Professional Documents
Culture Documents
VIDEO CLASE
https://www.youtube.com/watch?v=4a_f9H4xb28
Phrases for communication
Open-ended questions
The use of open-ended questions has an inviting
quality that encourages the speaker to provide a
more authentic, in-depth, and lengthier response;
and, when used in conversation, open-ended
questions allow you to find out more about the
person with whom you are talking.
Phrases for communication
Close questions
Closed questions stop the conversation and provide only the Close-ended questions begin with:
answer to your question, without any further detail. Asking • Is/are...?
closed questions will limit the listener’s answer, because • Do/does/did...?
• Would/will...? ?
they will provide no more information than is needed or
• Could/can...?
required — the response you will receive to a closed
• Was/were...?
question will be just what you asked. • Have/has/had...?
Phrases for communication
Now watch the following video on why open-ended and closed-ended questions
are important and their differences:
https://www.youtube.com/watch?v=61aFHm81pas
Culture shock
https://www.youtube.com/watch?v=nANhSfCGAs4
Vocabulary
1. Paid vacations Paid vacation days are days for which an employee is paid when he or she takes time off
from work.
2. Bonuses A sum of money added to a person's wages as a reward for good performance.
3. Job security The state of having a job that is secure and from which one is unlikely to be dismissed.
4. Time off Time for rest or recreation away from one's usual work
5. Salary A fixed regular payment, typically paid on a monthly basis but often expressed as an
annual sum, made by an employer to an employee
Vocabulary
6. Flexible working hours This means that employees can come to work earlier or later than the set time.
7. Employee discounts Means the discount given in the original price of the goods or services by the company to
their employees.
8. Retirement benefits A monthly payment made to someone who is retired from work. old-
age pension, retirement check, retirement fund, retirement pension, superannuation.
9. Career advancement Refers to the upward progression of one's career. An individual can advance by moving
opportunities from an entry-level job to a management position within the same field, for instance, or
from one occupation to another.
10. Allowances A sum of money paid regularly to a person to meet needs or expenses.