Assessment of Investments in the Social Service

Workforce – Cambodia

May 17, 2023

Introductions

• Assessment team
• MOSVY
• USAID Cambodia and Washington
• Others, please type your name,
title and organization in the chat
window
Agenda

• Goal and overview of assessment

• Update on activities and timeline
• Progress on qualitative data collection
• Next steps
Goal
• To identify specific approaches that USAID
should consider advocating for with
governments and supporting to strengthen
the social service workforce (SSW) in
selected countries.
Overview
• Designed to inform programming to
strengthen the social service workforce
(SSW) caring for children and families, as
well as national social service systems.
• Complex assessment consisting of 7
interlinked activities
• 3 countries: Armenia, Cambodia, Rwanda
Activities 1. Preparation, including assessment
protocol and instrument development
& Timeline (Completed)
2. Convening of national leadership groups
(Completed)
3. Document review and secondary analysis
of MIS data (by May 2023)
4. Key informant interviews (by June 2023)
5. Focus group discussions with social
workers and other social service
cadres (by June 2023)
6. Focus group discussions with
beneficiaries (by June 2023)
7. Virtual dissemination workshop (by
August 2023)
Geographic
area selection
Battambang*, Banan,
Battambang, and/or Krong,
Sangkae districts, communes
TBD

Phnom Penh City*, Chba

Ampov, Meanchey, and/or
Kouk Roka districts, communes
TBD

Ratanakiri, O’Chum, Bor Keo

and/or Banlung districts,
communes TBD

Sihanoukville, districts,
Proposed
communes TBD for sampling
Progress on
qualitative data
collection
Sampling for KIIs and FGDs
Element Armenia Cambodia Rwanda Total

Key informant 8-12 8 completed 8-12 24-36

interviews (out of 20)

Focus group
discussions with 1 completed
social service 9 (out of 12) 9 27
workforce staff,
supervisors

Focus group
discussions with 6 0 completed 6 18
youth beneficiaries (out of 8)
(age 15-18)

Focus group
discussions with 0 completed
caregivers of 6 (out of 8) 6 18
younger
beneficiaries
KII and FGD selection -
Cambodia
• National level: up to 8 KII with MOSVY, National
Institute of Social Affair (NISA), USAID, UNICEF, Save
the Children, Association of Professional Social
Workers Cambodia, RUPP Department of Social Work
• Sub-national level: up to 12 KII with provincial and
district gov’t, implementers (FCF | REACT, 3PC), allied
sectors via women and children consultative
committees
• FGDs: per geographic area, 2 FGDs with youth, with
caregivers, and with workforce (govt/nongovt,
supervisors, commune-level), ~28 total
Example: Battambang FGDs

Province Districts Communities

Caregivers –
Gov't Social Workers Multiple communities
- provincial and
district-level combined Caregivers –
Non-gov't Social
Workers and Multiple communities
Paraprofessionals -
district and
community-level Youth Beneficiaries –
combined Males, Multiple C.
Supervisors of social
workers
Youth Beneficiaries –
Females, Multiple C.
Next steps