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  • Amend Contacts (Retail)

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    Ram Mohan Mishra
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    All branch users can manage customer contacts by launching the contact management system from the list of recent contacts. They can then update contact details such as address, phone number, email by accessing the contact log and updating the fields. Any changes are logged and the contact information is updated across systems.

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    All branch users can manage customer contacts by launching the contact management system from the list of recent contacts. They can then update contact details such as address, phone number, email by accessing the contact log and updating the fields. Any changes are logged and the contact information is updated across systems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    4 views1 page

    Amend Contacts (Retail)

    Uploaded by

    Ram Mohan Mishra
    All branch users can manage customer contacts by launching the contact management system from the list of recent contacts. They can then update contact details such as address, phone number, email by accessing the contact log and updating the fields. Any changes are logged and the contact information is updated across systems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    27/04/21 Amend Contacts (Retail)

    TEMENOS Banking Reference Processes


    Amend Contacts (Retail) Last change: 20-Apr-2021 15:03:37
    Type: EPC

    Contacts to be
    managed
    COS
    RETAIL.CSM

    ENQ
    Manage
    CUSTOMER. All Branch Users
    Customer contact
    SCV

    - Personal visit
    - Phone call
    - etc.

    ENQ
    Launch contact
    RECENT.CO All Branch Users
    management
    NTACT.SCV

    CR.CONTACT
    .LOG,SCV.UP Update contact All Branch Users
    D

    CR Update contact

    SYS

    Contact updated

    Temenos R21 Proprietary & Confidential 1

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