Professional Documents
Culture Documents
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Submitted by:
Mahiya Anjum
Roll No: 2225171147
Batch: 2021-20022
Section: A
Submitted to:
Asst. Prof. Barnali Nandi
Human Resource Management
Department Of Marketing
Bangladesh University Of Professionals
Date Of Submission:
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Executive Summary
Benefits offered This paper gives insights about the association and its activities. The
paper also gives us idea about, how Walton implicates Strategic Human Resource
Management and shows the role of HR in aligning the performance of the employees with
the company's goals.In the end we give some recommendations for management
process which will help the company perform better in the future.I tried my best to
implement all the knowledge that we gained throughout the semester to complete this
paper.
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Table Of Contents
Cover Page……………………………………………………………………………………1
Executive Summary…………………………………………………………….…….…..…2
Table Of Contents……………………………….……………………………………..……3
Introduction…………………………………………………………………………………....4
Background……………………………………………………………………………………5
Vision ……………………………………………………………………………………….…6
Mission …………………………………………………………………………..…………....7
Culture Of Interpersonal Relationship…………………………………………………...…8
Diversity Programs Of Walton…………………………………….……………….……...8-9
HRM Function Of Walton…………………………………………………………….....….10
Organizational Structure…………………………………………………………….….11-12
Employee Relations Of Walton Company………………………………..…………….3-15
Current HR System………………………………………………………………..………..16
Recruitment………………………………………………………………………….………16
Steps In Recruitment Process…….……………………………………………..…….17-20
Training And Devolopment………………………………………………………………....21
Training Methods Of Walton…………………………………………………………..……22
Devolopment Of Employees……………………………………………………………23-24
Benefits Offered………………………………………………………………………......…25
Implication Of Strategic Human Resource Management………………………………..27
Recommendation……………………………………………………………………….… 27
Conclusion…………………………………………………………………………………..28
References…………………………………………………………………………..………29
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Introduction
4
Background
5
Vision
Walton follows high ethnocentrism. They always promote their brand in a way that its our
product or Another Ponno.
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Mission
Based on Walton`s primary structure, they want to be the pioneer and strong leader in
the electronics and automobile industry in Bangladesh and worldwide.To attain Their
Mission, Walton Will:
Develop its employees and encourage them by providing rewards like bonuses.
Attain a high level of productivity in all its operations through effective and efficient use
Of resources.
Provide good quality of product relatively at a low price and services ensuring
valueforMoney to its customers.
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Culture of Interpersonal Relationship
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Discovering Business
The Discovering Business Summer Programs in the Sam M. Walton College of Business
Office of Diversity & Inclusion are designed to help educate and inform high school juniors
and seniors about opportunities in various areas of the business field. These programs
allow students to work hands on with other students and industry professionals to gain
experience to jumpstart their college experience.
The Business Leadership Academy (BLA) is a summer residential program for newly
admitted students in the Sam M. Walton College of Business. BLA creates an awareness
of retail career choices and opportunities that exist within all colleges of business majors.
The Fleischer Scholars Program is a brand new summer residential program for the Office
of Diversity & Inclusion. The program is geared towards underrepresented students that
are interested in business and entrepreneurship.
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HRM Function Of Walton
Walton is an organization that principally works in the purchaser gadgets and home
machines industry. A portion of the capabilities or business exercises of Walton might
include:
Manufacturing: Walton makes a great many items, including TVs, fridges, climate control
systems, clothes washers, cell phones, and other buyer gadgets.
Innovative work: They put resources into Research and development to create and work
on their items, staying aware of innovative progressions and buyer requests.
Advertising and Deals: Walton advertises its items through different channels and sells
them through its own retail outlets, vendors, and online stages.
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Client assistance: Giving client care and after-deals administration is vital for keeping
up with consumer loyalty.
Inventory network The board: Dealing with the store network proficiently to guarantee
convenient creation, conveyance, and accessibility of items on the lookout.
Innovation: Improving and presenting new elements and advancements in their items to
remain cutthroat on the lookout.
Global Extension: Extending their activities and deals to global business sectors, if
material.
Corporate Social Obligation: Taking part in CSR exercises to reward the local area and
advance maintainable practices.
Organizational structure
Walton now has more than 1000 employees. Walton is divided into several departments
(technical,sales & marketing, customer relations, administration, human resources,
finance and IT). In the previous system there was no separate HRM department. Admin
& HRM department attached together into one. But recently management has brought a
change in the organizational structure in view of the need of time. Management and
organization structure of Walton bd Ltd. is given below.
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Walton Gathering is a huge worldwide combination situated in Bangladesh with different
financial matters, including hardware, vehicles, and the sky's the limit from there. The
hierarchical design of Walton Gathering might have changed from that point forward,
however I can give an overall outline of what it could have resembled:
Governing body: At the highest point of the hierarchical ordered progression, the
Directorate gives key direction and regulates significant choices for the organization.
Chief Authority Group: This group would incorporate top leaders like the President,
CFO, COO, and other C-suite officials answerable for various parts of the business.
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Walton Engines for the auto business.Walton Digi-Tech Enterprises Ltd. for innovation
related adventures.
Departments: Inside every auxiliary or business division, there are different offices, like
advertising, deals, innovative work, creation, and that's only the tip of the iceberg.
Employees: Representatives in different jobs and positions do the everyday tasks of the
organization.
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on their ongoing administration and their obligation to the association's objectives and
values.
Lucidity and Compactness: Guarantee that your message is clear and forthright. Keep
away from language and utilize straightforward language to pass on your message.
Timeliness: Impart data immediately. Try not to hold on as late as possible, as this can
prompt misconceptions and hurried navigation.
Relevance: Share data that is straightforwardly connected with the obligations and
objectives of the greater level administration. Keep away from pointless subtleties.
Conscious Tone: Keep a deferential and proficient tone while speaking with higher-ups.
Address them involving proper titles and show appreciation for their time.
Utilize the Right Channel: Pick the suitable correspondence channel. For significant
issues, a formal composed report or email may be essential, while routine updates should
be possible through customary gatherings or brief reminders.
Support with Information: Whenever the situation allows, back your correspondence
with information and realities. This adds validity to your message.
Helpful Input: In the event that you have concerns or ideas, outline them in a valuable
way. Stay away from individual assaults or faults and spotlight on arrangements.
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Request Input: Support criticism and contribution from higher-ups. This shows that you
respect their point of view.
Follow-up: Assuming that you've made demands or detailed issues, circle back to them
to guarantee they are tended to.
Confidentiality: Regard the secrecy of delicate data and just offer it with the people who
have a genuine need to be aware.
Preparing and Improvement: Put resources into preparing and advancement to further
develop your relational abilities, including composing, talking, and undivided attention.
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Current HR system:
Recruitment
Same as other companies Walton chooses employees both from internal and external
candidates.
1.Internal (In House) Candidate : Although Walton prefers external candidates mostly
sometimes they also recruit in house candidates. If any vacancy is created in any
department and an existing employee of Walton is interested to work on that position
Walton gives them a chance but he/she has to face some test even viva because the
department wants to see that the candidate is suitable or not for the position. If the
department thinks that/she is suitable for the vacant position only then he gets selected
for the position.
Problem of internal candidates: Domestic companies like Walton don’t prefer internal
candidates because they think it as a hassle because if any employee switches his
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department a new employee gets hired for the position. And the company has to prepare
the new employee for the position which is time consuming and a waste of money.
The particular strides in the necessity cycle for an organization like Walton can fluctuate
contingent upon the unique circumstance and the kind of prerequisites (e.g.,
programming, item, or venture necessities). Be that as it may, here's a general framework
of the means in question:
Recognizable proof of Partners: Recognize the key partners engaged with the task or
item, including inside and outside parties.
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Examine and Focus on: Examine the necessities to guarantee they are finished, steady,
and achievable. Focus on the necessities in light of their significance and effect on the
venture.
Validation: Share the prerequisites with partners for approval. This step guarantees that
the necessities precisely mirror their requirements.
Survey and Update: Audit and change the prerequisites in view of criticism from
partners. This might include different emphases.
Change The executives: Execute a change control interaction to deal with any
adjustments to the necessities all through the task.
Approval: Acquire formal endorsement or close down from key partners to affirm that the
necessities are finished and satisfactory.
Communication: Convey the endorsed necessities to the venture group and other
significant gatherings.
Checking and Control: Persistently screen and control the prerequisites all through the
undertaking to guarantee they are met and address any progressions or issues that might
emerge.
Approval and Check: Approve that the eventual outcome or task meets the necessities,
and check that the prerequisites have been executed accurately.
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Closure: Close the necessities stage by guaranteeing all task or item prerequisites have
been fulfilled.
Criticism and Illustrations Learned: Assemble input from partners about the
prerequisite interaction and catch examples learned for future activities.
Recall that the particular advances and their request can be changed in light of the
requirements of the undertaking or association. It's vital for tailor the necessity cycle to
the particular conditions of Walton or some other organization.
Selection Process:
Walton has a longer selection process both for blue color and white color employees.
Everycandidate should face written, IT exam and three vivas almost. Sometimes for the
higher position the candidate should face more selection procedures. After the selection
of written and ITexam candidates are allowed for viva. Candidates have to meet the
department manager or HRdepartment for 1st viva, if the candidate passes the 1st viva
then he/she is allowed for 2nd
viva which is held by two directors of Walton. And if the candidate passes the 2nd
viva then lastly he/she has to face the last viva which is held by a board of directors, they
basically want to see that the candidate is actually perfect for the place or not. But for the
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Graphics or IT work the selection procedure is not too large. Walton does not test them
for their IT skills because they are already experienced in that area rather the test is based
on the job itself.
Background Check:
Candidates who get selected after written and viva exam Walton wants to check their
background. Walton has a lot of plazas all around Bangladesh. For checking the
background of any candidates Walton contacts their plaza. They ask them to collect
information about the candidates. Sometimes Walton contacts with their employees’
previous employers for checking background.
Salary
Salary is set depending on the responsibilities. Often in their job circular they do not
mention the salary. Because sometimes they offer different salaries for the same job.
When the employee is very senior, more experienced they expect better salary, so Walton
has to give senior employees a higher salary than junior employees even if the job is the
same. But based on the department, the job,and responsibilities HR sets their own salary
range.
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Training And Development
Preparing is finished in two ways. First is the division gives rundown of representatives
who have shortcomings in specific regions.
Second is the preparation and the advancement frequently foster their own preparation
for instance inspirational preparation or succeed preparing. Something else is the point
at which another item is sent off. The representatives are prepared about that item so
they are familiar with the item. A large portion of the
phases of preparation depend on deals. Representatives who work in Walton's square,
they consistently communicate with purchasers so Walton gives those workers 'Item
information preparing'.
Preparing process:
Walton has their own product to screen the preparation. They update their product
consistently. Representatives who got the preparation and who didn't got the preparation
are recorded there. Based On that they contact the division. Then they organize the
preparation. More often than not when the number of students are low Walton favors their
own accomplished workers to direct the trainees. However, when the quantity of students
is exceptionally high Walton likes outside coaches.
to decide how viable the preparation was, a test is led. Aviva is likewise directed.
Assuming that a representative breezes through the assessment and the viva it gets
included their information. The Workers who don't breeze through the assessment are
again called for preparing while another preparation is coordinated. In some cases in view
of the preparation they let a portion of their representatives go. For instance it is significant
for a representative of Walton court to have 'item information'. Be that as it may, assuming
not the slightest bit the worker is getting the information then the data is passed to the
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upper administration and. Then, at that point, the upper administration chooses whether
to keep the representative or not.
When only one or two candidates are selected it is not possible for the Company to give
them separate training. In that case Walton has a policy that if an employee wants to
resign he has to send the resignation letter at least two months prior to his resign. And
This employee will train the new employee who will take his place after two months.
Sometimes For a new project Walton has to hire many employees. In this case the HR
arranges two-three day long training to provide them job related knowledge.
Orientation Process: Walton arranges orientation for their new employees. Orientation
is an ice- breaking event where new employees get to present themselves. They get to
learn about Walton And its history. They get to know about their board of directors and
their responsibilities. But product knowledge or job related knowledge are not given in the
orientation.
Onboarding: New workers ordinarily go through a direction cycle to dive more deeply
into the organization's way of life, arrangements, and fundamental work necessities.
Work explicit preparation: Contingent upon the job, workers might get particular
preparation, whether in gadgets fabricating, deals, client support, or different regions.
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Study hall preparing: Formal instructional courses directed in a study hall setting might
cover points like item information, deals strategies, or security conventions.
E-learning: Web based preparing modules and courses can be utilized for self-guided
learning or to enhance face to face preparing.
Studios and workshops: Infrequent studios or courses can be utilized to address explicit
expertise improvement or industry patterns.
Nonstop learning: Walton might support progressing proficient turn of events and give
admittance to assets to representatives to improve their insight and abilities.
Remember that the particular preparation techniques and projects at Walton can change
over the long run and may fluctuate by area and division. Counseling their authority HR
or preparing assets for the most modern information is prudent.
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Development Of Employees
Cross-Training: Permitting workers to acquire insight in various jobs or offices inside the
association.
Internet Learning: Offering admittance to online courses, online courses, and assets for
independent learning.
Input and Correspondence: Giving useful criticism and open correspondence channels
for workers to talk about their advancement needs.
Profession Way Arranging: Assisting workers with making a vocation way and giving
open doors to progression.
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Delicate Abilities Preparing: Improving relational abilities, correspondence, and the
capacity to understand people on a profound level.
It's essential to take note that the particular advancement techniques at Walton might
change, so you might need to contact the organization or counsel their authority assets
for more exact data about their worker improvement programs.
Benefits offered
Take care of Time: This incorporates get-away days, occasions, and debilitated leave.
Representative Help Projects (EAP): Offering guiding and support for individual and
business related issues.
Preparing and Advancement: Valuable open doors for ability improvement and
professional success.
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Limits and Advantages: Limits on organization items or administrations, or associations
with neighborhood organizations.
Benefit for newly recruited employee: When Walton hires a new employee then what
benefit is to be given is often pre planned. Yet sometimes Walton creates a team whose
responsibility is to gather information regarding salaries and benefits for the same position
from different companies. After creating a draft of the benefit structure, the responsible
team sends that draft to the higher management for approval. This team determines what
benefit that new employee will receive. They do not always need to follow this procedure
to set a benefit structure as Walton is one of the oldest organizations in Bangladesh and
most of their benefit structures are fixed.
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Implication of Strategic Human Resource Management
Recommendation
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.3. Walton hardly follows Succession planning in recruiting top management. They should
start hiring employees from different areas as it may offer them a box of new ideas they
never had.
4. HR department should organize regular training program for the employees to develop
workforce
5. They should include employee development program policies that will help employees
to continue their education, Career development and developing different skills besides
their works.
Conclusion
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Reference List
● https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2952646
● https://onlinelibrary.wiley.com/doi/abs/10.1002/tie.20129
● https://www.tandfonline.com/doi/abs/10.1081/PAD-120018293
● http://journals.sagepub.com/doi/pdf/10.1177/2322093715599481
● https://www.academia.edu/5923767/Walton_Bangladesh?ends_sutd_reg_p
ath=true
● http://bv-f.org/WV-08/13.%20WV%20Final.pdf
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