SAMANTHA IOZZO

Woodbridge, ON L4H 1C7
Tel: 437-778-5265 Email: Samanthaiozzo77@gmail.com

OBJECTIVE
Secure a job as a customer service representative with Seven Seas Company, which will enable me to use my
communication skills and interpersonal skills to serve customers. Good problem solver, able to multitask and
consistently finishes projects before their deadlines

HIGHLIGHT OF QUALIFICATIONS
 Excellent verbal and written communication
 Ability to work in a group and independently
 Confidence in decision making and problem solving
 Positive attitude for greeting customers
 Strong work ethics and efficient in hands on work
 Strong planning and organization skills
 Profound in Leadership skills

RELEVENT WORK EXPERIENCE

Cosenza Bar May 2018-October 2018
Barista/Hostess
 Greeted and interacted with customers upon arrival
 Operated espresso machines, blenders, commercial coffee brewers, producing variety of hot and cold drinks
 Restocked display cases with attractive arrangements to promote food item, e.g. bagels and muffins
 Processed customers’ orders using a cash register
 Sanitized equipment, wiped down counters, tables to prevent spread of germs
 Completed store inventory and ordered merchandise

Tilted Kilt Pub and Eatery June 2016-Feb 2018

Waitress
 Secured customers’ reservation over the phone, informed them of wait times and cancelation
 Greeted and showed guests to their seat, presented menu and update them on changes if any
 Took and delivered drinks and food orders to guests efficiently
 Processed take-out orders and ensured they are correctly labeled
 Monitored seating area and checked restrooms regularly to maintained cleanliness
 Worked with front of house staff to adjust seating areas to accommodate groups with special requests, upcoming
events, and generating special group menus
 Kept server areas clean and stocked to increase efficiency while working tables
 Processed customers’ orders using cash registers and credit card systems

EDUCATION
Holy Cross Catholic Academy High School - Woodbridge, ON June 2013