Professional Documents
Culture Documents
The "Ladder of Feedback" can help us to establish a culture of trust & constructive support as we work with others. The Ladder of
Feedback suggests following this sequence when providing feedback:
I understand what you mean when you say that some tropical
diseases are only treated through donations, but I think it
1. Clarify might be more clear if you say that treatments can only be
Are there aspects that you don’t believe you have understood? acquired/procured through donations. The way it’s written
makes it sound as if the donations are doing the action of
ensure that you're clear about what your colleague hopes to achieve by treating the patient
asking some questions or stating any assumptions you've made (i.e., “I
wasn’t sure if you meant that …, but that’s what I assumed, so now you
can understand where my feedback is coming from.”)
I love this topic and I think that you focus on some very
important points!
2. Value I think it’s important to point out and understand the financial
What do you see that you find to be particularly impressive, implications that govern global health, both in research and
innovative, strong? practical settings.
I thought that the attention to global donor spending and the
valuing builds a supportive culture of understanding and will help your treatment of tropical diseases was particularly effective, and
colleague to identify strengths in their work that they might not have could possibly be strengthened with some quantitative aspect
recognized otherwise (What percentage of research/money is aimed at
finding/delivering treatments for these diseases as opposed to
valuing reminds your colleague of the parts of his/her work that others; and does that match up with the size of those who
should be preserved when making improvements need these drugs? My guess is no)
expressing your appreciation for others and their ideas is You conclusion is particularly salient and very important. I
fundamental to the process of constructive feedback think that you could stress this point even further by
stressing the positive points of the work and offering honest elaborating what lockdown does to low-income/resource-
compliments sets a supportive tone stressed communities.
4. Suggest Perhaps a title would help you to integrate the first paragraph
into the body of the blog
Do you have suggestions on how to address the concerns you I think you have LOTS of great points, but some get a bit lost
identified during the last step? in the wordiness of certain sentences or the jumps between
ideas. I think just trying to simplify each sentence and work
help your colleague make improvements by sharing your ideas on on the bridges between the ideas will strengthen your overall
how he/she might revise their work (of course, there is no argument
guarantee that your colleague will use the suggestions --
If it were me writing, I might consider expanding the part
suggestions are not mandates, after all!)Ag
about the inequities inherent in donor funding and then
consider condensing paragraph 5, which is all interesting
information but isn’t essential to your argument.