It’s a solution making idea Mark: (5*3 =15)

Sr. Scenario’s Answer Justification

Example The CEO of the company gave a live Downward The scenario includes
broadcast to all workers to talk about the Communication information moving
new goals and vision of the company. from the boss to the
lower-level workers.

1 During lunch break, two co-workers are Lateral Student understanding

having a casual chat about a new project Communication
idea they want to pitch to their boss. (answer varies)

2 The HR department sends an email to all Written Student understanding

workers with a PDF file attached that Communication
explains changes to the company's (answer varies)
benefits plan.

3 Two co-workers from different countries Language Student understanding

are trying to talk about a project, but they Barriers
can't understand each other because they (answer varies)
speak different languages.

4 It's hard for people in an open office to Noise and Student understanding
concentrate on a conference call because Distractions
of the loud construction noise outside. (answer varies)

5 Because of rules about working from Mediated Student understanding

home, an employee joined a virtual team Communication
meeting through videoconferencing. (answer varies)