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Reimagining

WhatsApp
communications
Reach 2B+ users globally
We have the fastest,
AI-optimized WhatsApp
Marketing product globally
& a full AI chat bot that can sell
Let’s go deeper.

1. Overview of Connectly and our


product
2. Our AI Sales Assistant: Sofia
3. Get ideas: Successful case studies
1. Overview of Connectly and our
product
2. Our AI Sales Assistant: Sofia
3. Get ideas: Successful case studies
Email SMS WhatsApp

Firstly, Opened
10-20% 40% 80%+

WhatsApp Clicked

is the best
1-3% 5-7% 50%+
Avg. 65%

Conversion

channel
for intended action
0.5% 1-3% 30%+

Spam/block
~5% 15%+ <0.5%

❌ ❌
Responses
Not
possible
Not
possible
15%+

Source:~1000 campaigns in 40+ countries


Who are we?
A team of seasoned, global tech
executives, innovating in
Conversational Commerce

CEO CTO
Stefanos Loukakos Yandong Liu
Director, Head of Messenger CTO, Strava; Lead Engineer
Business at Facebook; Director Uber ML Platform
at Google PhD Carnegie Mellon
MBA INSEAD; MS Eng Stanford,;
MS Eng UC Berkeley

Head of Product Head of Growth


Joscha Koepke Vasi Karkantzos
Global Product Lead, McKinsey & Company
Google MBA, Harvard Business School
MBA National Taiwan University;
HEC Lausanne
We create global innovation
Join 1,000+ satisfied customers in 100+ countries

Indicative lead and customer list Confidential


Our product in four steps: Free pilot

#1 AI-powered campaign creator available

Choose the AI tool and input Get the best campaign


the needed info. in 10 seconds!

Confidential
#1 Example of AI Optimization
Client created campaign AI optimized campaign

3X
improvement
Source: Blended average data from multiple customers
Our product in
four steps:

#2 The best
Analytics
Dashboard

10

The only one that tracks


clicks and link clicks
Free pilot
available
Confidential
Our product in four steps: Free pilot

#3 Easiest and most powerful API available

Set up automations in minutes


with our detailed guidance

Confidential
Our product in four steps:
#4 AI-powered autoreply chatbot

Collect your FAQs,


or anything else
and upload to Sofia
AI

Then she’s ready to


answer all client
questions

Save up to 40% of
CS agent time

Source: Blended average results from multiple Connectly customers Confidential


1. Overview of Connectly and our
product
2. Our AI Sales Assistant: Sofia
3. Get ideas: Successful case studies
Meet
Sofia 👋
Our AI sales assistant
that is built to sell,
advise & support.
Continuously increase ROI after every campaign:

1 HIGHER ENGAGEMENT 2 BETTER INSIGHTS

The better the use cases and AI model, the Users are engaged more in a two-way
higher the engagement with the business in conversation fashion, which allows
a two-way conversation Connectly to collect more data & train our
THE AI model
CONNECTLY
FLYWHEEL

3 BETTER RECOMMENDATIONS

The better the insights, the better the recommendations for new use
cases, audiences and creatives
20% 60%
want to talk engage in min 5
to expert message convo

What
does the 75% +10%
segmented better conversion
end user based on
engagement
for future
campaigns to

see? & sentiment segmented


audiences…

… at no additional
cost!
Behind the scenes
How does our AI chatbot work?
Input to develop
🔄 Improved recommendations
expertise
Customers responding to
● Blogs
marketing campaigns
● Website
● Research
material
● …

1. Immediate benefit:
Better customer
experience, higher
New Age Generative AI conversion rate
built by NASA and top
Input to solve Tech engineers
customer issues ------- 2. Long-Term benefit:
Multimodal (text & Insights from chats,
FAQs speech) and able to Customers

speak over 20+ recommendations for
● Policies languages proactively

new campaigns, upsell
● reaching out
ILLUSTRATIVE

AI-based Insights
Really KNOW-YOUR-CUSTOMER with our reporting

📊Report 1:
Engagement Metrics 🎭 Report 2:
Sentiment Analysis 💬 Report 3:
Topics & Themes

Topic 1: Price, budget, cost, value, precio

Understand level of interaction and


extrapolate likelihood for future
purchases (by phone number)
Advanced AI is able to identify the Understand who is talking about what
RFM-based angry or disappointed customers for so you can improve FAQs and make
audiences added to
tool automatically
you to reach out tailored recommendations
Sofia AI
Success story
: largest LATAM Retailer

~80% ~50%
increase in online conversion incremental revenue versus the
uplift attributable to WhatsApp control group for the same period

Try the bot!


Our AI case was featured by

Source: Lojas Renner META Article


You can activate Sofia in three simple steps

1 2 3

TEACH SOFIA ACTIVATE SOFIA LEARN FROM SOFIA


1. Upload what you want Sofia 1. Add Sofia option to at least 2 1. Review Sofia Analytics:
to learn campaigns (min 2K ppl) - Engagement (incl.
- URL(s) audience segmentation)
- files (doc, xls, pdf, …) 2. Add Sofia to Autoreply - Topics
- text input - Sentiment

2. [Optional] improve accuracy 2. Send a campaign to a


by adding store and ideal “recommended” audience by
customer description Sofia and compare to old
campaigns
1. Overview of Connectly and our
product
2. Our AI Sales Assistant: Sofia
3. Get ideas: Successful case studies
SANITIZED

Product Discovery A Top LATAM fast commerce


QR codes on print ads to collect new numbers collected ~1.2M phone
numbers in two weeks
from a poster in a busy Mexico city intersection

��
Source: Blended average results from multiple Connectly customers
Click-to-
WhatsApp Multi-content

ads
🛠 Optimized ads to reach leads most
likely to engage with your message

🔀 Embedded tracking to understand


resulting purchases (even if they
happen after multiple reminders)

2-5%
High click rate, bringing millions of new, Customers from
phone numbers, opted in for future outreach CTWA ads are more
likely to engage in

Source: Blended average results from multiple Connectly customers


9X future comms
Outbound 80%+
open rate
Marketing
50%+
click rate

Say it via WhatsApp vs


email or SMS and get up
to 10X higher ROI
20%+
conversion

Source: Blended average results from multiple Connectly customers Confidential


Automatic re-
engagement +400%
Higher conversion
vs email

20X+
ROI
Featured: AI-enabled
Abandoned Cart Reminders
AI-tailored based on the products in your cart

3X
Better voucher
usage vs email

Source: Blended average results from multiple Connectly customers Confidential


APPENDIX
CONFIDENTIAL DO NOT SHARE

SofIA in action

Purchased ✅
CONFIDENTIAL DO NOT SHARE

SofIA in action

Chat continues…
CONFIDENTIAL DO NOT SHARE
Specific examples
SofIA in action

Purchased ✅

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