Scribd Logo
Upload

Welcome to Scribd!

  • One-Pager Optave

    Uploaded by

    dancsargentina
    31 views1 page
    Optave AI Solutions Inc. is a pre-seed stage SaaS company that has developed an AI-enabled customer support platform to identify and resolve issues automatically. Their mission is to allow companies to provide high-quality customer support through guaranteed quality orchestrated by AI and human collaboration. They aim to solve the challenge companies face in balancing budget constraints with the need for quality support. Their initial target market is online travel and reservation companies.

    Original Description:

    Bla

    Original Title

    One-Pager Optave (6)

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Optave AI Solutions Inc. is a pre-seed stage SaaS company that has developed an AI-enabled customer support platform to identify and resolve issues automatically. Their mission is to allow companies to provide high-quality customer support through guaranteed quality orchestrated by AI and human collaboration. They aim to solve the challenge companies face in balancing budget constraints with the need for quality support. Their initial target market is online travel and reservation companies.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    31 views1 page

    One-Pager Optave

    Uploaded by

    dancsargentina
    Optave AI Solutions Inc. is a pre-seed stage SaaS company that has developed an AI-enabled customer support platform to identify and resolve issues automatically. Their mission is to allow companies to provide high-quality customer support through guaranteed quality orchestrated by AI and human collaboration. They aim to solve the challenge companies face in balancing budget constraints with the need for quality support. Their initial target market is online travel and reservation companies.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    elevate every experience

    We're an AI-enabled platform that


    enhances the resolution of a customer
    support issue from end-to-end.

    Vision: Enabling a world where most problems are identified and solved before optave.com
    customers even know they exist.

    Mission: Allow any company to have customer support with guaranteed quality.

    Quick Reference: Problem:


    Name: Optave AI Solutions Inc. Balancing budget constraints with the need for high-quality customer
    support is a challenge for companies of most industries, caused due to the
    Stage: Pre-seed high reliance on human service, that by its nature is costly and highly
    Industry: Customer Support / SaaS susceptible to mistakes.
    Market-size: TAM: USD 20B / year
    Solution:
    MRR: USD $10.000
    We're solving it by creating a platform that guarantees the quality of customer
    ACV: USD $500.000 support from receiving an issue to solving it, orchestrating AI and human work,
    Ask: USD $500.000 identifying problems, collaborating and supervising humans, generating tasks,
    navigating different systems, and even automatically implementing fixes.
    Founder:
    Competitive Advantage:
    CEO: Carlos Almeida, 36 Vertical Integration didn't bring enough value for customers before LLM's, so
    +10 years of Senior established players couldn't use it to compete against operation management
    tools, ending up expanding horizontally. Now, they would need to pick a "niche"
    Product Leadership Experience
    to verticalize, and we've already got a big share of the easiest one to start.
    Previously: Head of Product of
    Movidesk (Customer Support CRM) Revenue Model:
    Education: B.B.A. Degree at the Charging per API calls, with different prices for different types of usage.
    top-ranked university in South America
    Market:
    MBA - Investments and Finances
    TAM: Above 10B support conversations/year - CAGR: 21.1%
    Initial: Online Travel / Reservation and Booking

    Unit Economics:
    Revenue per conversation: currently USD 0.5, potential: USD 5.0 or more.
    Gross margin: currently 30%, potential: 80%.

    Use of Funds:
    Allow our solution to reach a wider audience enabling fast-paced growth.

    You might also like