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  • Problem Solving Skills-10!01!2023

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    Thúy Trần
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    For situation 1, the team leader would address the ostracization of the new member by holding a team meeting to discuss working styles and find ways for all members to contribute and feel included. For situation 2, as the company director, I would meet with Ms. Quyen and the employee group separately to understand both perspectives on decision making and contributions. Based on the feedback, I would work with Ms. Quyen to implement changes like incorporating employee input and shared leadership if needed to improve collaboration.

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    For situation 1, the team leader would address the ostracization of the new member by holding a team meeting to discuss working styles and find ways for all members to contribute and feel included. For situation 2, as the company director, I would meet with Ms. Quyen and the employee group separately to understand both perspectives on decision making and contributions. Based on the feedback, I would work with Ms. Quyen to implement changes like incorporating employee input and shared leadership if needed to improve collaboration.

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    8 views1 page

    Problem Solving Skills-10!01!2023

    Uploaded by

    Thúy Trần
    For situation 1, the team leader would address the ostracization of the new member by holding a team meeting to discuss working styles and find ways for all members to contribute and feel included. For situation 2, as the company director, I would meet with Ms. Quyen and the employee group separately to understand both perspectives on decision making and contributions. Based on the feedback, I would work with Ms. Quyen to implement changes like incorporating employee input and shared leadership if needed to improve collaboration.

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    © All Rights Reserved
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    SITUATION 1:

    Solve the situation: You are the team leader, there is a new member added to your
    team, this member does a great job. However, this member could not fit in with
    the old members of the group and was ostracized by the former members of the
    group.
    b. From the perspective of the leader, how will you solve the above situation?
    SITUATION 2:
    Ms. QUYEN is a market research team leader at ABC education Company. She
    is a professional one with a lot of experience in this field. Therefore, when
    managing young employees in her department, she often imposes her work on the
    common work, does not listen to employees' contributions and makes final
    decisions based on her personal thoughts.
    This caused outrage in the workgroup. The employees in the department decided
    to submit to the Director of the company a proposal to change the leader of the
    department.
    a. If you were the director of the company, what would you do to resolve the
    conflict in Ms. QUYEN's group?

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