OneWa OCM RACI Matrix Overview:

Establishing roles and responsibilities as they relate to OCM activities will provide
standard protocols around what groups are involved in which activities and to what
extent.

A RACI matrix documents tasks needed to complete an OCM activity. This RACI matrix
will be a standard point of reference throughout the project to help stakeholders
understand responsibilities and decision rights. The matrix is meant to be a living
document that is updated when the OCM plan (DEL #8) is created.

How to Read this RACI matrix:

• Responsible (R): A role that will accomplish some or all of the work required to
accomplish a task.
• Accountable (A): A role that is held accountable for managing a task to completion.
• Consulted (C): A role that serves as an advisor to a task or whose coordination or
participation is necessary to complete or execute an activity.
• Informed (I): A role that needs to be informed of a task’s completion or who needs
to receive the product of a task.
 Data Governance Advisory
OCM Advisory Committee

Business Transformation

HR Advisory Committee
Procurement Advisory

OFM Communications
One Wa OCM Team -

One Wa OCM Team -

Technical Advisory
Executive Steering
Executive Sponsor

Finance Advisory
Business Owners

Budget Advisory

Payroll Advisory
Agency Support
ROLE

Team/POCs

Committee

Committee

Committee

Committee

Committee

Committee

Committee
Deloitte

Board
State

PMO
OCM Stakeholder Groups -
Organizational Change Management Activities Program Other
Project Team

COMMUNICATIONS
Develop Communications Plan A R C/I - I I I C I I - - - I I C C/I
Update Communications Plan and Feedback Loops A R I - - - - - - - - - - - - I C/I
Develop Stakeholder Engagement Plan A R C - I I I I - - - - - - - C -
Implement/Execute Communications Plan A R C C/I - C I I C/I C/I - - - C/I C/I I C/I

LEADERSHIP ALIGNMENT
Conduct visioning sessions, as needed A R - I I C I I - - - - - - - I -
Conduct regular interviews and pulse checks with leaders R/A R I I I C I I - - - - - - - I -
Conduct monthly meetings with ESC and BTB members A R I - I C C C - - - - - - - I -

TRAINING
Develop End-User Learning Strategy TBD TBD C I I C I I I I I I I I I I -
Develop Learning Needs Assessment TBD TBD C/I I - C I I - - - - - - - I -
Develop Detailed Learning Plan TBD TBD C I I C I I I I I I I I I I -
Develop Learning Content TBD TBD I I - - - - - - - - - - - - -
Onboard and Prepare Trainers TBD TBD I I - - - - - - - - - - - - -
Conduct End-user Training R/A TBD C I - - - - - - - - - - - - -
Coordinate User Practice (Sandbox missions) R/A TBD I I - - - - - - - - - - - - -

AGENCY READINESS
Stand up Agency Support Team Structure A R C I - C I I - - - - - - - I -
Agency Readiness Follow-up A R C I - C I I - - - - - - - I -
A R C I - C - - - - - - - C I -
Conduct Roadshows, Gallery Walks, and System Demonstrations -
Conduct a Change Readiness Assessment A R C/I I - C C C - - - - - - - I -
Develop Agency Go-Live Checklist A R I I I I I I I I I I I I I I -
Conduct Change Impact Assessment A R C/I I I I I I I I I I I I I I -

WORKFORCE READINESS
Conduct Role to Position Mapping TBD TBD C I - C C C - - - - - - - I -
Develop and Distribute Manager's Toolkit TBD TBD C/I I I I I I I I I I I I I I -