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JOSEFA LEON GONZALEZ

0404354184 Subclass 408 Visa Josefaleongonzalez@gmail.com

Professional Hardworking and passionate job seeker with strong organizational skills eager to secure Utility
Summary position. Ready to help team achieve company goals. Efficient and detail-oriented professional with
great experience providing excellent customer service. Great hospitality experience. Adept at
following instructions and working cooperatively with team members. Possesses excellent
organizational and multi-tasking skills.

 Adaptable to a fast-paced environment  National Police Clearance

Skills and Technical  Complex Problem-Solving  Covid 19 vaccination certificate
Skills  Handling Procedures  White card
 Great attention to detail and High
Standard Service Team Support and
Collaboration
 Positive Can-do attitude and Proactive
 Critical Thinking

Work History BARISTA/RUNNER, 02/2023 – 04/2023

Madisons café, Broadbeach, QLD
 Followed exact recipes for mixing and preparing beverage and food items.
 Operated espresso machines and commercial coffee brewers to create beverages.
 Assist preparing food; transport, set, and serve meals on tray service.
 Washing dishes, utensils, and pots; clean kitchen and equipment.
 Cleaning and clearing work areas, floors, walls, tables and chairs.
 Provide assistance in kitchen operations.
GUEST ROOM ATTENDANT, 08/2022 - 01/2023
Neptune Resort, Broadbeach, QLD
 Completed special housekeeping actions such as changed bed linens and collected soiled linens
for cleaning.
 Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
 Welcomed guests on arrival, displaying professional and friendly approach.
 Mentored newly hired room attendants on company policies, cleaning procedures, and customer
service techniques.
 Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
 Collected trash and moved garbage cans from kitchen areas to pick-up stations.
 Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
PUBLIC AREA CLEANER, 07/2022 - 08/2022
Crowne Plaza Surfers Paradise, Gold Coast, QLD
 Assisted with special facility events by preparing rooms, installing decorations and transporting
supplies.
 Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting
trash.

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 Maintained optimal supply levels to meet daily and special cleaning needs.
 Kept public pathways clear of safety hazards and spills with regular checks and attention.
 Ran special errands, including retrieving dry cleaning and making requested purchases.
FIFO UTILITY, 11/2016 - 04/2017
CODELCO División El Salvador, III Región de Ataca, Chile
 Cleaning of rooms, common areas, offices, site cleaning, sanitizing.

 Sanitizing dining hall, food preparation, washing dishes, clean dining room, top up food and mess
supplies.
 Serving in bar.

Education

CERTIFIED Social makeup and visual media, Centro de Estudios Levinia Manfredini, Providencia,
Chile: 2016/2017
CERTIFIED Makeup characterization special effects, Centro de Estudios Levinia Manfredini,
Providencia, Chile: 2017/2018
CERTIFIED Eyelashes Extension, SM Dermo, Buenos Aires, Argentina: 2018/2019
FULL SCHOOL STUDY - Nuestra señora del Rosario, Las Condes- Chile: 2002/2015

Languages English Spanish

Professional Working Native or Bilingual

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