuse (Bian & Leung, 2015; Kim et al., 2009;
Tan et al., 2013). Morahan-Martin (2000) found that participates who scored higher
on the loneliness scale were also problematic Internet users, and these individuals in
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college were more likely to use Internet to relax and seek support from other users
with the same interests online. This varied pattern of social interaction on the Internet
could help them adjust the negative emotions associated with loneliness. Additionally,
Bian and Leung (2015) discovered that loneliness could predict excessive smartphone
use and these scoring high on loneliness are more likely to be incompetent in their
social relations and unwilling to communicate with others face to face. Thus, as a
are their main communication tools. Gradually, this behaviour can easily lead to
excessive use.
In search of emotional support and satisfaction, these lonely individuals often use
(Liu & Wang, 2011). However, feeling lonely might not necessarily always lead to
excessive smartphone use. Instead, other possible mediating and moderating variables
may affect the relationship. Entertainment motivation has been indicated to affect the
relationship between loneliness and excessive smartphone use (Liu & Wang, 2011),
negative emotional state (Peele, 1985). Therefore, we assume that entertainment and
Moreover, individuals who were more stressed and their usage behaviour was
motivated primarily with entertainment and escapism, may have a greater chance of
experiencing excessive outcomes from their smartphone usage (Wang et al., 2015).
This implies that the relationship between loneliness and excessive smartphone use
may be more complex than previously theorized. Therefore, in this study, we try to
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test the mediating effect of motivation and the moderating effect of perceived stress
between loneliness and excessive smartphone use among Chinese college students.
From media usage, users might make potential benefits and acquire a sense of
satisfaction. As proposed by the Uses and Gratification theory, users actively choose a
certain media that can meet their needs. Users’ choices are based on their evaluation
of the extent to which their needs can be gratified. Gratifications acquired by a certain
medium can lead to positive attitudes, which in turn will influence users’ behaviors
and lead to continuous use (Lee & Ma, 2012). Previous studies have found the
relationship between motivations and excessive use (Khang et al., 2013; Lee et al.,
2014; Park, 2003). Regarding mobile phone use, Park (2003) indicated that cell phone
pasting time and escapism. Lee et al. (2014) also found that people used them to
satisfy their needs for social status, instantaneousness, stress release and entertainment.
Furthermore, when confronted with social and interpersonal stress, individuals may
use media to cope with this stress, which might lead to their dependence on media
The basic function of the mobile phone can fundamentally eliminate the anxiety
caused by human loneliness (Townsend, 2000). Therefore, when trying to explore the
about the causes for individuals. Compensatory Internet Use theory pointed out that
alleviate their negative emotional state and cope with life problems, which meant that
they were more likely to use smartphones based on some motivations (Kardefelt-
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individuals’ motivations could drive their usage behaviour and directly affect the
tendency of excessive smartphone use (Liu & Wang, 2011). Following this line of
thought, motivation might mediate the relationship between loneliness and excessive
smartphone use. Entertainment motivation has already been proven to mediate the
relationship between loneliness and excessive smartphone use (Liu & Wang,
2011).Given that entertaining oneself and escaping reality are two of the essential
functions of smartphone use, this usage pattern may help people relax (Lowry, Gaskin,
& Moody, 2015). Therefore, we chose entertainment and escapism motivations and
predicted that these two motivation variables would be mediators between loneliness
and excessive smartphone use. Based on the above analyses, the first two hypotheses
As a major life transition, entering college can be considered a stressful event for
most young adults. Facing challenges from school, family, companions and within
oneself (Yan, Li, & Sui, 2014), peers may perceive high levels of stress. Perceived
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Mermelstein, 1983). Previous studies have found the significant correlation between
perceived stress and excessive smartphone use (Chiu, 2014; Samaha & Hawi, 2016).
When confronting with stressful environments and life events, young adults tend to
increase their Internet use for managing moods, compensating for social interaction
The relationship between perceived stress and excessive smartphone use may not
determined his/her motivations to cope with these problems, which implies that
Based on this logic, Kardefelt-Winther (2014b) found that people who scored higher
motivation tended to experience more excessive outcomes than those who scored
smartphone use among college students, and found that of the users who scored high
and problematic smartphone use was moderated by perceived stress. As these lonely
individuals are more sensitive, when facing the same external pressures, their
personality traits may affect their perception of stress and further affect their mental
health.
escapism motivation would mediate the relationship between loneliness and excessive
smartphone use and that mediation effects would differ from those scoring high and
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low on perceived stress. More narrowly, we predicted that perceived stress would
moderate the second stage of the mediation process (see Figure 1). Therefore, we put
2 Methods
2.1 Participants
Recruited from two colleges in Chongqing, China, a total of 600 college students
participated in our research. From them, we obtained 549 (Mage = 18.39, SDage = 1.92,
34.8% male) valid questionnaires, and the response rate was 90%. All participants
identified themselves as smartphone users. Regarding their grades, 62.7% were first-
year students, 13.3% were sophomores, 23.7% were junior students, and 0.4% were
0.4% were senior students. In terms of their majors, 52.5% of the participants were
natural science (computer science, chemistry, physics, math and biology), and 46.7%
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consent. The study was reviewed and approved by the Ethics Committee of the Center
2.2 Measures
Responses were obtained using a 5-point Likert scale, which ranged from 1 (strongly
disagree) to 5 (strongly agree). The higher the scores, the higher levels of excessive
use are. Sample items included “If I couldn’t play with my smartphone for a while, I
dropped.” The Cronbach coefficient in this study was .88. The scale also had good
construct validity and the estimates of the measurement model were χ 2/df = 1.46, CFI
Items for measuring entertainment and escapism motivations for using smartphones
were adopted from the Social Media Usage Motivation Scale (Wang, Jackson, Wang,
& Gaskin, 2015). Then, the items were revised to fit the background of smartphone
use. All the items were in the form of a 5-point Likert scale, with a higher score
indicating a higher motivation. Entertainment motivation had five items, and sample
items; sample items were “I use my smartphone to escape from my family or other
people” and “I use my smartphone to get away from what I’m doing”. In the present
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study, Cronbach coefficients were .89 and .84 for the entertainment and escapism
motivation, respectively. In addition, it also had good construct validity and the
estimates of the measurement model were χ 2/df = 3.44, CFI = .93, IFI = .93, RMSEA
Compiled by Russell et al. (1996), the UCLA loneliness self-report scale was used
in this study to assess the loneliness produced by the gap between the desired and
practical levels of social interaction. Including 20 items, the scale had 11 positive and
9 negative scores. Each item used a 5-point Likert scale, which ranged from 1 (never)
to 5 (always). The higher scores represented higher levels of loneliness. Sample items
included “Do you often feel a harmonious relationship with the people around you?”
and “Do you often feel a lack of companions?” In this study, the Cronbach coefficient
was .87. It had good construct validity and the estimates of the measurement model
were χ 2/df = 3.19, CFI = .92, IFI = .91, RMSEA = .06, SRMR <.001.
Perceived stress scale was used to measure participants’ perceived level of control
over their lives in the past month, which was developed by Cohen et al. (1983). It
included 14 items and each item used a 5-point Likert scale, with a higher score
indicating a higher level of stress and lack of control. Sample items were “How often
have you felt that difficulties accumulated too much and cannot be overcome?” and
“How often have you felt that things were going in the way that you wanted them to
be?”. The Cronbach coefficient in this study was .87. It had good construct validity
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and the estimates of the measurement model were χ 2/df = 2.88, CFI = .93, IFI = .92,
The moderated mediating effect took place when the mediation between the
independent variable and the dependent variable varied with different levels of the
moderator variable (Muller, Judd, & Yzerbyt, 2005). This emphasized that in different
on the outcome variables whether remained the same. Combining Kwan’s (2012)
viewpoint with our study, we tested the second-stage moderated mediation effect,
which means the moderator (e.g., perceived stress) moderated the association between
use.
Including descriptive and moderated mediation analyses, we used SPSS 19.0 and
Mplus 7.4 in this study. We conducted descriptive statistics and correlation analysis
using SPSS 19.0 first. Regarding the analysis of moderated mediation, Latent
analyse the interaction effect of latent variables, LMS was implemented with Mplus
software (Muthén & Muthén, 2010). When the moderated mediating effect was
significant, we then followed Cohen et al.’s (2013) recommendations and plotted the
two slopes interpreting the nature of this multiple model. Besides, the statistical
significance of each of these two slopes was also examined (Aiken, West, & Reno,
1991), which represented the mediating effect between loneliness and excessive
smartphone use was /different at two levels of the moderator variable. Age and gender
were involved as control variables, considering that previous studies have shown that
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gender (Takao, Takahashi, & Kitamura, 2009) and age (Walsh, White, & Young,
3 Results
Based on the procedural control of possible common method bias (i.e., anonymous
filling for the questionnaire and reverse scoring for some items), we conducted single
method-factor approaches to test the common method bias of our study (Xiong et al.,
2012). First, confirmatory factor analysis model M1 and containing method factor
model M2 were also constructed. Then, we compared the main fit indices of model
M1and M2 and obtained the following results: Δχ 2/df = .013, ΔGFI = .016, ΔIFI
= .011, ΔNFI = .014, ΔRMSEA = 0. The fitting index changes were all less than 0.03,
which indicated that after joining the common method factor, the model has not been
significantly improved. That is to say, there was no obvious common method bias in
our measurement.
Means, standard deviations, and zero-order correlations of the variables for all the
correlations with excessive smartphone use (r = .24, p < .01), perceived stress (r = .20,
p < .01) and escapism motivation (r = .20, p < .01), while had significantly negative
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Table 1. Means, Standard Deviations, and Zero-Order Correlations of the Variables for the
Participants (N = 549)
M SD 1 2 3 4 5
1 Smartphone Use 2.76 .65 —
2 Entertainment 3.25 .79 .24** —
3 Escapism 2.31 1.02 .41** .22** —
4 Stress 2.95 .38 .26** .17** .15** —
5 Loneliness 2.52 .49 .24** -.17** .20** .20** —
Note: p**< .01
and escapism motivation were established. For model 1, we ran an LMS analysis
regarding H1 and H3, which included the mediator of entertainment motivation and
in Figure 2, besides having a direct impact on excessive use (β = .17, p < .01),
loneliness could affect excessive smartphone use through the mediating role of
entertainment motivation and the mediating effect value is - .05. This result verified
our H1. Then we found that the interaction term between perceived stress and
entertainment could significantly predict excessive smartphone use (β = .29, p < .001),
which meant perceived stress moderated the relationship between the mediator and
excessive smartphone use. Based on this, H3 was supported. That is to say, perceived
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perceived stress was one standard deviation below and above the mean, the
plotted (See Figure 3). For the correspondence of the slopes with two levels of
perceived stress, the results showed that the association between entertainment
motivation and excessive smartphone use was significant for participants with low
perceived stress (β = .24, p < .001), while this association became non-significant for
participants with high perceived stress (β = .10, p = .28). This result indicates that the
increase of perceived stress. With regard to the moderated mediation effect, the
A similar procedure was conducted to test our H2 and H4. Model 2 included the
loneliness could affect excessive smartphone use only through the mediating role of
escapism motivation and the mediating effect value is .12, which partially supported
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H2. Then we found the interaction term between perceived stress and escapism could
not significantly predict excessive smartphone use (β = .03, p = .686), which meant
that perceived stress didn’t moderate the relationship between the mediator and
excessive smartphone use. This result did not support our H4, which meant that
use
4 Discussion
mediated the relationship between loneliness and excessive smartphone use and
whether perceived stress was a moderator between the mediator and excessive
smartphone use. Not only did we demonstrate the adherence of excessive smartphone
use to the theory of Compensatory Internet Use, but we also tried to clarify under
what conditions the mediation effect varied with different circumstances and personal
characteristics. From these perspectives, we obtained the results that perceived stress
relationship between loneliness and excessive smartphone use. However, for escapism
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motivation, loneliness could affect excessive smartphone use only through the
Of our four hypotheses, three have been supported by our findings. H1 and H2
indicated that the relationship between loneliness and excessive smartphone use
H1 has been supported. We found that besides having a direct impact on excessive
use, loneliness could affect excessive smartphone use through the mediating role of
between loneliness and entertainment motivation, and that those scoring low on
loneliness could easily give rise to entertainment motivation to use their smartphones,
which was inconsistent with previous findings (Liu & Wang, 2011). This result may
occur because they are more gregarious and also more likely to entertain themselves
continuous usage. While for individuals scoring high on loneliness, they would use
their smartphones to compensate for the lack of social interaction, from which they
excessive smartphone use only through the mediating role of escapism motivation. A
possible explanation is that the main motive of addictive behaviour is reducing the
state of negative emotion to escape (Peele, 1985). Following this logic, lonely
They use the Internet to escape real-world interpersonal contact and they are also
more likely to have problems with smartphone use (Lo, Wang, & Fang, 2005).
Moreover, our study is among the first attempts to investigate the relationship
build two moderated mediation models to clarify under what conditions the mediation
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term between perceived stress and the mediator (e.g., entertainment), which could
significantly affect excessive smartphone use. From this, we knew that perceived
relationship between loneliness and excessive smartphone use, which confirmed our
H3. These findings are in line with previous studies (Kardefelt-Winther, 2014b; Wang
et al., 2015). For instance, Kardefelt-Winther (2014b) found that the interaction of
users, which may eventually result in excessive consequences. Likewise, Wang et al.
(2015) also indicated that the effects of motivations on excessive smartphone use
depended on the level of users’ perceived stress. These findings illustrated how the
leading to excessive outcomes when using media serves as a major coping strategy for
smartphone use decreases with the increase of perceived stress. Therefore, when
focus on alleviating loneliness and their level of perceived stress, rather than
perceived stress and escapism motivation, perceived stress did not moderate the
use. Although perceived stress correlated significantly with excessive smartphone use
and escapism motivation (Snodgrass et al., 2014; Wang et al., 2015), perceived stress
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relationship between loneliness and excessive smartphone use. The reason for these
smartphone use may play it only for escapism – nothing to do with a negative life
Several study limitations should also be acknowledged. First, our sample included
only college students. Cautions should be exercised when the conclusions are
generalized to other populations. However, it is worth noting that our sample also
represents the largest smartphone user group in China (Wang et al., 2015). Second,
special attention should be devoted to the interpretation of our results. Future studies
may use experimental and longitudinal designs, which could identify causal
relationships among these variables. In addition, the types of smartphones and usage
patterns of the participants have not been well controlled in our study. Knobloch-
Westerwick et al. (2009) noted that it should be crucial to investigate how specific
media content provides solutions for real-life problems in a more detailed manner.
smartphones reflect different motivations for their use; this subdivision of usage
patterns may be more useful for understanding the mechanism behind the overuse of
smartphones.
5 Conclusion
In sum, we found that loneliness could affect excessive smartphone use only
through the mediating role of escapism motivation. However, perceived stress was a
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between loneliness and excessive smartphone use, and the mediating effect of
with the increase of perceived stress. Therefore, our study clarified under what
conditions the mediation effect between motivation and excessive smartphone varied
with different circumstances and personal characteristics, and suggested that the
excessive users utilize their smartphones as a strategy to cope with life problems. In
this regard, future researchers can take this as a starting point to intervene with users
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Figures
Fig.2. Path graph of the moderated mediation model for entertainment motivation
Note: Lon = Loneliness; Str = perceived stress; Ent = entertainment; Use = Excessive
Fig.3. A diagram of perceived stress moderate the relationship between the mediator (i.e.
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Fig.4. Path graph of the moderated mediation model for escapism motivation
Note: Lon = Loneliness; Str = perceived stress; Esc = escapism; Use = Excessive smartphone
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Highlights
Analyzed the moderated mediation effect of perceived stress and motivation
between loneliness and excessive smartphone use
Formulated the importance of unsolved life problems in facilitating excessive
smartphone use
Provide a new perspective for researchers to design interventions for the
excessive smartphone users