Effective Communication Skills When You're New to a Group or Team

-Hi. I'm Hoang and I'm here to provide professional tips to help you increase your impact and lead your teams
with more excellent communication skills.
- In a new business environment, we sometimes find ourselves not exactly sure how to contribute and what
we should talk in a meaningful way. So today we’re gonna talk about three steps that you should have when
you're in the new situation.

Number one. Open a communication channel. That means opening non-verbal and verbal communications to
everybody in the room meeting. So let's just imagine a room with several other people and you walk into this
situation, you have to instantly make eye contact with everyone in the room. You also might say something to
each person if it’s appropriate. If there's someone close enough to you, shake their hand especially if it's
before the meeting or you're just introducing yourself. And then maintain, during the course of that meeting,
and continue to make eye contact, continue to direct your body toward people. You don't want to fall into the
trap of looking down at your computer or your devices the entire time.

The second step is to learn every person's name. When I know someone's name, I feel I already prepared for
the conversation with them because I know who they are. So what I like to do is I take out a piece of paper
and write down everyone's name. A lot of time people will introduce themselves, I make notes their names.
And during the meeting I can look at my notes and also look at their faces. I repeat their names in my head to
make sure I can memorize them by the end of the meeting.

The third step is to make sure you add some kind of value to that meeting. You don't just want to listen,
although listening is good. You don't just want to be non-verbal, although nonverbals are good.
You want to do things like offer your opinion at least once or twice. Give some information. Ask an instructive
question. Build on something that somebody else has just said. That's a really easy way to get involved. If
you're at that meeting, even if you’re new, people expect you to contribute and say something value from the
first meeting. You can't just sit around over the course of two, three, four meetings. They want you to
contribute right away.

So those are the three ways that you can apply into your work. Thanks for your listening. Hope you get to use
the tips we are talking about in the next team meeting.

( Say sth useless) At least you said something. If not, we're going to wonder what you were paying, we were
paying you for. But, at any level, people want you contributing. So don't be shy about it. Break the ice.
Contribute verbally something.