Solved Exercise

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OBJECTIVE TYPE QUESTIONS

1. State True or False for the following statements.

(i) A communication barrier is a hindrance that gets created in receiving and understanding the messages
that one person sends to another.
(ii) When the two talking persons are near each other then there are chances that physical barrier may get
created.
(iiiǼȱ Ž›ŒŽ™žŠ•ȱ‹Š››’Ž›ȱŽœȱŒ›ŽŠŽȱ ‘Ž—ȱ ˜ȱ™Ž›œ˜—œȱœ™ŽŠ”ȱ ˜ȱ’쎛Ž—ȱ•Š—žŠŽœǯ
Řǯ ’••ȱ’—ȱ‘Žȱ‹•Š—”œǯ

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(i) Communication barrier created because of anger, is an example of ____________ barrier.
(iiǼȱ ȱ˜›ȱ ŽěŽŒ’ŸŽȱ Œ˜––ž—’ŒŠ’˜—ȱ ‘Ž›Žȱ œ‘˜ž•ȱ ‹Žȱ —˜ȱ ȏȏȏȏȏȏȏȏȏȏȏȏȏȏȏȏȱ ȏȏȏȏȏȏȏȏȏȏȏȱ ‹Ž ŽŽ—ȱ ‘Ž

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communicating persons.
(iii) ________communication can resolve the language barrier to some extent.
3. Select the best possible answer for the following questions.
(i) Which type of communication barrier gets created when people work from home?

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(a) Physical (b) Cultural (c) Emotional (d) Interpersonal
(iiǼȱ ‘’Œ‘ȱ¢™Žȱ˜ȱ‹Š››’Ž›ȱŽœȱŒ›ŽŠŽȱ ‘Ž—ȱ™Ž˜™•Žȱ˜ȱ ˜ȱ’쎛Ž—ȱŒ˜ž—›’ŽœȱŒ˜––ž—’ŒŠŽǵ
(a) Language (b) Cultural (c) Both (a) and (b) (d) None of these
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(iii) For which type of communication barrier, it is suggested to wait and react later?
(a) Physical barrier (b) Language barrier
(c) Interpersonal barrier (d) Emotional barrier

Answers
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1. (i) True (ii) False (iii) False

2. (i) emotional (ii) communication, barrier (iii) Non-verbal
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3. (i) (a) (ii) (c) (iii) (d)

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SHORT ANSWER TYPE QUESTIONS

1. What is a communication barrier?

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ȱ—œDZȱ A communication barrier is a hindrance that gets created in receiving and understanding the messages
that one person sends to another.
2. What is a perceptual barrier?
ȱ—œDZȱ Any factor that prevents us from making an accurate perception/impression of something or someone is
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called a perceptual barrier.

3. Give three examples of emotional barrier.
ȱ—œDZȱȱȱȱŗǯȲŽŒŽ’ŸŽ›ȱ—˜ȱŠ”’—ȱ‘ŽȱŒ˜––ž—’ŒŠ’˜—ȱ’—ȱ›’‘ȱ™Ž›œ™ŽŒ’ŸŽȱ‹ŽŒŠžœŽȱ‘ŽȦœ‘Žȱ’œȱŠ—›¢ǯ
2. Receiver not taking the communication in right perspective because he/she thinks very knowledgeable
of himself.
3. Receiver not taking the communication in right perspective because he/she is depressed.

Barriers to Communication 
 LONG ANSWER TYPE QUESTIONS

1. What happens when there are communication barriers between the communicating persons?
—œDZȱȱ Sender sends his message to receiver but because of communication barrier, it does not get across to the
›ŽŒŽ’ŸŽ›ȱŒ˜–™•ŽŽ•¢ǯȱ ŽȦȱ‘Žȱ™Ž›ŒŽ’ŸŽœȱ‘Žȱ–ŽœœŠŽȱ’쎛Ž—•¢ǯȱŽŒŠžœŽȱ˜ȱ‘’œȱ‘Žȱ–ŽœœŠŽȱŽœȱ’œ˜›Ž
Š—ȱ›ŽŒŽ’ŸŽ›ȱ™Ž›ŒŽ’ŸŽœȱ’ȱ’쎛Ž—•¢ǯȱ˜ȱ–’œž—Ž›œŠ—’—ȱŽœȱŒ›ŽŠŽȱŠ–˜—ȱ‘Ž–ǯ
2. What is a cultural barrier and how it can be overcome?
—œDZ ž•ž›Š•ȱ‹Š››’Ž›ȱ˜ŒŒž›œȱ ‘Ž—ȱ™Ž˜™•Žȱ˜ȱ’쎛Ž—ȱŒž•ž›ŽœȱŒ˜––ž—’ŒŠŽȱŠ—ȱŠ›Žȱž—Š‹•Žȱ˜ȱž—Ž›œŠ—ȱŽŠŒ‘ȱ
˜‘Ž›ȂœȱŒžœ˜–œǯ
’—ŒŽȱ‘Ž¢ȱ˜ȱ—˜ȱž—Ž›œŠ—ȱŽŠŒ‘ȱ˜‘Ž›ȂœȱŒž•ž›Žȱ‘Ž—ŒŽȱ‘Ž¢ȱŒŠ—ȱŠ• Š¢œȱ–’œ’—Ž›™›Žȱ‘Žȱ–ŽœœŠŽǯ
˜ȱ˜ŸŽ›Œ˜–Žȱ‘ŽȱŒž•ž›Š•ȱ‹Š››’Ž›DZ

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ŗǯ —ȱ’—’Ÿ’žŠ•ȱ–žœȱ‹Žȱ›ŽŒŽ™’ŸŽȱ˜ȱ—Ž ȱŒž•ž›Žǰȱ’ŽŠœȱŠ—ȱ Š¢œȱ˜ȱ‘’—”’—ǯ
Řǯ ȱŽ•’‹Ž›ŠŽȱŠĴŽ–™œȱœ‘˜ž•ȱ‹Žȱ–ŠŽȱ˜ȱ”—˜ ȱ‘ŽȱŒžœ˜–œǰȱ‹Ž•’ŽœȱŠ—ȱ›’žŠ•œȱ˜ȱ˜‘Ž›ȱŒž•ž›Žœȱ‹Ž˜›Ž
communicating.

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3. What type of communication barrier gets created between parents and their child when he fails in an
Ž¡Š–ȱŠ—ȱœ˜™œȱŠ•”’—ȱ˜ȱ‘Ž–ǵȱ ˜ ȱ’ȱŒŠ—ȱ‹Žȱ˜ŸŽ›Œ˜–Žǵ
—œDZ Emotional barrier gets created. It can be overcome if parents initiate the conversation, understand why
‘ŽȦœ‘ŽȱŠ’•ŽȱŠ—ȱŽ••ȱ‘’–Ȧ‘Ž›ȱ™˜•’Ž•¢ȱŠ—ȱ•˜Ÿ’—•¢ȱ‘ŽȱœŽ™œȱ‘ŽȦœ‘Žȱ‘Šœȱ˜ȱŠ”Žȱ˜›ȱ˜’—ȱ‹ŽĴŽ›ȱ—Ž¡ȱ’–Žǯ

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