Rossa Ave, Bishopstown, Cork, T12 F5FD

RAFAEL ANTONIO +353 083 201 4593

rafaelduarte9@hotmail.com
GUILHERME DUARTE STAMP 2 

OBJECTIVE
KITCHEN PORTER | KITCHEN STAFF | FLOOR STAFF|CLEANER | WAREHOUSE|

AVAILABILITY TO WORK
PART TIME| Morning and Evenings from 5:00 pm – Monday to Friday
FULL TIME | Saturday and Sunday
EDUCATION
❖ GENERAL ENGLISH COURSE |Seda College, Cork | 2023 | In progress
❖ BACHELOR IN PRODUCTION ENGINEERING| Pontifical Catholic University, Brazil |2018

WORK EXPERIENCE
❖ Kitchen Porter/Kitchen Assistant
Maldron Hotel, Dublin
Maintaining a supply of clean ware / cooking ware & kitchen utensils at all times.Responsible for the cleanliness of
the kitchens at all times.Work alongside the chef team to maintain HACCP standards.

❖ Customer Service/ Customer Experience

Uber Technologies Inc, Brazil
Management of service quality;Identifying and reporting possible trends of abnormal increase of problems,Interact
with stakeholders to ensure that the flaws in the processes are corrected and accuracy of the negotiations
performed Problem solving complexes, Customer portfolio loyalty,Individual management of Goals, Results and
KPI's.Product inventory management and control.

❖ Kitchen Staff/ Team leader

local restaurant, Brazil
Help with food preparation,inventory control and purchase order,support tasks such as cleaning work areas and
food security,team management.

LANGUAGES
❖ PORTUGUESE | Fluent / Native
❖ ENGLISH |Intermediary

QUALIFICATIONS
❖ Manual Handling
❖ Cash Handling & C.O.O.P
❖ Working with Heights

SKILLS
Outgoing Attitude, Hardworking, Organized, Great Communication, Teamwork, Fast Learning, Friendly
and Responsible, Customer Service, Attention to Details.