2nd Buy their "Advance Care Option" pack which is around 16$ . 3rd Directly ask them for replacement.
This method works for following countries .
Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy,
Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, UK, USA. The following regions are excluded: Channel Islands, Shetland Islands, Isle of Man, Falkland Islands, DOM/TOM, Usedom Island, R�gen Island, Fehmarn Island, Amrun Rellworm, Norstrand, F�hr, Sylt Island, Nordeney Island, Borkum Island, Canary Islands, Greenland, Balearic Islands, Sardinia, Sicily, Puerto Rico, Hawaii, Alaska, Guam.