NAME : _________________________________________

CLASS/ NO :_________________________________________

Learning activity: Listen to the dialogues and answer the questions based on the dialogues!
Questions Answers

1. Hotel’s name _________________________________________________

2. Caller’s full name _________________________________________________

3. Arrival date _________________________________________________

4. Departure date _________________________________________________

5. Room rate for standard single

_________________________________________________
room

6. Room rate for standard

_________________________________________________
double room

7. Benefit included _________________________________________________

8. Preference _________________________________________________

9. Payment method _________________________________________________

10. Credit card number _________________________________________________

11. Expire date _________________________________________________

12. Other special request _________________________________________________

13. Mobile phone/fax number _________________________________________________

14. Total cost _________________________________________________

15. Total guest _________________________________________________