Professional Documents
Culture Documents
• Presented by Timothy K. Reeve of RLF for WSIA 2019 Annual Conference in Tacoma, WA
Ph: 206.818.2900 – email: tim@reevelawfirm.com – www.reevelawfirm.com
DECEPTION DETECTION
And What To Do About It
Photo by Deror_avi / CC BY-SA 4.0
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History
• The Broad Strokes: We used to use the judgment of the
gods, then people got boiled, then polygraphs,
microexpressionism theory, then brain fingerprinting,
then facial mapping, now a combination of facial mapping,
polygraphs, fMRI, EEG and PET.
Definitions
• There is a glossary of terms in the back of your packet. I encourage you to reference it if
needed.
• But there are two terms I want you to be aware of as we move forward. These two critical
terms frame our discussion.
• A person is guilty of Perjury in the first Degree if in any official proceeding , he or she makes a
materially false statement which he or she knows to be false under oath. The commission of
perjury during a proceeding before the Board of Industrial Insurance Appeals is a criminal
felony. RCW 9A.72.020.
• It is a Class B felony.
• A Class B felony carries a penalty of up to 10 years in prison and/or a fine up to $20,000. RCW
9A.20.021.
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• False Swearing is a false statement under oath which the person knows to be false. RCW
9A.72.040. The difference between perjury and false swearing is that perjury involves a
Materially false statement whereas false swearing involves just a false statement.
• A statement is material if it “could have affected the course or outcome of the proceeding.”
RCW 9A.72.010(1).
• False Swearing is a Gross Misdemeanor rather than a felony. A Gross Misdemeanor is
punishable by confinement in a county jail up to 364 days and/or a fine up to $5,000. RCW
9A.20.021
• We will be using the terms deception and lying interchangeably today. However, a person can
tell a lie and not be attempting deceit and not have committed perjury.
• Furthermore, a person can be knowingly deceitful and not show any signs of deceit.
• ‘Theory of Mind’ and the origin of deceit.
• For this speech lying and deception are: the intentional concealment, distortion, or
fabrication of information for the purpose of gaining an advantage or leading another into an
erroneous conclusion.
The Oath
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• The first two, lie of commission and lie of omission, are pretty simple to
understand.
• The last, the lie of influence is a bit more difficult to tease out from the truth.
– Lie of influence can be told alongside the truth, or is in fact, the truth itself.
– “I did not have sexual relations with that woman, Miss Lewinsky”
• Clinton was technically telling the truth under the notion that ‘sexual relations’ is defined as
sexual intercourse. However, he was still charged with perjury and was held in contempt of
court. He committed a lie of influence. He had his law license suspended in Arkansas and then
was disbarred.
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• Identifying true deception is not easy. Although some people lie easily and it comes naturally
to them naturally, the number of calculations they are making is daunting.
• These techniques to detect deception take practice; sometimes years or even a lifetime of
practice.
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• Bias can be defined as the judgments or perceptions regarding an individual that are based
upon societal evidence rather than personal individual evidence.
• The idea of Bias can be split into two forms. One is damaging, one is necessary.
• Impermissible Bias
VS
• Initial Impression
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Bias
Constructive
Against
Destructive Uses of
Uses of Negative
Negative Biases
Biases
Bias in favor
Constructive Uses Destructive Uses of
of Positive Biases Positive Biases
Constructive Destructive
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Impermissible Bias
• Most Bias, even impermissible bias, is not a conscious choice. These are not decisions made
because somebody is “out to get” somebody, but rather because we are all biased. The more
you think you are immune to it, the greater the likelihood that our own biases will be invisible
or unconscious to us and thus undetectable to us.
• These all fall under the Destructive Biases both positive and negative.
• Impermissible Bias sabotages rational and logical thought.
• Examples: Gender, Race, Sexual Orientation, National Origin, Tattoos, Age, Use of a Cane,
Hair Color
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Initial Impression
• Now that you performed a gut check and identified your impermissible biases, check your
other feelings or reaction to the individual and evaluate whether they help or hinder your
evaluation.
• A number of studies show that your initial instincts are more acute and likely correct.
• The issue is division:
– Divide your Impermissible Bias from your Initial Impressions.
• Examples: Age, Gender, Tattoo, Use of a Cane, Clothing, Agitation, Nervousness, Hair Color
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An on going calculation
• The calculation between Impermissible Bias and Initial Impressions is an ongoing calculation.
• You must do the calculation each time you are presented with a new fact or new piece of
information regarding the subject of inquiry and adjust your response accordingly.
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• A person’s perceived reality changes constantly. You must perform a 4-dimensional analysis of
each witness’s story of events.
• Touch on all 6 senses (yes 6)
• The 5 that we can quantify and have clear indication of their cause: seeing, hearing, smelling,
tasting, and sensing (touch).
• The 6th is the imperceptible unconscious mind aspect – We are exposed to roughly eleven
million sensory triggers at any one time; we can only take in 40 to 50 of them and consciously
we are only registering roughly 7 of them. Thus we are consciously registering only 14% -
17.5% of what are mind is taking in.
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Imperceptible Unconscious
Mind
• In interviews with witnesses, you need to develop questions to gather this 6th sense
impression. It can be the difference between someone’s story that ‘checks out’ and one that
you need to look into further.
• Questions like: “Did anything feel off to you that day?” “When Joe told you he had fallen, what
was your impression of him?” “Do you remember noticing anything weird about the ladder
before you climbed on it?”
• This is a Balancing Act
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The 4 Dimensions
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• Now that you have established your own impermissible Bias and registered your initial
impressions, begin to focus your lens on the subject of inquiry.
• At the same time focus the witness’s lens.
• Paint this analogy into your mind. Everybody everywhere is looking through a lens. That lens
is created by everything a person has seen, done, or learned in their past. In order to properly
evaluate a person’s truthfulness, you need to be conscious and perceptive of that lens. Both
your lens and their lens. Only then can you establish the baseline for the storyteller.
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• In order to properly detect deception, you are looking for the variances in a person’s normal
non-deceptive behavior.
• These variances can be verbal, physical, and written.
• In order to find these variances and detect the deception you need establish a baseline to
work from.
• This is where you bring everything you have learned about the claimant and yourself into a
cohesive picture of the person’s ‘normal’ behavior.
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• Move your baseline when new facts are presented or an additional bias v. impression needs to
be calculated.
• Make sure to incorporate knowledge of your claimant’s medical conditions such as:
– Medications: psychiatric medications, opiates, muscle relaxers, heart issues
– Injuries
– Pain
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• Now that you have established the person’s baseline, you need to figure out what to look for.
• In every situation there are facts that are so basic that they are irrefutable.
• When trying to figure out if the claimant is telling the truth, compare all of the witnesses’
statements to find common facts that are most likely to be accurate.
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Irrefutable Facts
• These are the facts that you will use for your test questions to discern a person’s truthful
behavior
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Common Facts
• Facts that are common across multiple witnesses or multiple versions of a story.
• Examples:
– 4 out of 4 witnesses agree that the person who fell was the claimant.
– 3 out of 4 witnesses agree they saw the person’s leg go sideways to the right.
– 2 out of 4 witnesses agree they heard the person yell for help.
– The lower the number of agreeing witnesses = the less common the fact.
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• Inconsistency is your best tool for detecting deception in writing. The lie being committed
could fall under any of the three categories.
– Commission lie: “I fell off the 4th rung of the ladder” (didn’t actually fall)
– Omission lie: “I fell off the 4th rung of the ladder” (slipped off the ladder but also was in a motorcycle
accident day before)
– Influence lie: “I fell off the 4th rung of the ladder” (it was actually the 1st rung)
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• When you can speak with the claimant or witness but cannot see them.
• Each question you ask a person is a trigger. That trigger creates a psychological stimuli.
• That stimuli creates a response.
• That response is either truthful or deceptive. The temporal proximity of the response to the
stimuli is critical.
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• In 5 seconds, the average human has spoken roughly 10.5 – 12.5 words and thought about
roughly 105 – 125 words.
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Clusters
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Failure to Answer
• Failure to answer does not automatically mean a person is lying. Look for clusters.
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Denial Problems
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Reluctance or Refusal to
Answer
• Balance it. There are legitimate reasons for this indicator that are not deceptive.
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• Be careful of hard of hearing individuals, low IQ, and drug interactions. Mind your Baseline.
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Nonanswer Statements
• Psychologically the same as Repeating the questions meant to buy the person time.
• Examples: “That’s a good question.” “I’m glad you asked that.” “I knew you were going to ask
me that.” “That’s a legitimate concern.”
• Also helps direct further inquiry. The answer can tell you what they believed was important.
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Inconsistent Statements
• Keeping the story straight. The most difficult part of a long lasting lie is keeping the story
straight over time.
• The truth is easier to keep straight than a lie because the truth stands on its own.
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• When the person begins to attack the questioner instead of answering the question.
• Usually takes the form of attacking credibility and/or competency.
• Examples:
– “How long have you been doing this job?”
– “Do you know anything about our organization?”
– “Do you know anything that is going on at that employer?”
– “Why are you wasting my time with this stuff?”
– “Why don’t you trust me?”
– “Are you trying to trick me?”
• Balance with the fact that sometimes people are just jerks. Mind your Baseline. Mind the cluster.
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Inappropriate questions
• A cousin of the idea that asking a question in response to a question is deceptive; however,
that doesn’t necessarily indicate deceit.
• An Inappropriate question which indicates deception is when a person answers a question
with a question that is unrelated to the original question.
• Example: When asked, “Why would the stolen laptop have your fingerprints on it?” the
individual responds “How much did the laptop cost?”
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Inapproriate Level of
Politeness
• You are listening for a sudden change of politeness. The sudden use of “sir” or “ma’am”.
• Also keep an eye out for sudden injected compliments. “Your tie looks nice.”
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Inapproriate Level of
Concern
• Be carful of overly nervous witnesses who are just simply feeling awkward. Even in that
situation, such a response as above would signal you to go deeper.
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Process or Procedural
Complaints
• A cousin of the going on attack mode deceptive indicator. This one focuses on the actual
complaints. Similar to a delaying tactic
• Example: “How long is this going to take?” “I have important things to get to, let’s wrap this
up.”
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Failure to Understand a
Simple Question
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Referral Statements
• Each time a deception is created and told the person hearing it gets closer to believing it.
Essentially, if someone repeats a deception enough, it will be believed.
• Thus it is important to review and know the first original telling of the story to see if it is
different in any way.
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Invoking Religion
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Selective Memory
• Really difficult to figure out. Mind your clusters. This is not a deceptive indicator by itself.
• Easy to recognize “I don’t remember”
• It can be entirely truthful or can also be a selective memory alteration showing a deceptive
indicator.
• Context is most important.
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Qualifiers
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Convincing Statements
• The lies of influence. Attempting to create a halo effect or skew the answer so an erroneous
conclusion is drawn.
• These are the most difficult to catch because they are nestled in the truth. Thus, they are the
most powerful.
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Convincing Statements
Cont.
• Examples:
– I have a great reputation
– I’m an honest person.
– My word is my bond
– I always try to do the right thing
– I would never jeopardize my job by doing something like that
– I have worked here for over twenty years.
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• Present the evidence of deceit, to the attending physician. (or any other involved physician)
• Use the evidence of inconsistency and/or deceit in settlement negotiations.
• Hire additional experts if needed
• Question whether further action should be taken (is this a willful misrepresentation situation)
• Take discovery deposition to obtain answer under oath, e.g. two prior contradicting
statements. Which one does he adopt under Oath?
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• Get the questions that you will be asking ready and in the correct order.
• Memorize the content but not the language of your questions.
• Prepare any impeachment materials and exhibits that will be needed.
• Prepare for the unexpected.
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L-Squared mode
• This is not an easy concept to grasp and takes a lot of practice, but can be mastered with
simple practice.
• Our minds default to 1 of 2 phases -> Auditory or visual predominance.
• Either what we are listening to is taking control of our perceived reality, OR
• What we are seeing is taking control of our perceived reality
• Ever turn down the music when you are driving to figure out which exit to take?
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L-Squared mode
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• We talked about verbal deception detection, that is what you are listening for, but visual
detection focuses on what to look for when a person answers.
• Remember this still falls under our 5-second rule. Timing is critical between the psychological
stimuli of the question and the response.
• Remember to mind your baseline and don’t forget about clusters of deceptive indicators.
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• A pause between the time the question was asked and the time the answer begins.
• This is contextual in two ways:
– Whether a person needs to think about the answer before responding (i.e. attempting to recall an
unimportant previous date), is contextual to the question being asked
– All conversation falls into a specific and natural cadence. Find what the natural cadence of the
questioning is and the deviations from this cadence may indicate a deceptive behavior.
• A pause or delay is more likely an area that needs more attention in questioning, rather than
an outright deceptive indicator. Mind your clusters.
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Verbal/nonverbal
disconnect
• Our brains align our body’s movements with our verbal actions.
• When the two do not connect, it is a indicator of deception.
• Examples: nodding while saying “no” or moving the head side to side while saying ‘yes’
• Only effective and useful in a narrative answer instead of a direct single word answer.
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• Deceptive people will often hide their mouth or eyes when being untruthful. It’s a natural
tendency to cover up the lie by moving your hand in front of your mouth as well as closing
your eyes to hide yourself from the reaction your lies have on others.
• The combo of both is an itch to the nose.
• Be careful not to mistake an itch for a deceptive indicator or a blink for a deceptive indicator.
• Also be careful of reflection based eye closing. When somebody is trying to recall something
with difficulty there is a natural tendency to close your eyes to decrease the stimuli you are
encountering in order to properly recall the incident in question.
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Throat Clearing or
Swallowing
• Sometimes throat clearing and swallowing is just physically necessary; other times it is a
deceptive indicator.
• The difference is the degree to which a person clears their throat or swallows. You are looking
for a sudden choking type sensation or Adam’s apple movement. Timing also matters, if a
person swallows before the answer it can be an indicator, after the answer it is less likely.
• Physiologically the question may have caused a spike in anxiety and that spike can cause
discomfort and dryness in the mouth and throat necessitating swallowing or throat clearing.
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Hand-to-face Activity
• Be on the look out for anything a person does with their face in response to your question.
• This is simple high-school science.
• Question triggers anxiety creates fight-or-flight response blood leaves face, ears, and
other extremities to flood vital organs and major muscle groups with oxygen capillaries in
areas where blood has left become irritated and create sensation of cold or itchiness
person pulls on their ear.
• Examples: biting or licking lips, pulling on lips, ears, etc.
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Anchor-Point Movement
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Grooming Gestures
• Simple enough to see and another way to dissipate the anxiety originating from the deceptive
behavior.
• Examples: adjusting tie, adjusting shirt cuffs or glasses, move strands of hair behind ear,
straighten pants or skirts, picking at fingernails.
• Tidying up your immediate surroundings is another grooming gesture.
• All grooming gestures are counted as a single deceptive indicator for purpose of clusters.
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Microexpressions
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Microexpressions
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Microexpressions
• Don’t feel discouraged. Microexpressions tend to last for less that 1/5 of a second and are
mostly picked up unconsciously.
• This is why you have ‘gut feelings’ about a person even after you have checked your bias at
the door.
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Using Microexpressions
• Compare and contrast your anticipated response with the actual response and align it with
the known facts about the situation.
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Body Language
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Body Language
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Body Language
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Body Language
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• Eye Contact
• Closed Posture
• General Nervous Tension
• Pre-emptive Responses
• Blushing or Twitching
• Clenched Hands
• Baselining alone
• Sweating
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Impeachment
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What To Do Now?
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Board’s Treatment of
Deception
• The Board recognizes that a case can turn on the issue of credibility and has addressed all
three types of lies.
• On the other hand, the Board has stated that in-person testimony is not integral to Board
proceedings and has created WACs that support this theory.
– The IAJ can be swapped out after hearing testimony and a different IAJ can write the PD&O.
– Claimant’s testimony can be taken telephonically.
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• The BIIA cannot convict a person of Perjury, it does not have jurisdiction to address crimes.
• A criminal proceeding must be brought by the prosecutor or district attorney.
• Hand the case to the prosecutor completely ready for trial. A charge of perjury must be
brought within 3 years of the perjury and 2 years for false swearing.
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Final Results
• Do not forget about the employer’s business interests. Advise and discuss with your client. Is
the employer more interested in terminating employment because of the deceptive
behavior?
• Keep in mind what a charge of perjury can do to a person. Professionally, personally, and
economically. Make sure you are right.
• Practice Practice Practice. Best places to practice are news interviews with business people
and politicians. Also review past interviews where you now know the person was lying and
test yourself. Don’t practice on your friends and family.
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• The first player flips the cards handed to them over on to the table one by one while the other
player denies that each and every card is the selected card.
• Now the second player does the same thing with the cards handed to them from the first
player.
• What card did the other player choose? i.e. which card were they lying about?
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• You just completed the same test that was used to test the efficacy of
polygraph machines when they were first introduced in the 1930s by Leonarde
Keeler at Stanford.
• Put on the super hero mask that has been provided if you guessed the right
card.
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CONGRATULATIONS
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Works cited
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THANK YOU!
• On behalf of WSIA and Reeve Law Firm I would like to thank you for attending today’s
presentation.
• A Special Thank you to Haile Williams and Betsy Reeve at Reeve Law Firm for their assistance
in the preparation of this presentation.
• Questions?
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