Professional Documents
Culture Documents
Someone has greatly said that the practical knowledge is far better
than the theoretical knowledge. In today’s rapidly changing business
environment, organizations have to respond quickly to requirements
for people. Human Resource is a need of any organization thus
recruitment and Staffing plays an important role in it. All practices of
marketing and finances can be easily emulated but the capability, the
skills and talent of a person cannot be emulated. Hence, it is important
to have a well-defined recruitment policy in place, which can be
executed effectively to get the best fits for the vacant positions.
Selecting the wrong candidate or rejecting the right candidate could
turn out to be costly mistakes for the organization. Therefore, a
recruitment practice in an organization must be effective and efficient
in attracting the best manpower.
This project is the study of recruitment and Staffing process of
VASHINAVI TATA MOTORS. VASHINAVI TATA MOTORS is a
wealth management company which deals with financial products.
Therefore, the objective of the research is to know the HR practices
used at VASHINAVI TATA MOTORS. to know the functions,
process, methods of recruitment and staffing process. To fulfil this
both primary and secondary sources have been used. In primary the
sampling has been done in secondary data from websites, and other
form of secondary sources has been collected.
It was found that at VASHINAVI TATA MOTORS the HR practices
are found to be followed in well-defined manner. The process,
methods of recruitment and staffing how their implementation is been
done is founded and for the same what else could be done to improve
the recommendations are also been stated.
1
VAISHNAVI MOTORS is an automotive manufacturing company,
headquartered in Mumbai, Maharashtra, India, and part of Tata
Group. Vaishnavi motors is a part of tata motors
The company produces passenger cars, trucks, vans, coaches, buses,
sports cars, construction equipment and military vehicles.
Formerly known as Tata Engineering and Locomotive Company
(TELCO), the company was founded in 1976 as a manufacturer of
locomotives. The company manufactured its first commercial vehicle
in 1978. Vaishnavi Motors entered the passenger vehicle market in
1988 with the launch of the cars followed by the Tata Sierra in 1991,
becoming the first Indian manufacturer to achieve the capability of
developing a competitive indigenous automobile. In 1998, Tata
launched the first fully indigenous Indian passenger car, the Indica,
and in 2008 launched the Tata Nano, the world's cheapest car. Tata
Motors acquired the South Korean truck manufacturer Daewoo
Commercial Vehicles Company in 2004 and purchased Jaguar Land
Rover from Ford in 2008.
CHAPTER-1
INTRODUCTION
The human resources are the most important assets of an organization.
The success or failure of an organization is largely dependent on the
calibre of the people working therein. Without positive and creative
contributions from people, organizations cannot progress and prosper.
In order to achieve the goals or the activities of an organization,
therefore, they need to recruit people with requisite skills,
qualifications and experience. While doing so, they have to keep the
present as well as the future requirements of the organization in mind.
2
Recruitment is distinct from Employment and Staffing. Once
the required number and kind of human resources are determined, the
management has to find the places where the required human
resources are/will be available and also find the means of attracting
them towards the organization before selecting suitable candidates for
jobs. All this process is generally known as recruitment. Some people
use the term “Recruitment” for employment. These two are not one
and the same. Recruitment is only one of the steps in the entire
employment process. Some others use the term recruitment for
staffing. These are not the same either. Technically speaking, the
function of recruitment precedes the staffing function and it includes
only finding, developing the sources of prospective employees and
attracting them to apply for jobs in an organization, whereas the
staffing is the process of recruiting employees who are eligible for
certain position in a company or organisation. Formal definition of
recruitment would give clear cut idea about the function of
recruitment.
Recruitment
3
Recruitment is a ‘linking function’-joining together those with jobs to
fill and those seeking jobs. It is a ‘joining process’ in that it tries to
bring together job seekers and employer with a view to encourage the
former to apply for a job with the latter.
Definitions:
OR
4
PURPOSES AND IMPORTANCE:
5
FACTORS AFFECTING RECRUITMENT
1) INTERNAL FACTORS
Recruiting policy
Temporary and part-time employees
Recruitment of local citizens
Company’s size
Cost of recruitment
Company’s growth and expansion.
2) EXTERNAL FACTORS
Supply and Demand factors
Unemployment Rate
Labor-market conditions
Political and legal considerations
Social factors
Economic factors
Technological factors
SOURCES OF RECRUITMENT
6
Recruitment candidates from all the other sources (like outsourcing
agencies etc.) are known as the external sources of the recruitment.
Process of Recruitment
1) Determination of vacancies
Recruitment Process
7
Present employees, permanent, temporary and
casual employees already on the pay roll of the
organization.
Retired and retrenched employees who want to
return to the company may be hired.
Dependents and relatives of deceased and disabled
employees.
External sources: - Since it is possible to fill all vacancies
through internal sources, the manpower managers must be
familiar with external sources. These sources generally include:
8
The preparation of information should be based on job analysis. It
should mention the special features required in the applicant that are
important to the job.
9
METHODS OF RECRUITMENT
INTERNAL METHODS:
10
External (direct) Methods:
11
STAFFING
The size of the labour market, the image of the company, the place of
posting, the nature of job, the compensation package and a host of
other factors influence the manner of aspirants are likely to respond to
the recruiting efforts of the company. Through the process of
recruitment, the company tries to locate prospective employees and
encourages them to apply for vacancies at various levels.
Staffing helps to find and hurry people who are qualified for job
position and will benefit the company it also improves the quality and
quantity of work done by the company or organisation because they
staffed the optimum people. Staffing refers to the process of finding
the right employee with appropriate qualification or experience and
recruiting them to fill a position, role or job. The staffing model refers
to data that measures work activities how many labours hour is
needed and how employee time is spent.
Defination:
PURPOSE:
12
The human resources team ensures new staff members can meet the
needs of the organisation have a positive transition into the company
and have the immediate necessary skills to perform the task at hand
HR eases the transition by providing orientation and in many cases a
booklet of employee expectations. The HR team also manages the
staffing aspects of an employee living the firm. In this instance the
role and purpose of staffing is offering an exit interview to understand
why the employees is living and under what conditions. such
interviews provide the HR team with pertinent trends, such as
employees routinely living to work competitors. Another ancillary
role of staffing is ensuring the organisation has enough workers to
make its labour demands to do this successfully strategic human
resources personnel part take in the forecasting process with the
management team.
the needs of the job are matched with the profile of candidates. The
most suitable person is then picked up after eliminating the unsuitable
applicants through successive stages of Staffing process. How well an
employee is matched to a job is very important because it is directly
affecting the amount and quality of employee’s work. Any
mismatched in this regard can cost an organisation a great deal of
money, time and trouble, especially, in terms of training and operating
costs.
In course of time, the employee may find the job distasteful and leave
in frustration. He may even circulate ‘hot news's and juicy bits of
negative information about the company, causing incalculable harm to
the company in the long run. Effective election, therefore, demands
constant monitoring of the ‘fit’ between people the job
Staffing Process:
Recruitment VS Staffing
14
1. The recruitment is the process of searching for
candidates and attracting potential candidate WHEREAS
Staffing is the process of employing, developing and
retaining the people in an organization.
15
CHAPTER 2
LITERATURE REVIEW
RECRUITMENT: Recruitment is a process of attracting
individuals on a timely basis in sufficient numbers and
with appropriate qualification, to apply for jobs within an
organisation. It is the process of finding and attracting
capable applicants for the employment. The process begins
when new recruits are sought and ends when their
applicants are submitted. The result is a pool of applicants
from which new employees are selected.
Staffing: Staffing process is a decision-making process.
This step consists of a number of activities. A candidate
who fails to qualify for a step is not eligible for appearing
for the subsequent step. Employee's staffing is the process
of putting a right man on the right job. It is a procedure of
matching organisational requirements with the skills and
qualification of people.
16
With this in mind. John told Jim to make sure that the staffing
level s would meet the states requirements and to be prepared
for full operation in six weeks.
The new unit was to be capable of handling three patient
occupying a bed for two days. After these two days recovery
period, the patient would be transferred to a hospital floor bed
where he or she would be cared for by the floor nurse.
The preliminary reports revealed that there were enough patients
to keep the cardic surgery unit operating seven days a week .
Furthermore, Jim was aware of the stated requirement that there
be a patient – nurse ratio of one-to-one simple mathematics
revealed that Jim would need three nurses for each eight hours
shift, totalling nine nurses, plus three more nurse to round out
the staffing needs. (Three nurse would be off on any particular
day.)
Jim realised that he had twenty –eight full time nurses currently
in the intensive care unit. Although skills were similar, in order
to work in the cardiac surgery unit, a nurse must be certified by
the state certification could be obtained by attending a two –
week workshop on cardiac surgery techniques and practices. Jim
was stumped. He could not relinquish twelve nurses from
intensive care for two weeks to be trained because that would
cause staff shortages in the unit. He proceeded to contract Judy
Sapp, the hospitals nurse recruiter, to explain the situation. Judy
stated that meeting the six –week deadline was nearly
impossible, but she would help in any way she could. She told
Jim that the average recruiting time for a specialised nurse was
ten to twelve weeks but she had some idea on how to cut that
time down. however, it could be expensive she remarked.
KEY OBSERVATIONS
17
The proposed addition of the cardiac surgery unit affected
concord general's human resource plan
As the goal to make sure that staffing levels would meet the
states requirements and to be prepared for full operation in six
weeks proved difficult to attain due to following reasons:
In order to fulfil the requirements, total twelve nurses are
required three nurses for each eight hours shift, totaling
nine nurses, plus three more nurses to round out the
staffing needs so that there is a patient nurse ratio of one to
one. Although twenty –eight full time nurses were
currently in the intensive care unit, but in order to work in
the cardiac surgery unit, they must be certified by the state
certification which could be obtained by attending a two –
week workshop on cardiac surgery technique and practices
.it is not possible to send twelve nurse from intensive care
for two weeks training as it would result in staffing
shortages.
Recruiting new staff nurse was also not possible as
average recruiting time for a specialized nurse was ten to
twelve weeks.
Human resource inventory assists in Jims and Judy's
recruiting efforts to fill the cardiac surgery unit nurse
positions
18
This staffing problem have been lessened, anticipated
Possible solution
The staffing problem could be lessened by following ways:
Proper layout should be formulated regarding installation
of a new cardiac surgery unit i.e., what changes are
required regarding the location where it is to be installed,
how many full times nurse are to be recruited, what is the
desired qualification of these nurses, what type of training
is to be provided to the nurse so that they can understand
the working of new cardiac surgery unit, etc. ..
The time duration being decided for the implementation of
cardiac surgery unit I.e., six weeks should be increased so
that proper preparation like new recruitment and training
can be done.
Budget can also be increased as according to Judy Sapp,
the ideas regarding cutting the recruitment time for new
nurses is expensive.
Lesson learned from concord general
19
CHAPTER 3
RESEARCH METHODOLOGY
Objective of the study
TYPE OF DATA
Speed based recruitment metrics like time to hire, time to
acceptance, time to start, time to approve and time per
stage.
Quality based recruitment metrics like submission to
acceptance rate, source of hire, application per job,
candidates per hire and retention rates.
Advantages of questionnaire
1 The questionnaire has a great potentiality when it is
properly used.
20
2 it is an economical way of accumulating information of
significance from international market.
3 It permits group administration and is adaptable to ant
objectives. It can cover a large group at the same time.
4 It is easy to plan, construct and administer.
5 It helps in focusing the respondent's attention on all the
significant items. As it is given in a written from,
recording of response from the respondents ensures
uniformity.
6 It places less pressure on the subject for immediate
responses. He can answer it at leisure whereas interview
and observation demand specific fixation of time and
situation.
7 The responses given by the subjects are available in their
own language and versions.
Process of Questionnaire
Identify your research aims and the goals of your
questionnaire.
Define your target respondents
Develop questions
Choose your question type
Design question sequence and overall layout
Run a pilot
Locale of study
Bulandshahr
Tool of Data Interpretation
21
themselves. Qualitative Data can be divided into two types
namely; Nominal and Ordinal Data
Nominal Data is a classification of categorical variables,
that do not provide any quantitative value.
Ordinal Data is a type of qualitative data where the
variables have natural, ordered categories and the distances
between the categories are not known.
CHAPTER-4 FINDINGS
Sources of recruitment
Internal sources
Present employees
24
The company considers the candidate from their
sources for telecom industry because .
1 Availability of most suitable candidates.
Retired employees
External sources
25
CHAPTER 5
CONCLUSION
A company's recruitment and selection process is the best way
to achieve success in the organization
Structured interviews in combination with other selection
techniques are most effective
Recruiting people with the right skills and qualities is essential
for any organization if it is to maintain and improve its
efficiency.
Careful analysis of the job to be done, and of the competencies
required to do it, is necessary if the right people are to be fitted
into the right job.
26
Target audience would have been set in advance which would
have helped the company to utilize its resources to it optimum
level. More results could have been received.
Manpower requirement for each department in the company is
identified well in advance.
Time management is very essential and it should not be ignored
at any level of the process.
The recruitment and Staffing through placement agencies as the
last resort and is utilized only when it is in need.
It should not too lengthy and time consuming.
The candidates called for interview should be allotted timings
and it should not overlap with each other
BIBLOGRAPHY
Dennis Campbell...(2021). Employees Selection as a Control System
Journal of Accounting Research, vol.50, No 50
Business studies by Sandeep Garg
Business Studies by Poonam Gandhi
https://www.smartrecruiters.. com
ANNEXURE
27
option Advertise Internet Campus Consultancie All of Tota
s ment drives s the l
above
Respon 8 3 2 8 2 20
ses
Percen 25 15 10 40 10 100
tage
Adv.
internet
campus
consultancies
all
28
Responses 20 0 20
yes
no
29
Options Internal External Both Total
Responses 2 7 11 20
Percentage 10 35 55 100
internal
external
both
Responses 18 2 20
Percentage 90 10 100
30
yes
no
excellent
good
avg.
bad
31
Ques6. Are you satisfied with the selection process?
I. Yes
II. No
yes
no
32
agree disagree
Responses 5 9 5 1 20
Percentage 20 55 15 10 100
agree
strongly agree
disagree
strongly disagree
Ques8. Identify the source from where you came to know about the
job?
I. Advertisement
II. Gate hiring
III. Consultant
IV. E-recruitment
33
advertisement
gate hiring
consultant
e-recruitment
34
serious
casual
negative
35
Sales
satisfactory
average
36