The quality policy outlines a commitment to total customer satisfaction through priority services, quality products delivered on time, and compliance with regulatory requirements while continually improving the quality management system. The quality objectives section then lists specific targets for various departments regarding minimizing issues like non-conformance reports, customer complaints, delays in project completion, re-inspections, and defects.
The quality policy outlines a commitment to total customer satisfaction through priority services, quality products delivered on time, and compliance with regulatory requirements while continually improving the quality management system. The quality objectives section then lists specific targets for various departments regarding minimizing issues like non-conformance reports, customer complaints, delays in project completion, re-inspections, and defects.
The quality policy outlines a commitment to total customer satisfaction through priority services, quality products delivered on time, and compliance with regulatory requirements while continually improving the quality management system. The quality objectives section then lists specific targets for various departments regarding minimizing issues like non-conformance reports, customer complaints, delays in project completion, re-inspections, and defects.
We are committed to achieve total customer satisfaction
through providing priority services and quality products KIMHENG on time. We shall comply with applicable regulatory requirements and to continually improve the effectiveness of our quality management system. QUALITY OBJECTIVES Procurement (Applicable to KHSE / KHMO / KHT) To minimize NCR on Products received. Not more than 10 NCR per month. Commercial (Applicable to KHSE / KHMO) To respond to written customer’s complaint / enquiry. Minimize customer complaint to not more than 1 case per month. Project Management (Applicable to KHSE / KHMO) To ensure on time delivery for all projects. To achieve at least 80% on time completion of projects. QA/QC (Applicable to KHSE) To minimize re-inspection occurrences. To reduce the number of defects detected during joint inspection < 10. Production (Applicable to KHSE) To achieve zero defects on products. To rectify defects within seven working days. AHT BRIDGEWATER 168 This Employee Pass in the property of KIM HENG OFFSHORE & MARINE HOLDINGS LTD and shall be Name : IRWAN KAHARUDDIN returned on demand. This Employee Pass is not transferable. Rank : AB If found, please return to Admin Office at: No. 4 Penjuru Lane, Singapore 609185 Passport: C 6583211 Tel: 6777 9990 / 6773 9610 EmpNo : BW