Letter of apology.

Listen to the beginning of the letter and choose the correct ending.
a) Please forgive me and have dinner with me tonight.
b) I look forward to hearing from you in due course, at the address above or by
telephone on 0181-313-9480. Thank you in advance.
c) I feel very strongly that something should be done to make sure that
customers who are paying for a service receive a little courtesy and respect.

Tick the phrases you can use in letters of apology.

 I am writing to apologise for
 What can I say, except I'm sorry that…
 The first thing I would like to know is
 I owe you an apology
 I would be grateful if you could offer your advice
 I beg you to forgive me for
 Thanking you in advance for this information
 Once again, sincerest apologies for

Put the words in the correct order to make sentences.

writing I’m to say sorry turning I am for not up how yesterday.

_____________________________________________________________________
chance Please me a give to and apologise.
_____________________________________________________________________
dinner Please me and me forgive with have tonight.
_____________________________________________________________________
phone just I was about to my from house last right leave when I got a call my Aunt
Tina.
_____________________________________________________________________
Listen and fill in.
Dear Julie,
I’m writing to say how I 1 ………………………am for not 2 ………………….. up yesterday.
Please give me a 3 …………………… to explain and apologise.
I was just 4 …………………….. to leave my house last right when I got a 5 ………………….
call from my Aunt Tina. It turned 6 ……… that my grandmother had fallen and hurt
her leg and I had to drive her to the hospital as she had no 7 ……………. way of getting
there. It all 8 ……………………… so quickly that I didn't have time to phone you.
Please 9 …………………… me and have dinner with me tonight.
Love, Dave.
You didn’t turn up at your friend’s party. Writhe the letter of apology.
Dear ______________,
I’m writing__________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Please _______________________________________________________________
_____________
 Listen to the beginning of the letter and choose the correct ending.
a) Please forgive me and have dinner with me tonight.

Tick the phrases you can use writing in formal letters requesting information.
 I am writing to apologise for
 What can I say, except I'm sorry that…
 The first thing I would like to know is
 I owe you an apology
 I would be grateful if you could offer your advice
 I beg you to forgive me for
 Thanking you in advance for this information
 Once again, sincerest apologies for

Put the words in the correct order to make sentences.

I’m writing to say how sorry I am for not turning up yesterday

Please give me a chance to explain and apologise.

I was |ust about to leave my house last right when I got a phone call from my Aunt Tina

Please forgive me and have dinner with me tonight.

Listen and fill in.

1. sorry
2. turning
3. chance
4. about
5. phone
6. out
7. other
8. happened
9. forgive