NIKHIL KUMAR

CONTACT Organised, independent worker with strong time management skills. Self-motivated
individual offering excellent skills in guest relations and upselling products and services.
Birmingham, West Midlands B178JR
Engaging wait staff member with ability to articulate and help customers make menu
choices.
07596541438

Duggalnikhil900@gmail.com

EXPERIENCE
December 2021 to Current
SKILLS Store assistant Warley superstore, Birmingham, West Midlands
• Excellent communication skills • Assisted in store closing tasks such as counting cash, mopping floors and organising

• Active listening products.

• Sales expertise • Helped customers to select products best suited to their tastes, style and needs.

• Effective communication • Displayed items in line with visual merchandising best practices, maximising sales.

• Upselling • Supported in-store and warehouse stock counts, noting management of low stock

• Team player mentality supplies to maintain optimal inventory levels.

• Retail loss prevention • Assisted team on shop floor to perform precise stock counts, facilitating accurate

• Cash handling accuracy inventory management.

• Visual merchandising • Accurately calculated processed payments.

• Warehouse management • Opened new merchandise boxes and stocked sales floor racks and shelves with latest

• Friendly, helpful and confident items.

• Cash handling • Showcased product features and benefits to drive sales.

• Customer service • Boosted sales and improved customer satisfaction by providing attentive, personalised

• Stock ordering client services.

• Store closing and opening • Promoted special offers and loyalty programme with upselling skills.

• Stock counting
• Attentive listening December 2021 to June 2022
Receptionist Sima's Hair Lounge, Birmingham, West Midlands
• Welcomed guests and clients in friendly, positive manner.
• Delivered polite, professional customer service to enhance business reputation through
HOBBIES positive first impressions.
• I am a sports fanatic. (Boxing,football) • Maintained clean and orderly reception area to impress and welcome visitors.

• I create content in my free time usually on • Collaborated effectively with customers and staff to maintain smooth-running company

instagram and tiktok. (Gym content) operations.

• Filed and maintained invoices, customer records and other paperwork to facilitate ease
of retrieval.
• Met incoming customers with professional approach and provided friendly,
PREDICTED GRADES knowledgeable assistance.
• Maths-6 • Answered and directed incoming calls to relevant staff members using multi-line
• English-7 telephone system.
• Biology-6 • Offered outstanding hospitality throughout client visits, aiding positive customer
• Chemistry-6 experiences and loyalty.
• Physics-6 • Helped visitors with specific needs and associated documentation.
• Design and technology-8
• Physical education- Distinction*

EDUCATION
2022
GCSEs Maths,English,Science,P.E,Design-Technology
Shireland Collegiate Academy, Smethwick, SAW