Sr.
Scenario Answer Justification
During lunch break, two co-
workers are having a casual
chat about a new project idea Lateral
1 they want to pitch to their boss. Communication
The HR department sends an
email to all workers with a
PDF file attached that explains
changes to the company's Written
2 benefits plan. Communication
Two co-workers from different
countries are trying to talk
about a project, but they can't
understand each other because
3 they speak different languages. Language Barrier
It's hard for people in an open
office to concentrate on a
conference call because of the
loud construction noise Environmental
4 outside. Noise
Because of rules about working Virtual
from home, an employee Communication,
joined a virtual team meeting Upward
5 through videoconferencing. Communication
The scenario involves communication
between peers or colleagues on the
same hierarchical level, as the co-
workers discuss a project idea together.
This scenario represents written
communication as information is
conveyed through an email and a PDF
file, allowing for documentation and
reference.
The communication barrier here is the
difference in language, hindering
effective understanding between the co-
workers from different countries.
The scenario reflects a barrier to
communication due to external factors,
specifically noise from construction,
making it difficult for individuals in the
open office to focus on the conference
call.
This scenario involves virtual
communication through
videoconferencing, and it also
represents upward communication as
the employee is joining a team meeting
from their remote location to
communicate with higher-ups or team
members.