Professional Documents
Culture Documents
How To Craft Content Outlines
How To Craft Content Outlines
- Justify Failures
- Removing the responsibility from the prospect is a powerful way to cause rapport.
People make mistakes, but they don’t need to be ridiculed. They make mistakes
often because they just don’t have the right information.
- If you tried to do {insert}, but it didn’t work, it’s not your fault it’s because {insert
reason}
- If you tried {insert}, but {insert what happened}, it’s not your fault it could be
because {insert reason}.
- Allay Fears
- Allaying fears will cause a deep sense of rapport. It’s almost like a parental
comfort.
- If you are worried about {insert}, don’t be.
- If you are thinking {insert}, don’t worry.
- Confirm Suspicions
- If you can confirm a suspicion, you will cause a deep sense of rapport.
- If you suspected that {insert suspicion}, you were right.
- Throw Rocks At Enemies
- If you have a common enemy with the prospect, then you will cause fall into
immediate rapport.
- If you hate {VC}, us too.
- If you are tired of all the {insert}, us too.
- If you are fed up with {insert}, same here.
Introduce Credibility
- Without credibility, the audience will not believe what you are saying.
- You can “borrow credibility” by referencing credible sources.
- You can establish your own credibility by citing your own achievements and track record.
- You can establish credibility by referencing social proof.
- Try to be as data driven as possible. If you are citing something, make sure it is cited
properly. If you are referencing your own research, make sure the data is available to the
audience.
- Spend time doing research and coming up with your evidence. This can take you a few
hours to a few days. If you are conducting your own study, it could take you a few
months to gather the data. Hopefully you already have the data somewhere.
- You can add multiple instances of evidence to cement your point.
Summary
The summary is used to sum up the points and pull everything together for the audience.
It’s at this point that the audience thinks to themselves, “Hey, this was actually really useful.
Thanks!”
Remind the audience of the point of this information - to help them get to the goal.
Transition
- You just delivered a ton of value to the audience and it is not that you have the trust. A
real sales letter will direct the audience to a specific action. This is known as the “selling”
portion of the piece of content.
- If you do not have a product or case studies at this point, you can simply just direct the
audience to book a call with you or to open your next email.
- Some content piece will not have the “selling portion” on the backend. The “selling can
be done on a sales page or something similar, however, we recommend getting versed
in this because at least a few pieces of content will have this attached.
Benefits
- Now that you have introduced the proof that your solution works, we need to introduce
the benefits - reasons why they should buy.
- What are the reasons why they should by? What will happen? What are the outcomes?
What can they avoid?
- Map out the benefits in the outline. These should have been collected in the
Foundational Doc.
Features
- The prospect is sold on the benefits and wants to know exactly how you deliver the
transformation.
- The feature section will introduce each part of the offer that is relevant to solve this
problem addressed in the article.
- You can use the feature copy template:
- You can use “Feature” to get {result}. Instead of the {doing it the old way or a bad
way}, you can now {do it the easy way}. Do you see how {easy/simple, better,
cheaper} it is?
- Repeat this for each feature
- Don’t go too long. Only speak to the features that are relevant to the prospect.
Offer
- The offer can be a book a demo CTA or a product or free trial.
- Just explain exactly what is included and what to expect. This is called the “Stack”. You
want to stack all features as much as you can.
- If you are making a sale, then give the price at this point.
Call to Action
- Give the call to action. It can be a quiz or a trial or a book a call or a purchase to an
order form.
Bonus
- Include a bonus to drive urgency. This can be an extra support, extra templates, extra
storage. Something a little extra.
- Types Of Bonuses:
- Extra Features
- Extra Support
- Extra Product
Warning
- The warning is used to inject scarcity. The scarcity and urgency together will help move
the decision-making/buying along.
- Examples of warnings:
- Limited time
- Limited spots
- Limited quantity
- Limited bonuses
Q and A
- This is where most of the selling is done.
- It’s important that you work through this Q and A section and be as exhaustive as
possible. The buyers will appreciate it.
- These q and a questions would have been collected in the Foundational Doc. Simply spit
them out here.