MATERIALS MANAGEMENT Rev. No.

: 01
Rev. Date: 20-Jan-2019
RESPONSIBILITIES MATRIX Reference No.: M1-02-05

MRO
Storeroom Storeroom Reliability
Activity Procurement Maintenance Materials
Supervisor Attendant Engineer
Focus Team
Maintain operational inventory accuracy at 98+
A R I
percent.
Process all MRO materials-related transactions in a
A R C C C/I
timely and accurate fashion.
Ensure that on-hand inventory remains in usable
condition and is within its expiration date by (a)
using proper storage equipment to protect materials A R I
and (b) rotating stock so that the oldest is used first
(FIFO).
Optimize storeroom for maximum efficiency by (a)
arranging storage equipment, (b) properly locating
A R I
ID labels, and (c) arranging materials by Activity /
Space Index.
Ensure that all usable MRO materials are (a) stored
in their secured, assigned storage location and (b) A R I
recorded accurately in inventory records.
Maintain 100% service level for parts that are on
hand. (Note: Users must give sufficient advance
notice based on established planning protocol. A R I
Materials Management is not responsible for service
level of parts not yet delivered by suppliers.)
Properly train and supervise Storeroom Attendants. A, R I
Assign storeroom work schedules to ensure
requested parts are delivered on time for each A, R I
Maintenance shift.
Deliver appropriate quantity and quality of
requested parts to Users at the correct location (a
A R I
predetermined delivery zone) and time (by
beginning of User’s shift, if possible).
Properly handle, record, and control non-stock
materials received, maintaining them in a secure A R I I
area organized by work order number.
Perform cycle counts according to predetermined
schedule and policy. Count each item at least once
per year, count items with high usage value more
frequently (e.g., by ABC Classification), investigate A R I
and resolve discrepancies on a timely basis, and
maintain accurate records of cycle count
discrepancies.

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 MATERIALS MANAGEMENT Rev. No.: 01
Rev. Date: 20-Jan-2019
RESPONSIBILITIES MATRIX Reference No.: M1-02-05

MRO
Storeroom Storeroom Reliability
Activity Procurement Maintenance Materials
Supervisor Attendant Engineer
Focus Team
Secure storeroom and strictly control access using
any necessary security equipment. (Note: Storeroom
A R I
personnel have authority to deny access to anyone
except Site Manager and Auditors.)
Maintain warranty records and provide information
A R I I I
to Maintenance and Procurement.
Maintain repairable part records. A R I I I
Create purchase requisitions for items not set for
automatic reorder, such as free-issue goods, and
repair or replacement requisitions for repairable A R I
parts. Leverage electronic requisitioning to minimize
manually created requisitions.
Replenish free-issue bins in maintenance shops
A R I
(unless supplier-managed).
Ensure replenishment timing and quantity accord
A, R I
with established MIN / MAX inventory levels.
Convert purchase requisitions into purchase orders
and communicate to suppliers in a timely and A, R I
accurate fashion.
For items with national contracts, always buy on
A, R I
contract (i.e., avoid “maverick” purchases).
For items not on national contracts, negotiate best
A, R I
terms (price, lead time, transportation, etc.).
Expedite delivery, but only when necessary. I A, R I I
Maintain up-to-date Supplier Master, in accordance
with established policy, by (a) requesting setup and
obtaining Accounting approval for new suppliers, (b) A, R I
deleting terminated suppliers, and (c) updating
supplier records.
Manage supplier performance by (a) monitoring
supplier compliance with PO terms and (b) A, R I
monitoring / reducing Supplier Lead Time.
Manage carrier performance (where separate from
supplier performance) by (a) monitoring carrier
A, R I
compliance with contract terms and (b) monitoring /
reducing Carrier Lead Time.
Determine parts covered under Warranty
I I A, R I C I
Administration Program.
Establish Repairable Parts Authorizations. I I A, R I C I
Maintain complete, accurate, and up-to-date BOM. I A, R I

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 MATERIALS MANAGEMENT Rev. No.: 01
Rev. Date: 20-Jan-2019
RESPONSIBILITIES MATRIX Reference No.: M1-02-05

MRO
Storeroom Storeroom Reliability
Activity Procurement Maintenance Materials
Supervisor Attendant Engineer
Focus Team
Maintain up-to-date part Criticality Codes
(preferably in terms of expected shortage cost per I A, R C I
day).
Provide advance notice of equipment retirement or
I A, R I
deactivation.
Provide sufficient advance notice of shutdowns to
Materials Management and Procurement so they I A, R I
can manage any increased workloads effectively.
Plan material requirements for all planned work
A, R
orders.
Plan non-emergency work orders sufficiently far in
advance of Replenishment Lead Time. (This allows A, R
the storeroom to carry less inventory).
Reserve planned parts in EAM system. A, R
Create pick tickets for all work orders that require
parts. (For planned and scheduled jobs, this involves
generating pick tickets that print in the storeroom
the afternoon or evening before jobs are scheduled A, R
to begin. For unplanned jobs, Maintenance
Supervisors must complete parts reservations to
support the creation of a pick ticket.)
For all jobs placed on Daily Work Schedule, indicate
when and where parts should be delivered,
providing at least 12 hours advance notice to the A, R
storeroom. (Note: Delivery zone is printed on pick
ticket automatically.)
Return any unused parts to pickup zones as soon as
job is complete, following established procedures.
Include Materials Return Tag indicating work order I I A, R
number, part number, quantity returned, reason for
return, etc.
Handle repairable parts removed from equipment in
I A, R
accordance with established procedure.
Handle parts covered under Warranty
Administration Program in accordance with C A, R
established procedure.
Meet at least monthly to discuss and resolve cross-
C C C C A, R
functional issues related to MRO materials.
Review actual results against key performance
C C C C A, R
indicators (KPIs) and identify needed improvements.
Provide feedback and support to other team
C C C C A, R
members.

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 MATERIALS MANAGEMENT Rev. No.: 01
Rev. Date: 20-Jan-2019
RESPONSIBILITIES MATRIX Reference No.: M1-02-05

MRO
Storeroom Storeroom Reliability
Activity Procurement Maintenance Materials
Supervisor Attendant Engineer
Focus Team
Review additions, deletions, and changes to
C C C C A, R
Materials Catalog to ensure compliance with policy.
Determine which items are handled as free-issue
C C C C A, R
goods.
Review and approve suggested changes to MIN /
C C C C A, R
MAX inventory levels.
Coordinate continuous improvement efforts for
C C C C A, R
MRO materials.
R = Responsible A = Accountable C = Consulted I = Informed

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