4/28/23, 2:34 PM (20MW42.

23_SP3) Service Pack Load Instructions

Object ID: 00000018WIA40776520GYZ

Topic ID: id_2034319 Version: 3.0
Date: Jan 30, 2023 3:52:40 PM

(20MW42.23_SP3) Service Pack Load Instructions

Before you begin

Table 1. Personnel requirements

Required persons Preliminary requirements Procedure Finalization

1 10 to 60 minutes 20 minutes 20 minutes

Table 2. Tools and test equipment

Item Quantity Effectivity Part number Manufacturer

3 mm hex drive bit or Allen 1 - - -

key wrench

Table 3. Required conditions

Condition

All hardware components of the system must be functional.

Only trained service personnel should service the GE CT Scanner.

Currently installed software version 20MW42.23 or later is required.

About this task

Overview

Software update 20MW42.23_SP3-0-1 (2.2C SP3) is a cumulative service pack release that includes Service Pack 1 (20MW42.23_SP1-0-5) and Service Pack 2
(20MW42.23_SP2-0-0). 2.2C Service Pack 3 may be installed with 20MW42.23 software or later. See Table 6 for applicable software configurations.

At minimum, Revolution CT and Apex 2.2C (20MW42.23) software release (FMI 25498) is required before beginning this procedure, 20MW42.23 (2.2C) and 2.2C SP3
software versions DO NOT support a HP Z800, or System Cabinets I and II. The 20MW42.23 release supports Z420, Z440 and P520 console computers with System
Cabinet III or later. Refer to the FMI 25498 instructions and (20MW42.23) Load From Cold Instructions for 20MW42.23 (2.2C) software installation. It is recommended
to install 20MW42.23_SP3-0-1 (2.2C SP3) after completing FMI 25498.

The 2.2C SP3 software update may be installed by any of the following methods:
1. eDelivery of SP3 software: Direct-to-Device
2. eDelivery of SP3 software: Portal download
3. Installing service pack by USB

Method options 1 and 2 require eDelivery to complete, which is a new process being introduced with this service pack for eligible customers. If not already enabled,
the FE should discuss the Flexera eDelivery process with customer at this point to help determine if they should turn ON Software Download, which requires a Class
M key to enable. Refer to (20MW42.23) Load From Cold Instructions, Software Download Enable section.

Table 4. Revolution CT system software revisions

System Type CT APPs Software Revision OS Software Revision

Revolution CT 20MW42.23 SLES 15 SP1

Revolution CT ES

Revolution Apex Service Pack Revision

Revolution CT with
Apex edition SP3-0-1

Topic ID: id_SL2129890-1337842

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4/28/23, 2:34 PM (20MW42.23_SP3) Service Pack Load Instructions

Software deliverable for Revolution CT 20MW42.23-SP3 Service Pack

About this task

Table 5. Available parts

Part Number Description

5915027 Revolution CT 2.2C SP3 software collector (ED)

Topic ID: id_SL2129891-1337842

Pre-software pack checks
Step-by-step instructions

1. Remove SSA Service key from USB port on system before starting the service pack load process.

NOTE:
If a SSA service key is plugged into the system and is in its "locked" mode, mouse and/or keyboard lock ups may occur during the system boot up.

2. Remove any USB storage media (external HDD or flash memory drives) before starting the service pack load process.

NOTE:

If a USB storage media is plugged into the system and is in its "locked" mode, mouse and/or keyboard lock ups may occur during the system boot
up.

3. Confirm service pack is required. Open a shell window, type:

Type: {ctuser@hostname} su - Enter.
Type the root password and press Enter.
Type: [root@hostname ~] # swhwinfo then press Enter.
The system will respond with complete software revision string.
If the patch is not loaded, the system will respond with the software version that requires this service patch:

Table 6. Pre-software patch check software report out

Software Version Patch required?

20MW42.23 Base Software -

20MW42.23.R160_QM_R256_G for Revolution Apex Yes

20MW42.23.R160_PH_R256_G for Revolution CT Yes

20MW42.23.R160_PH_R128_G for Revolution CT ES Yes

20MW42.23 Service Pack 1 -

20MW42.23_SP1-0-5.R160_QM_R256_G for Revolution Apex Yes

20MW42.23_SP1-0-5.R160_PH_R256_G for Revolution CT Yes

20MW42.23_SP1-0-5.R160_PH_R128_G for Revolution CT ES Yes

20MW42.23 Service Pack 2 -

20MW42.23_SP2-0-0.R160_QM_R256_G for Revolution Apex Yes

20MW42.23_SP2-0-0.R160_PH_R256_G for Revolution CT Yes

20MW42.23_SP2-0-0.R160_PH_R128_G for Revolution CT ES Yes

IMPORTANT:
If the software string does not match any of those listed above, a prior software update is required. DO NOT load this software patch.

If patch is already loaded, the system will respond with:

20MW42.23_SP3-0-1.R160_QM_R256_G for Revolution Apex or

20MW42.23_SP3-0-1.R160_PH_R256_G for Revolution CT or

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20MW42.23_SP3-0-1.R160_PH_R128_G for Revolution CT ES

4. If the software requires the patch, proceed to installation steps below. If the software is already loaded, stop; no need to install the patch.

Topic ID: task_m2z_k1j_ptb

eDelivery of SP3 software: Direct-to-Device
Step-by-step instructions

1. Follow the eDelivery of Software: Direct-to-Device procedure to install the 2.2C SP3 update (20MW42.23_GEHCServicePack3-0-1.iso.).

2. Upon completion, verify the software has been successfully installed:

This section of the instruction procedure can be executed either from the system console directly or from a remote login terminal window.

a. Open a Unix shell (or Telnet window for remote connection).

Onsite, Scanner Desktop: Press ALT + F3 on keyboard to display the Tool Chest Utilities Menu, and then select UnixShellLeft or UnixShellRight.
In open Shell window, log on as ctuser. The ctuser password may be necessary to log into a shell.
b. Check system software version.
Type: {ctuser@hostname} swhwinfo
System shall report:

20MW42.23_SP3-0-1.R160_QM_R256_G for Revolution Apex or

20MW42.23_SP3-0-1.R160_PH_R256_G for Revolution CT or

20MW42.23_SP3-0-1.R160_PH_R128_G for Revolution CT ES

c. If the output is indicated above, then the 20MW42.23 SP3 software update has been successfully installed.
d. If the output is NOT indicated as above, contact GE Healthcare to initiate a Request for Service. Refer to the FMI 25501 instructions and eDelivery
procedures for more information.

NOTE:
After successful download or installation, the directory file that will be located in /usr/g/database/HistoryArea or
/usr/g/database/StagingArea will be numbered: 5915027_1.

Topic ID: task_a2p_5qp_ptb

eDelivery of SP3 software: Portal download
Step-by-step instructions
1. Follow the eDelivery of Software: Portal Download procedure to download the 20MW42.23_GEHCServicePack3-0-1.iso file to an empty USB flash drive.
2. Confirm the downloaded iso file on the USB by checking MD5 checksum:
a. Open a Command Prompt window on laptop PC.
b. Change directory to the USB directory where iso file is located, and then type:
certutil -hashfile 20MW42.23_GEHCServicePack3-0-1.iso

c. Response will be:

SHA1 hash of 20MW42.23_GEHCServicePack3-0-1.iso:
56a0e88073cb7e0a33a45ad7cb8bf329d2047836
CertUtil: -hashfile command completed successfully.
3. Complete software update by following the Installing service pack by USB instructions.

Topic ID: id_SL2944629-1337842

Installing service pack by USB
About this task

Step-by-step instructions

1. If applicable software is up, perform Application Shutdown from the Common Service Desktop (CSD).

NOTE:

Current user must have permission to shut down Application. Login as root user if necessary to perform Application shutdown.

2. Open the shell window (or Telnet for remote connection).

a. On-site, Scanner Desktop: Press Alt + F3 on keyboard to display the ToolChest Utilities Menu, and then select UnixShellLeft or UnixShellRight.

3. Type: {ctuser@hostname} su — and press Enter.

4. Type the root password and press Enter.

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5. If not completed yet, confirm software patch is required on the system. (See the Pre-software pack checks section.) If patch is required, continue to Step 6.

6. Insert the USB flash drive into the USB port on the host computer. Type: [root@hostname]# mountUSB

7. Mount service pack image. Type: [root@hostname]# mount -t iso9660 -o loop /USB/20MW42.23_GEHCServicePack3-0-1.iso /USB

NOTE:
Skip this step if using USB PN 5919580. This step is only necessary if ISO file is obtained via eDelivery Portal download.

8. Change directory to execute commands. Type: [root@hostname]# cd /USB

9. Perform the following steps to install the service pack install commands.
Type: [root@hostname]# ./check_media

System report: ========Starting media check ========= Disk Passed Self Verification **** check media PASSED ****
Type: [root@hostname]# ./install_patch

System report: 20MW42.23_GEHCServicePack3-0-1 INSTALLED SUCCESSFULLY

10. Verify patch. Type: ./check_patch .

System report: 20MW42.23_GEHCServicePack3-0-1 VERIFIED SUCCESSFULLY

11. Check system software version. Type: swhwinfo

System shall report:

20MW42.23_SP3-0-1.R160_QM_R256_G for Revolution Apex or

20MW42.23_SP3-0-1.R160_PH_R256_G for Revolution CT

NOTE:
Skip this step if using USB PN 5919580. This step is only necessary if ISO file is obtained via eDelivery Portal download.

or

20MW42.23_SP3-0-1.R160_PH_R128_G for Revolution CT ES

12. Patch complete. To unmount media and remove USB

Type: [root@hostname]# cd /

Type: [root@hostname]# umount /USB

Type: [root@hostname]# unmountUSB

13. Remove the USB drive.

14. Reboot the system.

Type: [root@hostname]# reboot

Topic ID: id_27255952

Finalization
About this task

IMPORTANT:
If updating the system software for RIB1.x, stationary inverter, or UPS card updates, be aware that Flash Download may fail. Service pack 3 must be
installed and Flash Download may need to be executed.

Step-by-step instructions
1. If necessary, reinstall Scanner Desktop cabinet front cover.
2. Perform the System Scanning Test within Class A Revolution CT Service Manual 5866709-8EN.

GE HealthCare Restricted
GE is a trademark of General Electric Company used under trademark license.

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