LESSON 3:

Mrs. Janneth M. Barrera, LPT

 is a person who fulfills the
fundamental managerial
functions such as planning,
organizing, staffing,
directing and controlling.
 TOP LEVEL
MANAGERS
where he can MIDDLE LEVEL
greatly exercise
his function
MANAGERS

LOWER LEVEL
MANAGERS
• Perform administrative functions.

• These managers are responsible for

controlling and overseeing the entire
organization.

• They develop goals, strategic plans,

company policies, and make
decisions on the direction of the
business.
• Perform executory functions as dictated by top
management.
• They facilitate the changes needed in the organization
or company on orders of top management and
creating an effective working environment.
• They manage the day-to-day activity of the business,
monitors performance and make sure everything is
done in compliance with organization's needs.
• Lower level managers referred to as
the supervisory or the operative level
of managers.

• They are the line managers as they

oversee and direct the employees.
Henry Mintzberg (1973)

Interpersonal

Informational

Decisional
• Are the roles that the manager is expected to do
as highest ranking member of the organization.

• In this category, the manager provides information

and ideas to the employees.

• It also involve building harmonious relationship

among members of the organization.
 Manager assumes the roles of...

• FIGURE HEAD
The manager has the social, ceremonial and legal
responsibilities. The manager is expected to be a
source of inspiration. People look up to the manager
as a person with authority.
Manager assumes the roles of...

2. LEADER
The manager provides leadership for the team, for
the department or perhaps for the entire organization;
and it’s where he/she manages the performance and
responsibilities of everyone in the group.
Manager assumes the roles of...

3. LIAISON
Managers must communicate with internal and
external contacts. They need to be able to network
effectively on behalf of the organization.
• The managerial roles in this category involve
processing information

• Being at the the center of the flow of information, it is

the role of the manager to harness this information
to relevant decision making
 Manager assumes the roles of...

1. MONITOR
The manager regularly seeks out information
related to the organization and industry, looking
for relevant changes in the environment. He/she
also monitors the team, in terms of both their
productivity, and their well-being.
Manager assumes the roles of...

2. DISSEMINATOR
This is where the manager communicates
potentially useful information to his/her colleagues
and team.
Manager assumes the roles of...

3. SPOKESPERSON
Managers represent and speak for their organization.
In this role, they are responsible for transmitting
information about the organization and its goals to
the people outside it.
• The managerial roles in this category involve
using information

• It is the manager that commits the entire organization

to a new business plan or a new strategic direction,
like a new project or a new program.
Manager assumes the roles of...

1. ENTREPRENEUR
Manager creates and control change within the
organization. This means solving problems,
generating new ideas, and implementing them.
Manager assumes the roles of...

2. DISTURBANCE-HANDLER
When an organization or team hits an unexpected
roadblock, it is the manager who must take charge.
They also need to help mediate disputes within it.
Manager assumes the roles of...

3. NEGOTIATOR
The manager leads the organization in the
contracts and agreements it makes in behalf of the
organization.
Manager assumes the roles of...

4. RESOURCE ALLOCATOR
The manager is the central authority in organizational
decisions to allocate the scarce resources to the
various departments. He authorizes decisions within
departments prior to implementation.
• The manager must possesses
technical business skills in the
various areas of management
in his organization like financial
management, production
processes, supply chain,
marketing and sales.
• The manager must also posses
to the skills to interact with
people both from within and
outside the organization.
• The manager needs conceptual
skills to plan, strategize, and think
way ahead into the future given
constraints and opportunities in
the market.
 I hope you can get helpful
knowledge from this presentation.
Good luck!