Microsoft Power Up Program

guidelines and code of conduct

1. Program Guidelines
2. Power Up Program Terms and Conditions
a. Microsoft Certification Exam Voucher Terms and Conditions
3. Code of conduct

By participating in the Power Up Program as a learner or Power Up Champ, you agree to follow:

Guidelines and Code of Conduct

Microsoft Power Up Program is an upskilling program that enables non-tech professionals to
successfully advance into a new career path in low-code application development using
Microsoft Power Platform. When participating in the program as a learner or Power Up Champ,
Microsoft asks that you follow the following guidelines that apply to you.

Power Up Program Terms and Conditions

Microsoft is dedicated to empowering every person and every organization on the planet to
achieve more. The Power Up Program is supported by Microsoft.

Acceptance of Terms
These terms and conditions (“T&Cs”) are a legal agreement between you, as the learner or
Power Up Champ (“you” or “your”), to participate in the Microsoft Power Up Program, and
Microsoft (“Microsoft”, “we”, “our” or “us”).

By participating in the Microsoft Power Up Program, you agree to be bound by these T&Cs,
represent that you are 18 years or older, and have permission to participate in the Microsoft
Power Up Program. If you do not accept these T&Cs, then you will not be allowed to participate
in the Program.

Microsoft reserves the right to update these T&Cs at any time without notice to you. The most
current version of the T&Cs can be reviewed by selecting the T&Cs link.

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 Description of Program
The Program upskills people across the globe into low-code development, highlighting
particularly nontechnical professionals, using resources and tools that expand their knowledge
of Microsoft technologies, including but not limited to Dynamics 365 and Power Platform.
Please note: this program does not guarantee employment or apprenticeship; it is solely a
skilling program.

Program Benefits
Your participation in the Program may provide you with access to certain benefits, such as free
access to technical content, a channel to communicate directly with Microsoft team members,
and weekly Program updates (collectively, the “Benefits”).

Some of the Benefits will require you to use your Microsoft account. You may not transfer, sell,
share, sublicense, assign, or lend the Benefits, unless expressly indicated by Microsoft. Your
access to and use of the Benefits are subject to the terms of these T&Cs and any separate
license terms that accompany them or that you are required to accept prior to accessing a
Benefit. You must be an active member of the Power Up Program to access the Benefits.

Specific benefits for a learner who graduates from the Program:

• A Power Up Program badge for each graduate

• A free voucher for a Microsoft official certification exam

Microsoft Certification Exam Voucher Terms and Conditions

• Limit one voucher per person – in no event should distribution of more than one
voucher to a single candidate happen.
• Learners must redeem the voucher code and take the exam prior to the Expiration Date.
• Each voucher code may be redeemed only once to take one Microsoft Certification
exam.
• Voucher codes are program specific and, in some cases, exam specific and may not be
used for any other offering.
• Vouchers codes may not be redeemed for cash, credit, or refunds.
• Expired, stolen or lost voucher codes will not be replaced.
• Any sale or transfer of this voucher code is expressly prohibited and constitutes fraud.
• This voucher code is void if altered in any way.
• Voucher code may not be applied to exams that have already been taken.
• Microsoft, Pearson VUE, and the VUE test centers are not responsible for lost or stolen
voucher codes.
• To register for an exam, visit the Microsoft website.
• Voucher code must be provided when registering for the Microsoft Certification exam.

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 • Individuals that (a) fail to show up for their scheduled exam appointment, or (ii) cancel or
reschedule their appointment to take an exam seventy-two hours or less from the
scheduled time may forfeit their voucher code (voucher code cannot be used again).
• Taxes, if any, are the sole responsibility of the recipient.

Privacy; Communications Policy

Your participation in the Program is subject to Microsoft’s privacy statement, which is located
at https://go.microsoft.com/fwlink/?LinkId=521839.

Throughout the duration of your participation in the Program, you may receive periodic
communications from Microsoft. By participating in the Program, (i) you consent to
communications from Microsoft regarding your participation in the Program; (ii) you agree to
make best efforts to respond promptly to communications from Microsoft that require your
response; and (iii) you consent to Microsoft providing you with additional information about the
Program and other Microsoft products or services. To request a copy or removal of the personal
data that Microsoft has collected as part of your participation in the Program, email
msftpowerupprogram@microsoft.com (requests submitted only apply to data related to the
Program). Removal of personal data could result in your removal from the Program.

Participation in the Program, at times, requires two-way communications. If Microsoft, at its sole
discretion, believes that you are not making best efforts to respond to communications from
Microsoft that require your response, then Microsoft may remove you from the Program.

If you would like to stop receiving communications from Microsoft, you may do so by electing
to leave the Program at any time.

Program Participation Requirements for learners

Throughout the duration of your participation in the Program, you will:

Abide by these T&Cs.

Comply with the Program’s Code of Conduct.

Adhere to Microsoft’s Trademark and Brand guidelines, when using any Microsoft trademarks or
referring to Microsoft’s software, products, or services (see
https://www.microsoft.com/trademarks).

Program Participation Requirements for Power Up Champs:

Throughout the duration of your participation in the Program, you will:

• Abide by these T&Cs.

• Comply with the Program’s Code of Conduct.
• Provide adequate notice if you plan on cancelling a task that you signed up for.

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 • Adhere to Microsoft’s Trademark and Brand guidelines, when using any Microsoft
trademarks or referring to Microsoft’s software, products or services (see
https://www.microsoft.com/trademarks).

No Solicitation Guidelines
To create an environment that is free from unwanted solicitation, we ask all learners and Power
Up Champs to agree to the following guidelines:
• Refrain from soliciting or marketing their services or products or affiliated third-party
vendors to members of the Power Up Program. This includes, but is not limited to, email,
phone calls, direct mail, social media, online forums, special interest groups, local
meetings, and other events.
• We ask all learners and Power Up Champs to share their deep knowledge of the product
and their thought leadership. Contributions should be free of promotional messages
(including, but not limited to, promotion of Partner products, services, training, and
events), and sales activities are strictly prohibited. This includes messages posted to the
discussion boards and messages sent directly to an individual.
• Learners and Power Up Champs’ contributions should be unbiased and free of any
conflict of interest. As such, please refrain from making comments about affiliates or
competitors’ products, services, or other offerings.
Prohibited Uses
You will not use the Program:

• To try to gain unauthorized access to or disrupt any Microsoft or third-party service,

device, data, account or network.
• To financially enrich yourself, or any third party.
• In a way prohibited by law, regulation, governmental order, or decree.

Removal from the Program

Failure to meet any of the Program requirements throughout the duration of your participation
may result in your removal from the Program. Unless Microsoft believes an immediate
suspension is required, Microsoft will provide you reasonable notice before removing you from
the Program.

Leaving the Program

You may choose to leave the Program at any time by referencing the information on this page.
If you leave the Program, you will no longer have access to Benefits and no longer receive
related communications from Microsoft.

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 Program Termination or Suspension
We may suspend or terminate the Program at any time at our sole discretion. We will give you
notice before we suspend or terminate the Program, except in cases in which we reasonably
believe we need to suspend or terminate the Program immediately.

Providing Feedback
If you give feedback about any Microsoft software, products, services, or documentation, you
give to Microsoft, without charge, the right to use, share and commercialize your feedback in
any way and for any purpose. You will not give feedback that is subject to a license that requires
Microsoft to license its software, products, services, or documentation to third parties because
Microsoft includes your feedback in them. These rights survive the T&Cs.

Waiver and Severability

The failure of Microsoft to exercise or enforce any rights or provisions in these T&Cs will not
constitute a waiver of such right or provision. If any part or provision of these T&Cs is found to
be unenforceable, such part or provision may be modified to make the T&Cs as modified legal
and enforceable. The balance of the T&Cs will not be affected.

Relationship with Microsoft

You acknowledge that your participation in the Program does not create a partnership, agency,
or employer-employee relationship with Microsoft or any of its suppliers. You will not make any
statements on behalf of Microsoft or its suppliers about Microsoft or its suppliers, or any of
Microsoft’s or its suppliers’ products or services.

Website Terms of Use

The Website Terms of Use apply to your use of the Program website including any help topics,
white papers, data sheets, and FAQs that are made available as part of the Program. For more
details, refer to https://www.microsoft.com/en-us/legal/terms-of-use.

Third-party interactions
As part of the program, at some point you will use the Power Up Program learning management
system (LMS) to access the courses, which is a third-party site, where Microsoft’s terms and
conditions no longer apply. You will then be subject to the third party’s terms and conditions at
https://www.adobe.com/legal/licenses-terms.html.

Classified as Microsoft Confidential

 Power Up Program Code of Conduct
Microsoft is dedicated to empowering every person and every organization on the planet to
achieve more.

Code of Conduct
We seek to provide a respectful, friendly, professional experience for everyone, regardless of
their gender, sexual orientation, physical appearance, disability, age, race, or religion. We do not
tolerate any behavior that is degrading to any gender, race, sexual orientation, or disability, nor
do we tolerate any behavior that would be deemed harassment or discrimination. Individuals are
responsible for knowing and abiding by our standards and we encourage everyone to assist in
creating a safe and welcoming environment.

All learners and Power Up Champs should follow these guidelines throughout each interaction,
whether through discussion boards on the Learning Management System or in emails:

Be friendly and welcoming

• Listen with purpose and create space for others’ communication preferences.
• Ask yourself how you can make someone’s life easier.

Be honorable
• Ensure all work done in the program is done by you and no one else.
• Keep your account access confidential to you alone.
• Participate in the program only on behalf of yourself, not someone else.

Be patient
• Remember that people have varying communication styles and preferences.
• Recognize that not everyone is using their native language. Meaning and tone can be
lost in translation.

Be thoughtful
• Think about how others will interpret your words. Aim for clear and productive
communication.
• Remember that sometimes it is best to refrain from commenting.

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 Be respectful and inclusive
• Respect differences of opinion.
• Seek to understand and build bridges, not condemn or criticize.
• Make a conscious effort to include people who differ from you.

Be open and curious

• Assume good intent and interpret others’ statements or questions in good faith.
• Ask questions to understand, not denounce.
• Focus on continuous learning. Improve upon the things you already know, tackle new
things, and ask others about their expertise to deepen your own knowledge.

Summary
• Treat everyone with respect, kindness, and empathy.
• Use welcoming and inclusive language.
• Be thoughtful in how you communicate in person and online.
• Do not be destructive or inflammatory.
• Gracefully accept constructive criticism.
• Listen with purpose and create space for others’ communication preferences.
• Reach out to the organizers if you need anything.

Reporting
Please report any concerns, suspicious activity, or disruptive behavior to the Power Up Program
team on the Power Up Program learning system discussion boards.

Classified as Microsoft Confidential