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ASSESSMENT OF TRAINING EFFECTIVENESS ON EMPLOYEES’

PERFORMANCE IN SELECTED FAST- FOOD RESTAURANT


IN LIPA CITY BATANGAS

A Thesis
Presented to the faculty of
College of Accounting, Business, Economics and
International Hospitality Management
Batangas State University
Batangas City

In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Hospitality Management

By:
Bacay, Noeme Angel L.
Dela Cruz, John Erwell R.
Marasigan, Rachel D.

May 2023

I
APPROVAL SHEET
This thesis, titled “ASSESSMENT O TRAIING EFFECTIVENESS ON
EMPLOYEES’ PERFORMANCE IN SELECTED FAST-FOOD RESTAURANT
IN LIPA CITY, BATANGAS” prepared and submitted by Noeme Angel L. Bacay,
John Erwell R. Dela Cruz, and Rachel D. Marasigan in partial fulfillment of the
requirements for the degree Bachelor of Science in Hospitality in Management
has been examined and is recommended for acceptance for oral examination.

ELVIC M. SANCHEZ, MBA, LPT


Adviser

Approved by the Committee on Oral Examination with a grade of

PANEL OF EXAMINERS

DR. APRIL M. PEREZ, Ph.D., CHP


Chairperson

KARL JONES S. CARANDANG, MIHTM CRIS JOEL ESPINO, LPT


Member Member

Accepted and approved in partial fulfillment of the course requirement for


the degree of Bachelor of Science in Hospitality Management.

Date BENDALYN M. LANDICHO, Ph.D., AFBE


Dean, CABEIHM

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TABLE OF CONTENTS

TITLE PAGE i
APPROVAL SHEET ii
TABLE OF CONTENT iii

CHAPTER
I. THE PROBLEM
Introduction 1
Background of the Study 2
Statement of the Problem 3
Theoretical Framework 3
Conceptual Framework 5
Hypothesis of the Study 7
Scope and Limitation 7
Significant of the Study 8
Definition of Term 10

II. REVIEW OF LITERATURE


Conceptual Literature 12
Research Literature 20
Synthesis 25

III. RESEARCH METHODOLOGY


Research Design 27
Respondents of the Study 27
Data Gathering Instrument 28
Data Gathering Procedure 29
Statistical Treatment of the Data 29

BIBLIOGRAPHY 31

III
LIST OF FIGURE

Figure No. Title Page

1 Theoretical Framework 5
Kirkpatrick Model for Effectiveness of Training

2 Conceptual Framework 6

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