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[HMID DMS User Manual]

50 Year Celebration Indonesia - Korea

2022.11.08
System Management
AfterSales Service Management

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
50 Years Celebration Indonesia Korea
Background Flow Process
Berkenaan dengan perayaan 50 tahun Persahabatan Indonesi
a-Korea, HMID mengadakan Sales dan Aftersales Dealer Progr Dealer
am pada periode bulan November – Desember 2023. progra
m ini bertujuan untuk melakukan retensi service dengan men
gundang passive customer dan meningkatkan showroom traff Start Detail
ic dengan mendatangkan prospect customer unit baru.

Request Accepted
Target Customer
- Pemilik Hyundai dengan usia kendaraan 3-5 tahun (baik act Pilih Service Package :
ive maupun passive customer) • 50YJ – 50 Years Celebration Indon
- Pemilik mobil brand lain yang berpotensi upgrade ke Hyun Reservation Created
esia Korea (Area Jabodebatabek)
dai  Gratis Uji Emisi
- Hot prospect dealer DMS  Gratis Cuci Kendaraan
 Gratis General Check-Up
Repair Preparation • 50YNJ - 50 Years Celebration Indo
nesia Korea (Area Non Jabodebata
Service Activity bek)
 Gratis Pembersihan AC
 Gratis Cuci Kendaraan
 Gratis General Check-Up

Ganti Oli & Suku Cadang

Repair Quote
• Diskon oli mesin 50%
• Diskon suku cadang 20%

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Detail In Menu of Repair Preparation
Repair Preparation
03 01
Pilih Service Package dengan kode :
• 50YJ – 50 Years Celebration Indone
sia Korea (Area Jabodebatabek)
atau
• 50YNJ - 50 Years Celebration Indon
esia Korea (Area Non Jabodebatab
ek)

01
02
02 Click Save

50YJCW Gratis Cuci Kendaraan

03
50YJGC Gratis General Check-Up
50YJUE Gratis Uji Emisi Pilih New Repair Quote

Note : Dalam satu number repair hanya bisa memilih 1 service package

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Detail In Menu of Repair Quote
Repair Quote (50YJ - 50 Years Celebration Indonesia Korea (Area Jabodetabek))

0.2 0 0 Claimable Special Event

50YJCW Gratis Cuci Kendaraan

50YJGC 0 0 Claimable Special Event

Gratis General Check-Up 0.2

50YJUE Gratis Uji Emisi 0.2 0 0 Claimable Special Event

4 763,640 381,820

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Result in Invoice Document

IV-20231109-00005094

Claimable

Gratis Cuci Kendaraan 0 0

Gratis General Check-Up 0 0
Gratis Uji Emisi 0 0
0

1 05200CG1C0 GASOLINE & DIESEL ENGINE OIL 0W-20 (1L) 190,910 4 763,640 50 381,820 381,820
2 263304A001 FILTER ASSY-ENGINE OIL 132,274 1 132,274 20 26,455 0
105,819
487,639

0 0 0
487,639 53,641 541,280

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
 ●

[HMID DMS User Manual]

50 Year Celebration Indonesia – Korea

Non Hyundai Brand

2022.11.08
System Management
AfterSales Service Management

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Kendaraan | Other Brand

1
1 Klik Customer Information

2 Klik Vehicle

2
3 Klik New

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Kendaraan | Other Brand

4 Pilih Used Car

5 Klik Next

5 Isi Data Kendaraan :

1. Nomor Polisi Kendaraan
6 2. VIN
3. Odometer

Note :
Vehicle Name di isi dengan Plat Nomor Kendaraan

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Kendaraan | Other Brand

7
7 Ketik di Product  Other

Pada Notes isi Merk Mobil

8 dan modelnya (missal :
TOYOTA –INOVA)

9 Klik Save

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Account Customer | Other Brand

1
1 Klik Customer Information

2 Klik Account

2
3 Klik New

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Account Customer | Other Brand

4 Klik Person Account

4
5 Klik Save

6
6 Isi Biodata Customer

Isi Nomor Telepon

7
Customer

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Registrasi Account Customer | Other Brand

8 Klik Save

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Menghubungkan Account Vehicle & Customer | Other Brand
1

1 Klik Related

2 Klik New (Vehicle User)

3 Pilih User

2
4 Klik Next

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Menghubungkan Account Vehicle & Customer | Other Brand
Isi Nama Customer
5 Pilih Account Customer
5 yang sudah didaftarkan
sebelumnya

Pilih Relation to Vehicle dan

6 Relation to Representative
Owner

7 Klik Save
6

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Menghubungkan Account Vehicle & Customer | Other Brand

Tampilan setelah Account dan

Vehicle terkoneksi.

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
Repair Quote | Other Brand

Setelah Account kendaraan dan customer terbentuk di DMS, lanjutkan proses pembuatan Repair seperti biasa
sampai dengan proses Repair Quote dan ikuti petunjuk dibawah ini untuk mobil merk lain. Untuk Vehicle merk lain,
1
Klik New Sublet

Isi Labor Description :

Untuk Dealer JABODETABEK
 50YJABO
2
Untuk Dealer Non
JABODETABEK
 50YNonJABO

3 Isi Hours  1

1 4 Isi List Cost  1000

2 3 4
Pilih Issue Type 
5 Claimable
5
Pilih Claim Type 
Special Event

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.
 ●

Thank you for your attention

50 Year Celebration Indonesia - Korea

2022.11.08
System Management
AfterSales Service Management

After Sales Service / Ari Mulyana / Nov 16, 2023 12:20/This document is not allowed to copy or distribute illegally as a information property of HMMI. If you violate this rule, you can be punished by policy of HMMI and related local law.