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Emily May Wood

07942637583
emwood150@gmail.com

Profile
Talented individual with desire to make customers feel welcome. Energetic personality coupled with strong work
ethic. Eager to show and learn new skills in food safety and customer service to new, rewarding opportunity.

Experience
Waitress April 2022 – present
The Nancy Inn - Burton Pidsea
• Cleared and reset tables with clean service ware to uphold restaurant standards.
• Optimised customer experience, serving each guest with sincere, positive, and enthusiastic attitude whilst
delivering a fast service.
• Processed cash and credit card payments.
• Served Ice-cream in Dolly's Ice-cream parlour.
• Answered phones politely and promptly and confirming reservations.
• Handled customer complaints, supplied solutions, and managed resolution.

Skills
• Cash and credit transactions
• Spirits, wine, and food service
• Table clearing
• Guest needs anticipation
• Highly responsible and reliable
• Front-Of-House procedures

Education
Wyke Sixth Form College - Predicted Grades for 2024
English Literature – B
Psychology – B
Music – B

Holderness Academy - 2017-2022 GCSE Grades


English Language – 6
English Literature – 6
Maths – 6
Combined Science – 65
History – 4
French – 5
Textiles – 7
Music – 7
Interests
• I am a musical individual, having earnt my Grade 6 Singing, Grade 3 Violin, Grade 2 Piano, and some
Guitar. I take part in my colleges production and orchestra and have performed with multiple performance
groups outside of college hours.
• For 2 years I attended the Humberside Police's Volunteer Police Cadet Program where I learnt key skills
and information, helping patrol at Hull Fair and the Night Challenge and earning my level 1 first aid
certification.
• Throughout my life I have attended many extracurricular activities such as gymnastics, trampolining, ice
skating, swimming, ballroom and Latin dancing and volunteering with the Humberside Police's Lifestyle
challenge winning runner up twice. These all gave me skills that I still use today.

References
• Available on request.

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