Professional Documents
Culture Documents
A: HI Good morning !
T: Good morning !
A: Are you feeling all right today?
T: Yeah, I'm feeling great today, how about you?
A: I’m doing well thanks
T: What are you doing?
A: I am doing a group assignment. The members of the group nominated me to be the
leader. I don't know if I can do it. What qualities do you think a leader should have?
T: I think a good leader is a person with good communication skills because effective
communication is essential for conveying ideas, building strong relationships
A: Yes. I think so. I think they are also fair and empathetic person They need to
understand and support their team members effectively
T: That's true. Moreover, they are also responsible If they do not have responsible
qualities, they may make wrong decisions and harmful to the organization
A I couldn't agree more. A team leader who exhibits these qualities can help their team
achieve great things
T Definitely. It's important for a team leader to lead by example and set the tone for the
team.
A Thank you for your comments. I will try to be a good leader.
T Nothing. Don't worry too much. I believe you can.
Make a conversation asking about and and describing personality traits of a good spouse.
T hi thank you for calling to LOVE Hotel. My name is Trang . How may I help you?
A I was having an online meeting in my room when there was a problem with the internet,
causing my meeting to not continue
T I‘m sorry for this inconvenience. I’ll ummediately call some to check it
A Oh I’m going out now therefore, I need to fix it later
T Yes, are there any problem with you?
A I think I need someone to check my air condition. It’s very hot even though I turned it on
T You can find the dial on the wall. It’s normally near the light switch
A oh. I see. Sorry, I only look near the air-conditioner
T Oh, that's all right ! it‘s a bit confusing. Do you need anything else and do you need a
taxi?
A Yes. Um I need to find a cash machine first. Do you know any recent ones?
T Sure you need turn right out of the hotel and cross the road. There’s another hotel. Go
past it and turn right, the cash machine is right there.
A Ok thank you I really appreciate your help.
T
Hi thank you for calling to Star Hotel. My name is Trang . How may I help you?
A Hi There are some problems with my room. I‘m in room 102.
T Oh, sorry to hear that. What are the problems?
A Well. the room is much too noisy because it‘s next to the lift and I didn‘t get any sleep
last night.
T I‘m sorry for this inconvenience. I‘m afraid that there is no room available today, it‘s
fully- booked
A I want to talk to the manager.
T OK. Please sit down. I will let the manager know that you wants to see him.
A Thank you.
T You‘re welcome. It was my pleasure
A i want to know that Is there any room available now?
T Yes. Room 303 is currently available.Would you like me to make a reservation for you?
A great. plese go ahead and make a reservation for me
T Um…Another thing is you can change room at anytime after 2 p.m.
A Ok i know, thank you
T You’re welcome
A Hi thank you for calling to Star Hotel. My name is ÁI How may I help you?
T Hi There are some problems with my room. I‘m in room 313.
A Oh, sorry to hear that. What are the problems?
T Well. The remote control doesn‘t work so I have to walk over to the TV if I want to
change channels. I want someone to fix it.
A I‘m sorry for this inconvenience. I‘ll get someone to come and look at it in this morning.
T Thank you. And one more thing. I need more towels because I dropped at the bath last
night.
A OK. I‘ll have housekeeping deliver more towels to your room right away. Do you need
anything else?
T Um. I want to ask where is the breakfast place?
A You just need to go along the left corridor to see.
T Great. I really appreciate it
A Thank you for your patience
T: Hi Ái Long time no see.
A: Hello Trang how are you today?
T: oh, I'm good. How about you?
A: yes, I'm doing well What are you doing here?
T: well, i just came here traveling with my family, I'm planning to do some shopping at the
supermarket but don't know the way there. Can you tell me where the supermarket is?
A: Yes, But it's quite far. Go along this central avenue take the second turning on your
left.Then go along North Road. The supermarket is in front of a church
T : Can you tell me what time it opens?
A : It's open at 7 a.m
T : I am glad that. What things can I buy or do there? Is it interesting?
A: Yes of course. There is a lot of delicious food, entertainment, and much more here.
T: Ok, so Are the prices here expensive?
A No, I don't think so. The items there are reasonably price
T: It's great. Thank you so much. I have to go now.
A: You're welcome. Goodbye and see you later.
T: Hi Ái Long time
no see.
A: Hello Trang how
are you today?
T: oh, I'm good.
How about you?
A: yes, I'm doing well . what are you doing here?
T: well,i just came here traveling with my family I'm planning to visit the museum
but don't know the way there.Can you tell me where the museum is?
A Yes, it's not too far from here, so you can walk to go there. Go along this central
avenue take the first turning on your left.Then go along Hill street. The museum is in
front of a bus station.
T: Can you tell me what time it opens?
A: It's open at 7 a.m
T: What things can I see or do there? Is it interesting?
A: Yes of course. you can see a wide variety of exhibits such as historical artifacts, art
collections
T: Do you know how much is a ticket for one person?
A: It's quite a cheap, adult ticket is about $4 and child ticket is about $2
T: It's great, What about additional services here?
A: Well, there is a small souvenir shop in the museum, after visiting the museum you
will be given a gift like a bag.
T: I am glad that. Thank you so much. I have to go now.
A: You're welcome. Goodbye and see you later.
T: Hi Long time no see.
A: Hello Trang how are you today?
T: oh, I'm good. How about you?
A: yes, i’m doing well what are you doing here?
T: well, i just came here traveling with my family, I'm planning to go somewhere for
a drink but don't know the way there. Can you tell me where the cafe is?
A: Yes, But it's quite far, Go along this central avenue take the first turning on your
right.Then you keep turning right River street. The cafe is in front of a pharmacy.
T: Ok, Can you tell me what time it opens?
A: It's open at 5.30 a.m
T: Do you know what kind of drink that cafe serves?
A: There are many drinks for you to choose such as cafe, juice, tea milk and so on.
T: What things can I see or do there? Is it interesting?
A: It's beatifully decorated so you can take a photo there.
T: It's great, so are the prices here expensive?
A: No, I don't think so. The drinks there are reasonably price.
T: I am glad that. Thank you so much. I have to go now.
A: You're welcome. Goodbye and see you later