Professional Documents
Culture Documents
Disusun oleh :
Glennata Apriatama (142012016008)
Siska (142012016015)
Selvianty Utami (142012016013)
Septiana Oktavia (142012016014)
Dosen Pembimbing
Arni Fitri,.M.Pd
Alhamdulillah, all praise be to Allah SWT who has bestowed His invaluable grace,
guidance and gifts to the author, and may peace and blessings be upon Rasulullah SAW, his
family and all his friends, until the end of time, Amen.
Many obstacles and obstacles faced by the author in the preparation of this scientific
paper. However, thanks to the help and support of various parties, both direct and indirect,
Alhamdulillah, the author was able to finish it.
The author would like to thank all those who have provided assistance,
encouragement and prayers, may Allah repay the good deeds that have been done by His
people for others. Amen
Writer
The development of information technology today is very rapid pre medical checkup
which is currently still being done manually, at this time allows it to be done online and
integrated. Data measurement of height and weight can be combined with measurement of
body temperature and heart rate. Data is digitized and monitored by doctors online, from the
doctor's communication device gadget which is based on Android, with no cable (wireless).
With the app additional data can be synced, stored and integrated into in the medical record
database.
a. help the patient clarify and reduce the burden of feelings and thoughts maintain the
strength of his ego.
c. Repetition of doubts helps in taking effective action and influencing others' physical
environment and self.
a. Nurse behavior
In both public and private hospitals, nurses play an important role; behavior;
Nurses' movements are always judged by the community. Even the newspapers
often carry news about hospital nurses. Acting untrue. Viewed by nursing clients
bitchy, evil and so on.
b. Hospital-oriented care
Bio: Basic needs, food and drink, oxygen and development of offspring.
Psycho: Soul, nurses to help solve problems that have to do with the soul
c. Nurses are less responsive to needs, complaints, and pay less attention to what the
client feels so that it hinders good relations.
I have been a nurse at this hospital for almost 20 years, although my salary is small, I
am required to work hard to serve the patients. I often receive insults from patients because I
am late in providing services. This often happens when I pick up at night because of the
limited number of nurses who are on duty and so many requests for services from patients
that we are overwhelmed to serve them and have an impact on service delays, said the nurse.
So that often because we are late we receive insults from patients and when we
explain the reason why we are late we continue to ask for understanding from patients to be
patient, instead patients often misinterpret our words so that we sometimes get the nickname
fussy nurse or bitchy nurse," she added.
This is what often happens so that it can hinder the establishment of harmonious
therapeutic communication between nurses and patients
The source of communication is the sender of the message or often called the
communicator, namely the person who delivers or prepares the message. The communicators
in this paper are nurses whose main task is to assist patients in overcoming the problem of
acute pain, chronic pain, and provide first aid to patients in an emergency situation.
Communicators have an important role to determine success in forming a common
perception with other parties in this paper, namely the patient. The ability of communicators,
including expertise or credibility, attractiveness and trustworthiness, is a very influential
factor and determines the success of communicating (TAN, 1981: 104).
3. The message must appeal to the personal interests and needs of the recipient
1. The initial stage or the orientation stage at this stage between the officer and the
patient there is contact and at this stage the physical appearance is so important
because the physical dimension is most open to observation. Other qualities such as
friendly nature, warmth, openness and dynamism are also revealed. What can be
done in this therapy according to Purwanto is to identify, identify problems and
measure the patient's level of anxiety.
2. The advanced stage is the further introduction stage, according to Purwanto (1994:
25) it is carried out to increase the attitude of acceptance of each other to overcome
anxiety, continue the assessment and evaluation of existing problems, according to De
Vito (1997: 24) communication at this stage binds oneself us to get to know others
better and also express ourselves. This stage includes the stage of friendship which
requires that both parties must feel that they have the same position, in the sense that
there is a balance and alignment of positions.
Argyle and Henderson in Liliweri (1997: 55) argue that friendship has several functions,
namely:
1. share experiences so that both parties feel equally satisfied and successful
Purwanto (1994:26) says that at this stage of therapeutic communication, one must
b. improve communication
Tom: Let me take your notes. Meanwhile, please register and please sit down.
Nurse: Follow me to Room A, let’s. Okay What are your reasons for Doctor Clark met today?
Septi : So, lately I often feel tired, and sometimes I hit a very bad headache and abdominal pain. In
addition, I also have a persistent cough for two weeks.
Septi: I’m getting tired about two months ago; then, a little after that headache coming. I suffered
stomach disorders long before feeling exhausted.
Doctor: I see here that you begin to feel tired two months ago, and then you start having bad
headaches. You also have abdominal pain and persistent cough. Do you have a fever, too?
Doctor: Let me do a physical check. Please pull a deep breath, hold your breath, and exhale. Do it
again please.
Is there a change in your diet or your weight lately?
Septi: Well, it was very difficult for me to fall asleep when I went to bed. I also wake up many times
during the night.
Septi: No
Septi: There is a change of ownership three months ago, and I had to work a lot of overtime, even
during the weekend.
Doctor: It looks like you have pneumonia. Besides, I do not see any other problems. You may be
under pressure from changes in the workplace, and stress causes headaches, stomach disorders, and
difficulty sleeping. For now, try to relax and exercise. This may solve your problem. Come back to
see me again if symptoms persist, and I will conduct further tests. I will give you a prescription for
pneumonia. Are you allergic to any medications?
Doctor: OK, take this medicine three times a day after meals. Also, I want you to do some blood tests.
Popped into the lab on your way out and the nurse will take your blood.
Septi: I’m anxious to know my cholesterol level. When will I get the results of a blood test?
Doctor: Results will be available within two weeks. Do not stress yourself. I think everything will be
alright.
Perawat: Ikuti aku ke Kamar A, mari. Baiklah Apa alasan Anda untuk bertemu Doctor Clark hari ini?
Septi: Jadi, akhir-akhir ini saya sering merasa lelah, dan kadang-kadang saya terkena sakit kepala
yang sangat buruk dan sakit perut. Selain itu, saya juga batuk terus-menerus ini selama dua minggu
terakhir.
Septi : Aku mulai merasa lelah sekitar dua bulan yang lalu; kemudian, sedikit setelah itu sakit kepala
datang. Aku mengalami gangguan perut jauh sebelum merasakan kelelahan.
Septi: Saya konsumsi tablet multi-vitamin dan Vitamin C ekstra setiap hari.
Perawat: Semuanya bagus tekanan darah normal dan tidak ada suhu tinggi. Silakan tunggu di sini
sebentar. Dokter Clark akan bersama Anda sebentar lagi.
Dokter: Saya lihat di sini bahwa Anda mulai merasa lelah dua bulan lalu, dan kemudian Anda mulai
mengalami sakit kepala yang buruk. Anda juga memiliki sakit perut dan batuk terus-menerus. Apakah
Anda mengalami demam juga?
Dokter: Biarkan aku melakukan cek fisik. Silakan tarik napas dalam-dalam, tahan napas, dan buang
napas. Lakukan lagi silahkan.
Apakah ada perubahan dalam diet Anda atau berat badan Anda belakangan ini?
Septi: Aku makan seperti biasa, tapi aku kehilangan 5 pound baru-baru ini.
Septi: Yah, itu sangat sulit bagi saya untuk tertidur ketika saya pergi tidur. Saya juga bangun berkali-
kali pada malam hari.
Dokter: Apakah Anda minum (alkohol)? Apakah Anda merokok?
Septi: Tidak
Septi: Ada perubahan kepemilikan tiga bulan yang lalu, dan saya harus bekerja banyak lembur,
bahkan selama akhir pekan.
Dokter: Sepertinya Anda memiliki radang paru-paru. Selain itu, saya tidak melihat ada masalah lain.
Anda mungkin di bawah tekanan dari perubahan di tempat kerja, dan stres menyebabkan sakit kepala,
gangguan perut, dan sulit tidur. Untuk saat ini, cobalah untuk bersantai dan olahraga. Ini dapat
memecahkan masalah Anda. Datang kembali untuk bertemu saya lagi jika gejala terus berlangsung,
dan saya akan melakukan pemeriksaan lebih lanjut. Saya akan memberikan resep untuk pneumonia
Anda. Apakah Anda alergi terhadap obat apapun?
Septi: Setahuku tidak.
Dokter: OK, minum obat ini tiga kali sehari setelah makan. Juga, saya ingin Anda untuk melakukan
beberapa tes darah. Mampir ke laboratorium dalam perjalanan Anda keluar dan perawat
akan mengambil darah Anda.
Septi: Aku sudah tidak sabar untuk mengetahui tingkat kolesterol ku. Kapan saya akan mendapatkan
hasil dari tes darah?
Dokter: Hasil akan tersedia dalam dua minggu. Jangan stres sendiri. Saya pikir semuanya akan beres.
Dokter: sama-sama.
CHAPTER IV
CONCLUSION
In fact, nurses, in addition to their nature as individual beings and social beings, also
as professional beings require skilled workers in their fields, especially in the field of nursing.
Nurses must be able to carry out all stages of therapeutic communication which include the
initial, advanced and termination stages. Considering that medical technology is currently
growing rapidly, it always influences the development of the nursing profession itself.
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