Lucie Blais

Lucieeblaiss@gmail.com
706-366-7635

To whom it may concern,

I am writing to express my interest in the position within your organization. With a strong background in
customer service and a genuine passion for delivering exceptional experiences, I am confident that my
skills and qualifications make me an ideal candidate for this role.

As stated in my attached resume, I am currently pursuing a Bachelor of Arts in Communications at

Columbus State University, with a focus on Integrated Media. This academic background has equipped
me with valuable communication and problem-solving skills, which I have applied and further honed
during my previous work experiences.

In my current role as a Customer Service Representative at Publix, I have consistently demonstrated a

commitment to providing outstanding service. I have successfully resolved customer inquiries, managed
financial transactions, and supervised the customer service desk. My ability to remain calm under
pressure, effectively communicate with customers, and find prompt solutions has greatly contributed to
customer satisfaction and loyalty.

Furthermore, my experience as a Guest Advocate at Target allowed me to further enhance my customer

service skills. I efficiently assisted customers with inquiries, returns, and managed in-store and curbside
pickup orders. Through my problem-solving abilities and attention to detail, I consistently ensured a
positive shopping experience for customers.

In addition to my work experience, I have also volunteered with organizations such as House of Heroes
and Ronald McDonald House. These experiences have reinforced my strong work ethic, organizational
skills, and ability to work effectively in a team environment.

I am confident that my passion for delivering exceptional customer service, combined with my
communication skills and leadership abilities, would make me a valuable asset to your team. I am highly
adaptable, detail-oriented, and proficient in Microsoft Office Suite and various social media platforms.

Thank you for considering my application. I am excited about the opportunity to contribute to your
organization's continued success and would welcome the chance to discuss how my skills align with your
organization's goals and values. I have attached my resume for your review, and I am available at your
convenience for an interview.

Thank you for your time and consideration.

Sincerely,

Lucie Blais