For NEW CUSTOMERS!

WELCOME TO BE FORWARD!! For your smooth transaction/communication with us, please note the followings.
1. Always TELL US YOUR CV (or BF) NUMBER in your emails /phone calls, please. We need it to look up your record. Help us help you!
2. BasicTime Table for BL (Bill of Lading) Documents : Rev.0.2

Step Step
Step 11 Step
Step1.5
1.5 Step
Step 22 Step
Step 33 Step
Step44 Step
Step 55 Step 6
Step 6-1 Step
Step 78

Departure

Confirmation of Loading

BL Processing

BL PDF
Process
PDF Proofread & Reply

PDF Reply
Deadline

Dispatch

DHL/EMS
Delivery !

← MAX 12 days →
←7 days→
Referencial Time Day 1 ← MAX 4 days → ← 48 Hrs →
(Max)
2 days

Delivers BL and
Shipping Ship leaves Japanese Confirms Vehicles other
company ports Loaded on Vessel documents to
BF

Dispatch BL by
Send Emails 1) Upload PDF and
DHL/EMS
BE to let you know 1) Put together BL documents Address to CAP Check all the
←7 days→ and
FORWAR the feedbacks
(Max) Provide
D Confirmation of 2) Make PDF of (1) 2) Send Email to from Customers
Tracking No
Loading Customers
to Customers

Who Takes
What * Shipping company does
Action? not deliver all the
BLs to BF at once: some
early and others later.
Go see CAP to They do not issue BLs in Go see CAP to:
the order of your You can trace your Receive
re-confirm 1) Check all the details of Relax and
Customer Sit back and purchase/payment DHL/EMS envelope BL Documents！
Loading of Check your Email BL PDF & Have a beer or
(you) Watch TV by (DHL/EMS
your car either. DHL Address Orange Juice
Tracking No/Link Delivery)
AFTER BF's Email I.e., your colleague or 2) Reply to BF on CAP
friends who purchased
vehicles after you may
receive the
BL/documents before you.