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Transformation – Consultant - Position Description

Position reports to: Manager / Senior Manager

POSITION Key member of engagements related to business transformation, operations transformation, EBITDA improvement, digital and analytics led
P U R P O S E: transformation) with clients, responsible for delivering business outcomes and consulting deliverables. Support theleadership in developing
thought leadership

Key Accountabilities Role Descriptors Measurables/KPI’s


Client • Collaborate with client teams to drive project outcomes • 80% of client feedback score to be exceptional and 80% of
• Understanding the client needs and expectations based on interaction feedback on JRFs to be exceptional
with key stakeholders
• Ensure all deliverables are of expected quality
• Collaborating and working with client teams to drive desired project with minimum changes
outcomes (e.g. sourcing data, alignment on deliverables and talking points)
• Supporting engagement manager in identifying potential future needs
of the Client
• Communicate effectively and in a structured manner
• Making error free presentations, with a structured storyline,
clearly articulating and presenting the findings / point of view
• Interact with and present findings to client teams in a clear and structured
manner, and showcase logical reasoning
• Feedback from clients and performance on projects
• Completes tasks and deliverables to a high standard as part of client
engagements – working to an agreed plan, budget, and quality
• Identifies and appropriately documents risks and issues and their
conclusions and consults with appropriate team members as necessary
• Escalates issues beyond own experience or skill set
kpmg

Key Accountabilities Role Descriptors Measurables/KPI’s


Quality • Taking initiatives to learn about new tools and methods and adopting • 100% Compliance
the same for engagement delivery
• Ensure deliverables and proposals are uploaded in
• Identifying opportunities to use analytical/ automation / digital SharePoint within 30 days of completion
enablement tools in the engagement delivery
• Ensure update of resume and skills on Intellego as
• Problem Solving - Independently generate insights, develop solutions per timelines
to address client needs and drive effective implementation of
desired outcomes • Certification or course as required
• Quantitative - applying logical and systematic approach for solving
analytical tasks, leveraging quantitative tools to analyze data, creating
financial models and conducting data analysis
• Qualitative - drawing sharp and meaningful insights from research / data
analysis with quick turnaround time for problem solving and decision
making; and hypothesizing potential solutions to client problems
• Qualitative Process Review (QPR) ratings/ internal documentation
standards.
• Ensuring completion of PAF files at time of project commencement
and working papers for all projects within 7 days of project
completion
• Ensuring Manager and Partner review is duly minute and documented in
PAFs within 5 days of review
• Maintain working papers and internal documentation in alignment
with QPR policies
• QPR documentation to be completed within 7 days of project completion
• Knowledge Management - uploading deliverables
• Intellego
• Undertakes professional qualification & training within required timeline
to build on skill and expertise
• Executes projects to a level that meet the member Firms Quality standards
kpmg

Key Accountabilities Role Descriptors Measurables/KPI’s


People • Team Contribution - effectively carrying out assigned responsibilities and • 100% compliance to deadlines
collaborating with the larger team • Accurate and timely charging time to engagements
• Going beyond the tasks assigned and proactively identifying / seeking • Participation in GPS initiatives
opportunities to increase contribution to the team and project delivery
• 100% compliance to the training hours as required by the
• Working in a collaborative manner with the engagement team and Firm
delivering quality deliverables within budgeted timelines
• Introducing new and innovative ideas on the project
• Meets firm deadlines during Performance Development cycles, including
seeking quality feedback, setting goals, providing input into engagement/
project reviews and having regular conversations with Performance
Manager, to a standard expected under OpenPerformance Development.
• Accurately charges time to Engagement codes to see true value of work
delivered.
• Starts to establish networks with clients and across relevant professional
bodies and associations and will participate in internal and external
professional activities to develop this network.
• Shares knowledge with other KPMG colleagues/teams and contributes to
the development of knowledge resources.
• Embraces Global People Survey (GPS) and/or wider people focusedactions
and initiatives which drive cultural improvement across their local
team(s).
• May assist new starters, including buddy responsibilities and on-boarding.
• Training Hours
kpmg

Key Accountabilities Role Descriptors Measurables/KPI’s


Public Trust • Compliance with Firm values and processes • 100% compliance to the risk mandates of the Firm
• Supporting engagement manager to ensure compliance with respect to
documentation related to risk process and policies (QPR) within
defined timelines
• Ensuring compliance with Firm's processes and policies such as
Information Security measures (DLP), Social Media regulations and
Independence Guidelines on the project
• Completes all mandatory and regulatory training required by member
firm by the due date.
• Flags/escalates work that does not fit with firm capabilities or Risk
Management criteria.
• Pro-actively takes action to avoid Personal Independence breaches.
• Takes action and speaks up if they observe and/or are made of conduct
that is inconsistent with KPMG’s values and ethical standards.
kpmg

Key Accountabilities Role Descriptors Measurables/KPI’s


Services Lines within Business • Customer & Operations
Consulting
➢ Customer & Operations works on developing customer strategies and do a customer service transformation.
➢ The team help you to do Sales transformation, Marketing transformation basis the data & analytics, and to improve the customer
relationship management.
• Strategy & Operations
➢ Strategy & Operations works towards the operations strategies, supply chain planning etc.
➢ They also help you to understand the maturity and risk management and work on the operation solutions and innovation of
product planning
• People & Change Management
➢ People & Change team can help you unlock this potential and navigate transformational change
across functions to drive superior levels of performance.
➢ The team can help you to develop strategies, structures, systems, processes as well as building capabilities to attract,
develop, motivate and retain people to deliver on the strategic goals of your organization.
• Finance Transformation
➢ The finance function needs to be aligned to business strategy, and provide financial analysis and insight to support
corporate decision making, while also meeting legal and regulatory requirements as a given
• Global Business Delivery
➢ The Global business services advisory practice advises clients to develop and implement ‘services globalization and management’
strategies
• Major Project Advisory
➢ Major Projects Advisory (‘MPA’) services to enable Project Owners / Promoters, Government bodies, and/or other stakeholders
to deliver infrastructure and construction projects successfully.
➢ The MPA services proposition is to enable our clients to achieve leadership in project delivery and operational excellence across
the asset / project lifecycle
kpmg

Key Accountabilities Role Descriptors Measurables/KPI’s


Qualifications: • Graduation – BE/ B. Tech / BArch
• MBA/PGDM from Business Schools
• MTech or MS from reputed institutes (preferable)
• Master’s in construction / Project Management

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