Implementation Specialist

Configure an Agent Assistant Product that Helps Agents by Automating Common

Workflows.
Partner with Customer Solutions Team to Understand Requirements, Workflows and
Automations to Meet the clients needs.
Support Client/Solutions Through Validation, Testing and Go Live Stages.
Provide Tier 3 Advanced Configuration Support.
Configure Analytics to Record the Logs and Actions of Agents Assistant Product.

SIDD isan AI assistant that empowers you to be a customer service hero. SIDD
integrates with your work tools to:

proactively offer solutions,

automate repetitive tasks,
improve accuracy,
guide workflow,
decrease handle time,
and increase customer satisfaction.

CLICKUP is a cloud-based collaboration and project management tool suitable for

businesses of all sizes and industries.
Features include communication and collaboration tools, task assignments and
statuses, alerts and a task toolbar.

What ClickUp is used for?

ClickUp is a revolutionary task management tool that helps you get work done more
efficiently.
With ClickUp, you can easily create tasks, assign them to team members, and track
your progress.
ClickUp also offers various features that make task management more efficient, such
as subtasks, due dates, and comments.

AutoNation

What is the difference between customer experience and customer satisfaction?

One answer to this question is to recognize that customer satisfaction is captured
as a point in time measure
that relates to a range of time over which a product or service was procured
while customer experience is a real time measure relating
to the most recent touch point of a customer with your product or service.