TRANSACTIONAL WRITING Transactional writing has a practical, comm: unicative purpose, as opposed to wri ig that is purely creative, Transactional writing includes Letters, Reports, Diary Entries, Dialogues, «Each of these has its own format and follows a specific set of rules. + Aportion of the marks is allocated for correct format and procedure. Ga MAN ean The informal letter provides you with the vehicle to inform, invite, congratulate or offer condolences, +The tone is conversational, friendly, informal and above all, sincere. * Contractions e.g. I’m and we've are permitted as they enhance the naturalness of the situation. Reviews and Minutes of Meetings. FEATURES OF THE INFORMAL LETTER: + The sender’s address is written in the middle right-hand side of the Page and is followed by the date. + No punctuation is used for the address, + The address of the recipiont is not writen on the leter; its written on the envelope * The salutation or greeting is written on the line immediately below the date, * Leave o ine between the salutation and the introductory paragraph, + The introductory paragraph is short ond states the reason for the letter. Do not begin with “How are you?” or “I am fine.” or “I am writing to tell you ...” * The middle /body of letter consists of at least two paragraphs and expands on the reason for the letter. The conclusion is usually short and rounds off the letter. Remember to leave a line between each paragraph. The ending may take several forms depending on your relationship with the recipient Your surname is unnecessary if you are writing to family or close friends. Do not leave a line before signing. 5 Woodmead Mews faenowr teres > 26 Young Road Saxonwold next to the margin, Johannesburg 2196 South Africa {if writing to someone in @ different country) 31 January 2009 Pear Mom and Dad/Grandma and Grandpa/John/Mr Jones (Salutation) Inreducion - The first paragraph is short and states the reason forthe letter. INAAle/Body of Later - Expands on the reason for the letr- consists of of lest two paragraphs Xaxtee Sereluson- The Final paragraph i vsvelly short and rounds ofthe let Ending: su ionship to the recipi Tou" granddeughter/neighbour/student/loving daughter/niace_ (your lamp othe re ind regards/Yours/Yours sincerely _ (alternatives) g Joan Wane an biands.}| TTT acuuaae fra \ letter is formal, businesslike and polite. \ The tone of the Business oF offi | ‘Only relevent details are included. SINESS LETTER: he sender's address The zender’s address and the date (in full) Write the tile and the nome and address of No punctuation is used for these addresses: if you are not sure of the exact identity of the per Tha word ‘Dear’ is omitted when wring f the Press. We simply say, ‘Sit’ or ‘Madam’ + An underlined subject heading is written This heading encapsulates your Purpose nd is designed to aid the recipient of the letter. The introductory paragraph expands further on the subject heading. och paragraph deols with a different aspect of the matter in hand. Remember to leave a line between each paragraph. Yours faithfully is the most commonly used ending. Sign your nome ond then print your name and title beneath it. is written against the left hand margin. (block format) writen on the top middle righthand side of f the recipient against the left margin. FEATURES OF THE BU Everything except the page gon to whom you are writing, use Sir or Mada m, under the salutation. ; “ 5 Woodmead Mews 1 ans eer > 26 Young Road Soxonwold Johannesburg 2196 The Chief Accountant 31 January 2009 ‘Smith & Jones PO Box 12345 Port Elizabeth | 8000 1g Dear Sir j RRKAKK Reason for no pe oyment of Account No. 2745 Ending: Yours faithfull Joan Smith ” JOAN SMITH (MRS) L © Berl Books a=