MD ABU BAKAR SIDDDIQUE

Cell: +8801927361465
Mail: mukit1465mym@gmail.com

Career Summary: Confident and energetic customer service representative passionate

about serving customers. Thrives in a challenging and fast-paced environment. Able to
interact freely with customers and resolve issues quickly. Now looking for a rewarding
position where I can serve customers and increase customer retention

Profetional Experience Highlights of Qualification

3 years work experience as a kitchen helper in a
Net Cafe Recruited Restaurant after completion of Higher
(Customer Service Executive) Secondary School. Experience of cleaning and
10 April 2019 - Continue managing the kitchen, handling of the kitchen
Key Qualifications & Responsibilities equipments and utensils. Ability to work
* Communicate with Client unsupervised in the condition when the entire
* Solve customer’s problem staff is busy during the peak time. Well aware
* Answering client correspondences through email, with the duties and how to prioritize them for the
social media, and by phone. smooth functioning of the kitchen activities. 2
years work experience working as a waiter in the
* Closing sales for the company
field of hospitality industry. Excellent
* Providing customers with clear instructions to resolve issues communication skills with the knowledge of
professional work ethics and restaurant
Domino's Pizza culture.Excellent interpersonal skills and
(Waiter) politeness to handle the complaints of the
01 December 2016 - 31 March 2019 customers tactfully.Experience of making bills
Key Qualifications & Responsibilities and receipts, and thereafter collecting the cheque
* Greeted and seated customers payment from the customers.
* Took food orders and drink orders from customers as needed
* Bussed and reset tables quickly with correct place settings
* Shared and explained specials to guests during peak times Educational Qualification

Koyla (Restaurant) Higher Secondary Certificate (H.S.C)

(kitchen helper) Group : Business Studies
Institution : Advance Residential Model College
05 January 2013 - 30 November 2016
Passing Year : 2012
Key Qualifications & Responsibilities
* Managed safe storage and rotation of food products Secondary School Certificate (S.S.C)
* Managed kitchen expenses within assigned budgets Group : Business Studies
* Maintained work areas safe and organized Institution : Cantonment Board High School
* Moved food products to and fro from kitchen and Passing Year : 2010
storage areas
* Prepared food based on health codes and quality Strength
standards • Excellent Interpersonal Communication skills
• Quality and prompt decision making ability
Languages • Ability to work with team
• Sincere, honest & self- motivated
English: Advanced • Written communication.
Bengali: Native Speaker
French: Beginner Hobby
Photography
Listening Music