Module 01

Perspective in communication:

QUESTION

What is perspective communication?

Answer :

A communication perspective focuses on the way in which our shared meanings

and practices are constituted through language and symbol, the construction of
messages, and their dissemination through media, organizations, and society.”

What are Perspectives in Communication (Types?)

A communication perspective focuses on the way in which the shared meanings and practices
are composed through language and symbol, construction of messages and their dissemination
through media, organisations, and society. We all come to each communication exchange with
our own perspectives through which we see the world, the person we are communicating with
and the situation or topic we are communicating about.

These mean that we don’t start with the same perspective as the individual we are
communicating with. The individual perception can be basically classified into two main types,

1. 1. Visual perception
2. 2. Language

Visual Perception
3. Visual perception is the ability to see and demonstrate the visual information that surrounds us.
The method of assimilating one's environment is referred to as perception. If perception is
inaccurate or altered in any way, problems with reading, spelling the words, handwriting and
changes in comprehension may occur.
4. Forms of Visual Perception
 Visual Discrimination: Ability to be aware of the distinctive features of forms including
shape, size, colour and orientation.
 Visual Figure Ground: Ability to distinguish an object from irrelevant information of the
background.
 Visual Closure: Ability to recognize a complete feature from dilapidated information
  Visual Memory: Ability to retain information over a required period. Obtaining maximum
information in the shortest time provides for optimal performance and is essential for reading
comprehension and spelling. Dysfunctions in visual memory may cause prolonged time in
copying assignments, difficulty recognizing the same word on the next page, and difficulty
retaining what is seen or heard.
 Visual Sequential Memory: Ability to perceive and remember a sequence of objects,
letters, words, and other symbols in the same order as originally observed.
 Visual form constancy: Ability to recognize objects as they change in their size, shape,
orientation.
5.  Visual spatial skills: Ability to understand directional concepts that organise external visual
space. These skills allow an individual to develop the concepts, such as left and right, back
and front and up and down as they relate to their body and to objects in space. A visual spatial
deficit may contribute to poor athletic performance, difficulties with rhythmic activities, lack of
coordination and balance, clumsiness, reversals of forms and letters etc.

02 Language
6. Another way we experience perspective in communication is through language. And it is a
fundamental tool of human communication. However we should also take into consideration that
languages change based on region, country or ethnicity. Thus people may interpret these
messages differently.

Features of Language

The features of language constitutes the following,

 Active Listening: It helps in communicating information effectively and efficiently. This feature
is used in conducting counselling, seminars, etc and allows communicators and receivers to
understand content efficiently.

 Adjective: It describes the qualities of the noun used in the content.

 Quantitative: Feature describes the quantity of anything. It proportionates the subject.

Interrogative: This feature is used in questioning an individual

 Alliteration: Feature is used to repeat the first letter of the word in the sentence.

 Simile: This feature is used to compare two things, like "as useful as is used to compare things.

 Metaphor: This feature is used to describe an object, person, noun, subject, etc. differently.

 Emotive language: It is used to express emotion.

 Forms of Language

The forms of language are as follows:

 Morphology: Morphology determines how words are formed in any concerned language. It
focuses especially on their internal structure and how the meaning can be altered through the
addition of prefixes and suffixes.

 A morpheme is the smallest element in a language capable of creating a distinction in meaning,

as such it is essential in understanding of morphology.

 Syntax: Syntax refers to the rules that govern how words combine to create meaningful
pronouncement. Morphemes combine to form words, which further combine into phrases and
phrases get further combined according to set rules into clauses.

 Phonology: Phonology is the study of the categorization of the speech sounds of a particular
language and the rule system that governs how they are used to generate meaningful words. It
describes the basic unit of speech in any language as the phoneme and examines how speech
sounds change when they are combined. In addition, phonology examines other surface
features of speech such as inflection, stress and pausing
 Others factors affecting our perspective:
Our perspective in communication can be influenced by a variety of factors,
including past experiences, prejudices, feelings, and environment. Here is a
closer look at how these factors can affect our communication:

1. Past experiences: Our past experiences can shape the way we perceive and
interpret communication. For example, if we have had negative experiences
with a particular topic, we may be less receptive to messages related to that
topic. On the other hand, positive experiences can make us more open to
communication on that topic.
2. Prejudices: Prejudices, or preconceived notions about individuals or groups,
can affect how we communicate with others. If we have biases against a
particular group, we may be less likely to listen to their perspectives or give
them the benefit of the doubt.
3. Feelings: Our current emotional state can affect our communication by
influencing our tone of voice, body language, and word choice. For example,
if we are feeling angry or frustrated, we may be more likely to communicate
in an aggressive or confrontational manner.
4. Environment: The environment in which communication takes place can also
affect our perspective. For example, a noisy or distracting environment may
make it difficult to focus on the conversation, while a calm and comfortable
environment may promote more productive communication.
To improve our communication in light of these factors, it is important to be
aware of our own biases and emotional states, and to work to overcome
them. We can do this by actively listening to others, being open to new
perspectives, and trying to see things from the other person’s point of view.
Additionally, creating a comfortable and conducive environment for
communication can help to promote more productive conversations.

MODULE 03

BASIC LISTENING SKILLS

Introduction, Self Awareness, Active Listening, Becoming an active

Listener, Listening in difficult situation.

Introduction: A person, who is able to listen and understand, is capable

of accurately of understanding and interpreting communication.
Listening is the foundation of effective communication.

If you are incapable of listening effectively, you will often

misunderstand a message. Listening effectively is crucial to developing
successful relationships. During listening, it is important the listener
understands and responds

The ability to listen contributes to our feelings of well-being and

improves our relationships to a great extent. A person who has learned
to listen deeply will also become a catalyst for change.

Despite this, listening one of the most challenging skills to learn. It is

difficult skills to Master.

SELF – AWARENESS

Healthy communication is possible when one has self-awareness and can

listen without making assumptions or judgments. We must learn how to
listen deeply to ourselves before we can listen deeply to others. We are
 more likely to understand the perspectives of others when we have a sense
of our own self-awareness. A deep listening practice can be transformative,
but transformation begins with self-awareness, in other words, with
capacity to listen our inner voices.

Understanding one’s own personality, thoughts, feelings, and eventual

behavior are the key to self-awareness. Understanding, how you impact
other people allows you to better understand how they perceive you and
how you respond to them in a way that ensures their voice is included in
the conversations.

Active Listening

7.