Assignment Cover Sheet

To be filled by the Student

Name of the Student :MOHAMMATHU ITHREES MOHAMED ISHRAQ

Name of the Institute : CEYLON CAMPUS COLOMBO Registration

No:CCA2206003 Batch No:005

Assessment Information

Qualification : Diploma in Business management

Course Code : DIBM

Assessment Title & No’s : Module Assignment of “PPD” (Assignment 9 of 1)

Learning outcomes and grading opportunities:

LO 01: Understand and completion of each task
.
Achieved Level AC1.1 AC1.2 AC1.3
LO 02: Understand the real need of a business organization
Achieved Level AC2.1 AC2.2 AC2.3 AC2.4
LO 03: Critically evaluate the given tasks
Achieved Level AC3.1 AC3.2
LO 04: Understand how to implement a chosen strategy or method
Achieved Level AC4.1 AC4.2 AC4.3

Merit and Distinction Descriptor

D. M. P. F.

Date Issued : Date Due :

Date of Submission:

Assessor : Date Assessed:

Internal Verifier (IV): Date of IV:

General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use
previous page as your cover sheet and be sure to fill the details correctly.
2. This entire brief should be attached in first before you start answering.
3. All the assignments should prepare using word processing software.
4. All the assignments should print in A4 sized paper, and make sure to only use one side printing.
5. Allow 1” margin on each side of the paper. But on the left side you will need to leave room for
binding.
6. Ensure that your assignment is stapled or secured together in a binder of some sort and attach
the Softcopy (CD) of your final document, system on last page.

Word Processing Rules

1. Use a font type that will make easy for your examiner to read.
H1: Font Size 16 (Main Topic for the Report) & Bold
H2: Font Size 14 (section Heading/Sub Topics) & Bold
Body Content: Font Size should be 12 points, and should be in the style of Time New
Roman.
2. Use 1.5-line word-processing and make sure to justify all paragraphs.
3. Ensure that all headings are consistent in terms of size and font style.
4. Use footer function on the word processor to insert Your Name (First Name & Surname),
Student ID, and Page Number on each page. This is useful if individual sheets become detached
for any reason.
5. Use word processing application spell check and grammar check function to help edit your
assignment.
6. Ensure that your printer’s output is of a good quality and that you have enough ink to print your
entire assignment.

Important Points:
1. Check carefully the hand in date and the instructions given with the assignment. Late
submissions will not be accepted.
2. Ensure that you give yourself enough time to complete the assignment by the due date.
3. Don’t leave things such as printing to the last minute – excuses of this nature will not be
accepted for failure to hand in the work on time.
4. You must take responsibility for managing your own time effectively.
5. If you are unable to hand in your assignment on time and have valid reasons such as illness,
you may apply (in writing) for an extension.
6. Failure to achieve at least a PASS grade will result in a REFERRAL grade being given.
7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You
will then be asked to complete an alternative assignment subjected to a penalty fee of late
submission and uncompleted work.
8. Take great care that if you use other people’s work or ideas in your assignment, you properly
reference them, using the HARVARD referencing system, in you text and any bibliography,
otherwise you may be guilty of plagiarism.
9. If you are caught plagiarizing you could have your grade reduced to A REFERRAL or at worst
you could be excluded from the course.

Report Content
1) Cover Page:

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 (Given 1st page – assignment Coversheet)

2) Student Declaration (find Bellow)

3) Title Page:
This should consist with a suitable topic for your report content. Example,
Importance of management in to the business / significant study of business
management/ Proposed Business Plan for XXXXXXXXXXX

4) Executive Summary:
Give a short summary of your assignment context and objective of submission the
report.

5) Table of Content:
Use suitable topics and sub topics for each tasks which gives the idea of the content

6) Content/ Answers for given Tasks

7) Conclusion:
Give a conclusion to your report and learning outcomes gains from the course and
explained how you can apply those learning outcomes in making your business plan.

STUDENT DECLARATION
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct way. I further understand what it means to copy
another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of the Ceylon Campus Sri Lanka
3. I know what the consequences will be if I plagiaries or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspects of my program, will be my
own, and where I have made use of another’s work, I will attribute the source in the correct
way.
5. I understand that my assignment will not be considered as submitted if this document is not
attached to the attached.

Student’s Signature: …………………………… Date: 26.01.2023 …………

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 Program Diploma in Business Management
DIBMM09 Personal & Professional Development
Module Assignment Consulting Report

ASSIGNMENT
The Purpose and Context
This assignment will help you to develop your understanding of the module of Personal &
Professional Development and application of Continues Professional Development plan for
individuals and how it impacts on organizational performances. You will learn how to earn your
skills in required areas of development for successful career within the corporate sector.

Assignment Instructions
Answer all task questions given in the assignment with required type of answering

Requirement
Please create a report for the top management considering that you are hired as Management
Consultant by a Local Banking Institution which looks for your services in advising in
organizational Senior Management and HR Department on Importance of Personal & Professional
Development of Employees within the organizational context and their personal lives and please
include the following in your consulting report.

Task 01
1. Define Personal & Professional Development.
2. Briefly Explain the importance of Personal & Professional Development of all types of
employees within the organization.
3. Advise and discuss the process of PD Practice Framework for your organization.

Task 02
1. What do understand by the term CPD/ Continues Professional Development?
2. Explain the key Benefits of CPD for Employees Career.
3. Explain the key Benefits of CPD for Organizational Performance.
4. Differentiate between Transferable Skills, Hard Skills and Soft Skills within organizational
workforce

Task 03
1. Briefly explain the steps and associated benefits of “Planning & Reviewing Cycle of CPD.
2. Discuss the applicable tactics in personal Skill development.
3. Discuss the Essential Skill in personal development and their benefits to the employee
career.
4. Propose a “Personal and Professional Development Plan” with clear aims and
objectives and timescales based on identified needs and essential skills for the
organizational employees.
5. Discuss the processes and activities required to implement the development plan
including effective time management strategies.

Required word count 2000

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Acknowledgement
I would like to express my utmost gratitude to our lecturer for her teaching and guidance in
PPD and I would like to express the other people who helped us to complete the project
successfully. I would also like to expand my gratitude to all those who have directly and
indirectly guided me in writing this assignment.

Thank you…

M.I.M.ISHRAQ

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Table of Contents
Acknowledgement .................................................................................................................................. 5
Introduction ............................................................................................................................................. 7
Benefits of Personal & Professional Development ................................................................................. 7
Task 01 .................................................................................................................................................... 8
1. Define Personal & Professional Development. ....................................................................... 8
2. Briefly explain the importance of Personal & Professional Development of all types of
employees within the organization. ................................................................................................. 8
3. Advise and discuss the process of PD Practice Framework for your organization. ........... 8
PD Development ............................................................................................................................ 8
Task 02 .................................................................................................................................................. 10
1. What do understand by the term CPD/ Continues Professional Development? ............... 10
2. Explain the key Benefits of CPD for Employees Career. .................................................... 11
3. Explain the key Benefits of CPD for Organizational Performance. ................................... 12
4. Differentiate between Transferable Skills, Hard Skills and Soft Skills within
organizational workforce ................................................................................................................ 13
What are Soft Skills? .................................................................................................................. 13
What are Hard Skills? ................................................................................................................ 14
Difference Between Hard Skills and Soft Skills ....................................................................... 15
Task 03 .................................................................................................................................................. 15
1. Briefly explain the steps and associated benefits of “Planning & Reviewing Cycle of CPD.
15
2. Discuss the applicable tactics in personal Skill development. ............................................. 16
3. Discuss the Essential Skill in personal development and their benefits to the employee
career................................................................................................................................................ 17
4. Propose a “Personal and Professional Development Plan” with clear aims and objectives
and timescales based on identified needs and essential skills for the organizational employees.
17
Aims and Objectives ................................................................................................................... 17
Timescales .................................................................................................................................... 18
Essential Skills ............................................................................................................................. 18
5. Discuss the processes and activities required to implement the development plan
including effective time management strategies. .......................................................................... 18
Processes ...................................................................................................................................... 18
Time Management Strategies .................................................................................................... 19
References ............................................................................................................................................. 20

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Introduction
The banking sector has seen a tremendous growth in recent years, with a wide range of services
and products being developed to help individuals and businesses manage their finances. In
order for the banking sector to remain competitive, it is essential that its employees are kept up
to date with the latest trends and developments in the industry, and that they are continually
learning and developing their skills. This report will discuss the importance of personal and
professional development of employees within the context of a banking institution, and how it
can help to ensure the continued success of the organization.

Benefits of Personal & Professional Development

Personal and professional development is essential for any organization looking to remain
competitive in an ever-changing business environment. By investing in the development of
employees, a company can benefit from an improved level of performance, increased employee
engagement and loyalty, and a better understanding of customer needs. Investing in the
personal and professional development of employees can have a number of direct and indirect
benefits:-

Improved performance

By investing in the development of employees, organizations can benefit from improved

performance, as employees become better equipped to handle their tasks and responsibilities.

Increased employee engagement and loyalty

Investing in the development of employees can lead to increased employee.

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Task 01
1. Define Personal & Professional Development.
Personal development is an ongoing process of self-improvement and creating new
opportunities for yourself. It involves activities and initiatives that help you build knowledge,
skills, and abilities in order to reach personal objectives and goals. Examples of personal
development include taking classes, reading books, learning new skills, attending seminars and
workshops, and engaging in activities that help you become a better version of yourself.

Professional development is the process of improving and enhancing the skills and knowledge
required to perform a job. This can include formal education and training, attending seminars,
workshops, and conferences, taking online courses, and participating in professional
associations. Professional development activities help to develop expertise and enhance
professional competence, leading to better job performance and career advancement.

2. Briefly explain the importance of Personal & Professional Development

of all types of employees within the organization.
Personal and professional development is essential to the success of any organization. It helps
employees develop their skills, knowledge, and abilities in order to contribute to the
organization’s goals and objectives. This can include training in areas such as customer service,
communication, problem-solving, and leadership. Professional development can also boost
employee engagement, motivation, and morale. It can also help employees stay up-to-date with
industry trends and changes in technology. Additionally, personal and professional
development can help employees remain competitive in the job market, giving them an edge
over other job seekers.

3. Advise and discuss the process of PD Practice Framework for your

organization.
PD Development
Professional development is training that helps employees improve their present job
performance and prepares them for a future career path. The process promotes forging forward
and determining opportunities to learn something new, brush up on your abilities, or stay on

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top of changes in your field. Professional development might mean anything from taking a
whole new course to gain new skills in your current career to just brushing up on what you
already know to stay up to date.

Although work training is a crucial aspect of professional development, this idea spans various
subjects and methods, such as specialized training and formal education. The learning routine
depends on the employee’s job, industry, and prior experience. The training opportunities may
include professional development courses, industry conferences, e-learning programs, and
training. However, the training may also happen in informal settings, such as talks among
coworkers, independent reading and study, looking at a colleague’s tasks, or learning from
another coworker’s experience.

The PD Practice Framework is a comprehensive set of processes and tools designed to help
organizations better manage their professional development program. It addresses all aspects
of PD, including planning, implementation, evaluation, and continuous improvement.

The first step in implementing PD Practice Framework is to conduct a needs assessment. This
involves identifying the current state of the organization's PD program, understanding the goals
and objectives of the organization, and determining the areas where improvement is needed.
Once the needs assessment is complete, the organization can develop a PD plan that outlines
the objectives and desired outcomes, as well as the strategies and resources needed to achieve
those goals.

The next step is to develop a PD program. This includes designing a structure for the program,
developing a system for tracking and reporting progress, and creating guidelines for how the
program will be managed. The organization should also create a comprehensive evaluation and
review process to ensure that the program is meeting the desired goals and objectives.

The final step is to implement the PD Practice Framework. This includes setting up the PD
system and providing training and support to ensure that all stakeholders understand and are
properly utilizing the system. Additionally, the organization should establish a process for
continuous improvement in order to ensure that the program is meeting its goals.

1. Establish a Leadership Team: The first step in developing a PD Practice Framework for
your organization is to establish a leadership team. This team should be responsible for leading
the process, setting the vision, and evaluating the results. It should include representatives from

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different areas of the organization, including senior leadership, human resources, operations,
and IT.

2. Identify Needs and Goals: The second step is to identify the needs and goals of the
organization related to PD practice. This should include areas such as employee performance,
customer satisfaction, and organizational effectiveness.

3. Develop a Plan: Once the needs and goals have been identified, the leadership team should
develop a plan to address them. This plan should include specific objectives, strategies, and
timelines. It should also outline the roles and responsibilities of each team member.

4. Implement the Plan: The next step is to implement the plan. This should include training
and development activities, as well as monitoring and evaluation methods.

5. Evaluate and Refine: Finally, the leadership team should periodically evaluate the PD
Practice Framework and refine it as needed. This should include assessing the effectiveness of
the plan and making adjustments to ensure it is meeting the organization’s needs and goals.

Task 02
1. What do understand by the term CPD/ Continues Professional
Development?
Continuing Professional Development (CPD) is a process of continual learning and self-
improvement that allows professionals to stay up to date with the latest developments in their
field of expertise. It is a process of engaging in activities that help to improve and enhance
professional knowledge, skills, and competencies. CPD can be achieved through a variety of
activities, such as attending workshops or seminars, participating in online courses, or
networking with peers. CPD is an important part of maintaining and developing standards of
professional practice, as it helps professionals to remain competent and knowledgeable in their
fields.

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2. Explain the key Benefits of CPD for Employees Career.
CPD or continuing professional development is a process that enables employees to maintain
their competence and improve their knowledge, skills and expertise in their profession. It is
important for any profession, as it helps employees to enhance their employability, stay up to
date with the latest industry trends, and develop their leadership skills.

The key benefits of CPD for employees include:

1. Developing Professional Skills and Knowledge

CPD provides employees with the opportunity to update their knowledge and skills in order to
stay current in their profession. This can help employees stay ahead of the competition and
increase their chances of progressing in their career.

2. Increasing Productivity

Regularly updating knowledge and skills can help employees become more productive,
efficient and effective in their roles. This can lead to improved job performance and ultimately
benefit the organization.

3. Increasing Job Satisfaction

CPD allows employees to take ownership of their own professional development, which can
lead to increased job satisfaction. This can also have a positive effect on motivation and morale.

4. Enhancing Job Security

By keeping up to date with the latest developments in their field, employees can ensure they
are aware of industry changes and can make informed decisions. This can help protect their job
security.

5. Improving Employability

CPD can help employees develop a range of skills which can make them more employable in
the future. This may help them to secure better roles with higher salaries.

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3. Explain the key Benefits of CPD for Organizational Performance.
1. Improved Skills and Knowledge

CPD helps to ensure that individuals and teams have the necessary skills, knowledge and
understanding to perform their roles effectively. This can help to reduce the cost of training
and recruitment, as existing employees are more likely to be able to take on new tasks and
roles.

2. Increased Productivity

CPD can help improve the efficiency of an organization by enabling employees to better
understand and use new technology, processes and systems. This can lead to increased
productivity, cost savings and a more efficient use of resources.

3. Improved Professionalism

By investing in CPD, organizations can ensure that employees maintain or improve their
professional competence, which can help to raise standards and professionalism within the
organization.

4. Improved Retention Rates

CPD helps to engage, motivate and retain employees, as it provides a sense of professional
development and recognition. This can help to reduce employee turnover, which can be costly
for organizations.

5. Improved Performance

CPD can help to improve performance, as employees are more likely to be better equipped
with the skills and knowledge needed to perform their roles effectively. This can lead to
increased customer satisfaction, improved efficiency and increased profitability.

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4. Differentiate between Transferable Skills, Hard Skills and Soft Skills
within organizational workforce
What are Soft Skills?
Soft skills are related to your interpersonal abilities and personality. They are based on
emotions and are subjective. The majority of them are directed by your emotional intelligence
and experience rather than being taught.

They cannot be quantified, and some, such as ethics, take time to prove.
These are more difficult to demonstrate on your resume than hard skills.

Some Examples Of Soft Skills

 Attention to detail
 Time management
 Strategic thinker
 Work under pressure
 Responsible
 Conflict resolution
 Multitasking
 Competitive
 Adaptability
 Integrity
 Problem-solving
 Effective communication
 Critical thinking
 Teamwork

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What are Hard Skills?
Hard skills may be measured and are commonly taught in schools. You can obtain credentials
for them or learn them through prior work experience.

They are work-specific and serve as the foundation for the majority of job requirements.
Employers will be able to see if you have the abilities listed on your resume to know if you can
do the job.

They are skills, knowledge, or specific professional abilities; for example, if you do not know
how to use drafting software, you will not get hired as an architect.

Some jobs will also demand you to have a particular degree of skill to be considered for
employment. Some jobs will even prioritize hard skills above soft skills.

Some Examples of Hard Skills

 A degree/certificate in the relevant.

 Driving
 Editing
 Computer programming Engineering Proficiency in a certain language
 Typing speed
 Network security
 Database management
 Statistical analysis
 Data mining
 Interface design
 Network security
 Writing
 Research

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Difference Between Hard Skills and Soft Skills
Assessments, such as standard grades and testing, are used to determine hard skills. They
demonstrate your ability to acquire, comprehend, and apply information.

Soft skills, on the other hand, require emotional intelligence. Soft skills imply the ability to
assess, identify, and control one’s own emotions, as well as the emotions of people and groups.

Another distinction between the two is their stages of development. Hard skills are acquired
through training or education.

Soft skills are typically acquired through experience, however, some are innate. A profession
determines hard skill.

Task 03
1. Briefly explain the steps and associated benefits of “Planning &
Reviewing Cycle of CPD.
Planning & Reviewing Cycle of CPD (Continuous Professional Development) is a process of
ongoing professional development. It involves assessing one’s current skills and knowledge,
setting learning objectives, planning activities to achieve those objectives, and then reviewing
and evaluating the outcomes.

Steps:

1. Assessing: Identifying the current knowledge and skills and areas of improvement.

2. Setting Objectives: Setting clear and achievable goals and objectives.

3. Planning: Planning activities to help achieve the objectives.

4. Implementing: Participating in the activities to develop the required skills and knowledge.

5. Reviewing: Evaluating the outcomes of the activities.

Benefits:

1. Keeping up to date with the latest developments in the field.

2. Improving job performance and potential promotion opportunities.

3. Improving professional networks and contacts.

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4. Enhancing personal and professional development.

5. Increasing self-confidence and motivation

2. Discuss the applicable tactics in personal Skill development.

1. Set Goals

Setting goals for yourself is a great way to stay motivated and focused on the skills you want
to develop. Start by setting small, achievable goals that you can accomplish within a specific
timeframe.

2. Practice

Practicing your skills is the most important step towards personal skill development. Schedule
regular practice sessions so that you can measure your progress and identify areas where you
need to focus your efforts.

3. Be Open to Feedback

It’s important to be open to constructive criticism and feedback. It’s essential that you welcome
feedback from others so that you can continue to refine and improve your skills.

4. Learn from Others

Learning from others is a great way to develop your skills. Attend workshops, read books,
watch tutorials and talk to experts in the field to learn more about the skills you’re trying to
develop.

5. Develop a Growth Mindset

Developing a growth mindset is essential for personal skill development. Believe in yourself
and have the confidence to take on challenges and try new things.

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3. Discuss the Essential Skill in personal development and their benefits to
the employee career.
Essential skills in personal development can help an employee advance their career in a number
of ways. These skills include communication, problem-solving, interpersonal skills, and self-
awareness.

Communication: Communication is an essential skill for any employee, as it is needed for

successful collaboration with colleagues, supervisors, and clients. It is important for employees
to be able to effectively convey their thoughts, opinions, and ideas in a positive and professional
manner. Good communication can help employees work towards achieving their goals and be
successful in their careers.

Problem-Solving: Problem-solving skills are essential for any employee, as they are necessary
for making decisions and finding solutions to difficult situations. By learning how to effectively
analyze problems, develop strategies, and implement solutions, employees can become more
confident in their ability to take on new challenges in their career and be more successful.

Interpersonal Skills: Interpersonal skills are important for any employee, as they are necessary
for building relationships and working with other people. These skills include being able to
work well with others, being able to listen and understand different perspectives, and having
the ability to negotiate and resolve conflicts.

Self-awareness: Understanding one’s strengths and weaknesses is essential for personal and
professional growth. Self-awareness can help employees set and achieve goals, manage stress,
and develop a better understanding of their impact on the organization.

4. Propose a “Personal and Professional Development Plan” with clear

aims and objectives and timescales based on identified needs and
essential skills for the organizational employees.
Aims and Objectives
1. To help employees develop their professional and personal skills for career advancement.
2. To provide employees with the opportunity to build knowledge and skills in areas that are
relevant to their current job roles.

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3. To provide employees with the opportunity to develop their leadership and communication
skills.
4. To provide employees with the ability to build their confidence and self-esteem.
5. To develop a culture of collaboration and team building within the organization.

Timescales
1. Professional and Personal Development Plan to be established within the first month.
2. Regular reviews of the plan to be conducted every 6 months.

Essential Skills
1. Communication: Developing the ability to communicate clearly, effectively and
respectfully with colleagues, customers and stakeholders.
2. Leadership: Developing the skills to lead a team and to take on a leadership role.
3. Problem-solving: Developing the skills to identify and creatively solve problems.
4. Decision-making: Developing the ability to make decisions in a timely and effective
manner.
5. Time Management: Developing the ability to manage time efficiently and prioritize tasks.

5. Discuss the processes and activities required to implement the

development plan including effective time management strategies.
Processes
1. Define Goals
The first step in implementing a development plan is to clearly define the goals of the plan.
This should include short-term goals, long-term goals, and specific objectives that need to
be achieved. This step is critical to ensure that the plan is tailored to the organization's
needs.
2. Assess Resources
Once the goals have been established, it is important to assess the available resources and
skills needed to achieve the objectives. This includes both human and financial resources.
3. Create a Plan
After defining the goals and assessing the resources, the next step is to create a detailed
plan for how the objectives will be achieved. This should include steps, deadlines, and
responsibilities.

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4. Implement the Plan
Once the plan is created, it is important to put it into action. This includes providing any
necessary training or other resources, as well as ensuring that the plan is communicated
effectively to all stakeholders.
5. Monitor and Adjust
The final step is to monitor the progress of the plan and make adjustments as needed. This
may require periodic reviews and feedback from stakeholders.

Time Management Strategies

1. Prioritize Tasks

It is important to prioritize tasks in order to ensure that the most important tasks are completed
first. This will help to ensure that the development plan is implemented in a timely and efficient
manner.

2. Schedule time

Schedule specific blocks of time for each task and stick to the schedule.

3. Delegate

Delegate tasks and responsibilities to other team members whenever possible.

4. Track progress

Track the progress of the project and adjust the timeline as needed.

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References
He, G. (2022) Professional development: Importance & best practices, teambuilding.com.
Available at: https://teambuilding.com/blog/professional-development-best-practices

(Accessed: January 7, 2023).

Ajah_Excel (2022) Hard skills vs soft skills: Differences and similarities, Job Finder. Available
at: https://kiiky.com/jobs/hard-skills-vs-soft-skills/

(Accessed: January 7, 2023).

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