MURANG’A UNIVERSITY OF TECHNOLOGY

SCHOOL OF BUSINESS AND ECONOMICS

DEPARTMENT OF HUMAN RESOURCE MANAGEMENT

UNIVERSITY ORDINARY EXAMINATION

2020/2021 ACADEMIC YEAR

SECOND YEAR SECOND SEMESTER EXAMINATION FOR, BACHELOR OF
BUSINESS AND INFORMATION TCEHNOLOGY

BHR 100– FOUNDATION OF HUMAN RESOURCE MANAGMENT

DURATION: 2 HOURS

Instructions to candidates:

1. Answer question One and Any Other Two questions.

2. Mobile phones are not allowed in the examination room.
3. You are not allowed to write on this examination question paper.
 SECTION A: ANSWER ALL QUESTIONS IN THIS SECTION

QUESTION ONE (30 MARKS)

a) Identify any four roles that a human resource department plays in an organization. (4marks)
b) Outline any two external methods of recruitment highlighting an advantage of each method.
(6marks)
c) Point out any four measures that can put in place to improve industrial relation in the
organization. (4marks)
d) What is meant by the term industrial discipline. Briefly explain the two types of discipline.
(4marks)
e) Highlight any five objectives of human resource planning. (5marks)
f) Identify any three problems a manager may encounter while inducting a new employee into the
organization. (3marks)
g) Highlight any four factors that challenge the effectiveness of the interview activities.
(4marks)

SECTION B – ANSWER ANY TWO QUESTIONS IN THIS SECTION

QUESTION TWO (20 MARKS)

a) Explain how job analysis information assists HR managers in the following HR activities.
i. Organizational design (2marks)
ii. Job evaluation and compensation (4marks)
iii. Employee counselling (2marks)
b) Human resource planning (HRP) is a process that gives through various stages. Discuss these
stages and the activities involved in each stage (12marks)

QUESTION THREE (20 MARKS)

a) You are HR manager of a leading manufacturing company, Sylvia gets hired and has reported to
the organization. Explain five issues you would address while conducting her induction.
(10marks)
b) Describe the purposes of employee appraisal (10marks)

QUESTION FOUR (20 MARKS)

a) The training officer for your company has developed a programme to be used to train the staff.
Describe any five training methods he/she may choose to train the staff. (10marks)
b) Examine two internal and three external factors that influence compensation decisions by
organizations. (10marks)