BRIANNA KENNEDY

H: 518-590-8388 | bakennedy23@gmail.com

SUMMARY
Hardworking and driven public relations student with interpersonal and communication skills.

SKILLS
• Excellent written and verbal • Media relations
communicator • Deadline-driven
• Proficiency in Word, Excel and • Exceptional writing skills
PowerPoint
• Focused and driven

EXPERIENCE
03/2015 to Current Server
Guptill's Coney Express － Latham, NY
• Greeted customers and took their orders.
• Prepared and made ice cream orders.
• Resolved complaints from customers by listening to issues and notifying
restaurant manager.
• Provided customers with timely service to promote satisfaction and minimize
complaints.
• Cleaned dishes, counters, storage areas, and freezers.
• Restocked products and took the trash out when needed.
Summer job.

11/2017 to 03/2018 Hostess

Jacob and Anthony's Italian － Albany, NY
• Greeted guests politely and brought them to their tables.
• Kept carpets and floor clear of debris by using vacuums and brooms.
• Resolved complaints from guests by listening to issues and notifying restaurant
manager.
• Guided guests through dining rooms and provided needed assistance,
including handing out menus, checking coats and retrieving high chairs and
booster seats.
• Manually placed reservations answered by phone into reservation book.
• Inspected restrooms for cleanliness and availability of supplies.
• Answered phones politely and promptly while accurately recording and
confirming reservations.

EDUCATION AND TRAINING

2018 High School Diploma
Shaker High School － Latham, NY
• Ranked in top 10% of class
• Ran track and cross country
• Member of Youth Court

Bachelor of Science: Public Relations

Syracuse University － Syracuse, NY
• Current GPA of 3.595
• Fall 2018 Dean's List in the Newhouse School of Public Communications
• Member of Alpha Phi Sorority
• Minoring in marketing
• Intended graduation date: May 2022