COMPANY PROFILE

YOUR VALUE
DRIVEN PARTNER
OF CHOICE
W W W. K R H K W. C O M
 CONTENTS
We are a member of a well 04 Business Diversity 28 Functioning Units

POWERED BY BIG
diversified & synergetic group 05 Subsidiaries 28 Our Academic Partners
of companies, making a wide 10 Competitive Advantage 30 Financial Strength
spectrum of services & solutions 12 Our Services 32 Health, Safety, Environment
14 Outsourced HR Solutions & Support Services 34 Safety Performance Reports
collaborate & serve your
16 Integrated Facility Management 36 Human Rights
business needs.
18 KRH Camps 38 Customer Experience (CX)
22 Digital Optimization 40 Registration, Certifications, Memberships
24 KRH Academy 42 Industry Experience
26 Training Segments 44 Our Partners
27 Addie Model 50 Awards

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 BUS IN E SS D I V E R SI T Y S UB S IDIA R I ES

LOGISTIC SERVICES INVESTMENT

CIVIL CONSTRUCTION REAL ESTATE

O&G & CC EDUCATION

TRAVEL RETAIL

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 EUROPE

HEART OF MIDDLE EAST

Kuwait UAE Jordan Bahrain
SINCE 1991 MIDDLE EAST
OPERATING IN THE
HEART OF THE Qatar KSA Iraq
MIDDLE EAST
AFRICA

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 OVERVIEW

5 Years $200M 10,000+

Average Contracts Annual Turnover Workforce in Project
Life Cycle

73 500+ 7
Partners from Staff Countries of
15 Countries Operation

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 C O M PE TI TI V E A DVAN TAG E

HEADACHE-FREE
We are globally built to AGILITY
BUSINESS
serve you locally with DIFFERENTIATION EFFICIENCY
excellence. We provide our clients with agility and unique
competitive advantages enabling them to bid,
win and operate major contracts in multi-markets SUSTAINABILITY PROVEN
at the same time and strength. CAPABILITIES
LEADERSHIP

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 O UR S E R V I CE S

We provide a unique H R SOLU T ION S

suite of integrated
services and solutions. I N T E G R AT I O N
Our services are designed for project based
businesses, working with you as a turnkey solution
partner that you can rely on during bidding,
L IF E SU P P ORT S ER VICES
operations and re-winning the project or other
future businesses.

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 O UT S OU R CE D HR S O LU T I ON S
& S UP P O R T SE R VI CE S

All you need is to provide us with your
staffing plan, for any given project and
worry about nothing else.
Our HR team will work as your outsourced HR
Department, powered by our globally built network
of manpower supply hubs, to provide you with the
right manpower for your project on time.
• T EC HNIC A L & N O N - T E C H N I C A L
MA NPO WE R
• R EC R U IT M E N T S E R VI C E S
• H O U S ING S O L U T I O N S
• C AT ER ING & M E A L S S U P P LY
• MA NA G EM E N T & S U P E R VI S I O N
• O PER AT IO N S S U P P O RT S E R VI C E S
• LA U ND RY S E R VI C E S
• V EH IC LES & E Q U I P M E N T

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 INT E G R ATE D FA CI LI T Y MAN AG E ME N T

• H O U S ING S O L U T I O N S
We progressively work to deliver the • C AT ER ING & M E A L S S U P P LY
most refined quality of integrated • MA NA G EM E N T & S U P E R VI S I O N
facility solutions. • O NS IT E PM S E R VI C E S
We provide your business with our solutions that • LA U ND RY S E R VI C E S
surpass international standards & comply with human
rights & CTIPs regulations. • V EH IC LES & E Q U I P M E N T
• PEE S U PPLY

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 K R H CA M PS
Accommodation camps of various
standards customized to suit each project.
Camps include, but are not limited to, the following services/amenities
Dining Facilities
Serving nutritious meals and facilitating hygienic and
home-like meal time gathering.
Gymnasium Halls
Equipped to enable healthy physical and fitness
building and maintenance exercise.
Library Halls
Containing a collection of fiction and non-fiction
books, with book clubs, talent motivation programs
and more.
Games and Recreation Halls
Includes a set of the most popular games for fun
gatherings and healthy competition.
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Laundry Facility
A Drop Off and Pick Up facility with quick turnaround of a
large number of weekly allowed pieces of clothes.
Transportation Fleet
Modern and hygienic buses and vehicles, implementing
complex 24/7 transportation schedules between all work
locations and accommodation camps.
Music Activities
Music Room, Karaoke Room, Music Club, Karaoke Nights
and more.
Cinema Halls
Cozy and family-like gathering halls with Cinema club,
Sports Channels subscriptions and more.
Internet Cafe
High speed connections to the WWW, for
employees surfing and family communication.
Self-Inspections
Daily, Weekly and Monthly inspections covering
100% of shared areas, housing units and fleet units
every month.
Maintenance Services
A daily Work Order maintenance system
addressing Work Orders quickly and competently.
Cleaning Services
Daily cleaning of all shared areas in buildings and
housing units.
Academy Halls
Dedicated halls for onboarding, on-the-job and
career development training by KRH Academy
throughout the employment cycle.
Sports Activities
Annual sports tournaments in a wide range of
activities, like football, basketball, volleyball,
chess, table tennis, pool, etc.
Security Services
24/7 security guards and extensive surveillance
camera systems in all camps with extended
hours or backup recording.
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 KRH CA M PS

Capacity of KRH Accommodation Camps

range from 500 to 2000 employees with
standard facilities.

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 DIGITA L O PTI M I ZAT I ON

• PAYROLL & T IMES HEET

AUTOMAT ION
Maximizing operational efficiency
Providing optimal efficiency & operational • QHSE AUT OMAT ION
productivity in the digital age.
• INFORMAT ION S EC U R IT Y
MANAGEMEN T S Y S T EM

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 DID YOU KNOW?

THE VISION
D E VELOP PROVIDES COST EFFECTIVE
PE R FORM IN-HOUSE TRAINED
WORKFORCE WITH OPTIMAL
S USTAI N PERFORMANCE.
WE ARE OFFICIALLY CERTIFIED
AS AN AHA TRAINING SITE.

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 T RAININ G SE G M EN T S A DDIE M O D EL

TECHNICAL HEALTH & SAFETY

ANALYSIS DEVELOPMENT EVALUATION DESIGN IMPLEMENTATION

CAREER Workshop OJT Identifying Standard

LINGUISTICS Conducting a needs Creating the Collecting evaluation
instructional design Establish schedule
DEVELOPMENT analysis prototype data
strategy Courses

ADMIN FA & CPR Identifying the Developing training Assessing project

Selecting
Preparing training
appropriate delivery
knowledge gap materials performance materials Specialized TYPES OF Certified
method
Training Courses CONTENT Courses
IT
Methods Conducting an Completing a
Reporting results
Developing
storyboards
Notifying and
audience analysis tabletop review enrolling learners
& media

Online
Our Objectives Developing learning
Establishing
Launching the
Modules
and evaluation
objectives course
1. Higher client satisfaction Online methodology
In class
2. Decrease hiring costs
3. Unique operational & competitive advantage
4. Decrease external training

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 FUNC T I O N I N G U N I T S

Technical Employee Onboarding Assessment

Training Awareness
Employees orientation and
Customized and technical training
awareness on KRH new policies
tailored as per employees needs
and procedures
Program Center
The assessment center is
responsible to assess the English
Onboarding training program
language proficiency of employees
for all new hires
and also includes assessments
related to recertification purposes

NOW W E H AVE OUR OW N E - LE AR NING PLATFOR M

VISIT OUR WEBSITE

W W W. K R H A C A D E M Y. C O M
AND DOWNLOAD OUR APPLICATION
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 F INAN C I A L STR EN G T H

Your mission is secure

Our financial strength is like an insurance policy
for your business & mission. An added value
that eliminates mission disruption risks from your
business. Our partners gain sustainability, reliability,
agility & competitiveness.

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 HEALT H, S A F E TY, E N V I R ON ME N T

KRH operates in compliance with the highest

international standards, having a comprehensive safety
policy and program that ensures risk-free operations,
optimum client experience and satisfaction, and project
performance with excellence.

INSPECTION TRAINING INCIDENT PARTICIPATION IN BEHAVIOUR

PROGRAM PROGRAMS INVESTIGATION CLIENTS SAFETY BASED
PROGRAM PROGRAM TRAINING

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 S A F ETY PE R F O R MAN CE R E P O R T S

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 HUM AN R I G HTS

With our ZERO Tolerance Policy (ZTP), KRH guarantees providing you with
services that comply and exceed international human rights standards
with full compliance to local labor laws. Moreover, ZTP is a mandatory • LOCAL LAB OR LAW C OMPLIA N C E
requirement to be met by all of our supply chain.

We go the extra mile by providing our manpower with state of the art life
• RISK FREE OPER AT ION S
conditioning & living conditions packaged with a unique culture that makes
a significant impact and unmatched benefits. • CTIPS COMPLIA N T

• High retention rate of our skilled manpower

• ZERO TOLER A N C E POLIC Y
• Stability for your operations
• Risk free operations • BRAND RE PU TAT ION
• Brand reputation protection
• Better competitiveness & IMAGE PR OT EC T ION
• Highest productivity level

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 C US T O M E R E X PER I E N CE ( CX )

• CUSTOME R C EN T R IC C U LT U R E
Our Certified Customer • ORGANIZAT ION A L A DOPT ION
Experience Professionals team & ACCOU N TA B ILIT Y
works cross-functionally with our • VOC, CUS T OMER IN S IG HT
& UNDERS TA N DIN G
connected departments.
Our CX team simplifies the way we deliver our services • METRIC, MEA S U R EMEN T & A N A LY S IS
to you and to ensure we create a frictionless experience
through our various options to get in touch with us (online • EXPERIEN C E, DES IG N & IMPR OVEMEN T
and offline).

• CUSTOMER EXPER IEN C E S T R AT EG Y

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 R E GIS T R ATI O N | CE R T I F I CAT I ON S | MEMB E R S H IPS IS O C E R TI F I C AT I O N S

ISO 45001:2018 ISO 9001:2015 ISO 27001:2013 ISO 14001:2015

Health & Safety Quality Information Security Environmental

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 IND USTRY E X PE RI E N CE
P RO VEN EX P ERI EN C E

DELIVERING EXCELLENCE & MISSIONS

DEFENSE SECTOR O&G SECTOR SUCCESS SINCE 1991

KUWAIT OIL COMPANY ZAIN TELECOM BOSS/LOGCAP PROGRAM

CIVIL CONSTRUCTION
TELECOM SECTOR (NURSING SUPPORT FOR AHMADI HOSPITAL) (HR MANAGEMENT & PAYROLL SERVICES) (HR MANAGEMENT & LIFE SUPPORT SERVICES)

SECTOR The largest BOSSS (Base Operations Security and

Support Services) program in the region, which
KUWAIT MINISTRY OF HEALTH APS PROGRAM covered several US Army bases around the GCC
and other countries and was annually valued over
(NURSING SUPPORT FOR FARWANIYA HOSPITAL) (HR MANAGEMENT & LIFE SUPPORT SERVICES) USD 1 Billion.

HEALTHCARE SECTOR AVIATION SECTOR CENTRAL BANK OF KUWAIT ASP PROGRAM OMDAC-SWACA PROGRAM
(HR MANAGEMENT & PAYROLL SERVICES) (HR MANAGEMENT & LIFE SUPPORT SERVICES) (HR MANAGEMENT & LIFE SUPPORT SERVICES)

The following are the services provided and continue to provide today:
• Sponsorship (both ANs and FNs) • Transportation (ANs and FNs)
BANKING SECTOR LOGISTICS SECTOR • Recruiting (for project employees) • Camp Facilities Management (FNs)
• Housing Facilities (ANs and FNs)

ASP APS OMDAC-SWACA C-SSS-K Program KBOSSS Program LOGCAP

Ammunition Supply Point Army Prepositioned Stocks Operations and Maintenance Defense Army Central Security and Support Kuwait Base Operations and Logistics Civil
Communication-South West Asia and Central Asia Services Kuwait Program Security Support Services Program Augmentation Program

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 Our Partners

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 KRH was named and awarded with
the Best Support Award that was
given after an intensive evaluation to
the service we are supporting Huawei
Awards with, the professionalism in fulfilling
their requirements, and the ownership
we provided to help Huawei to
achieve their target related to the
sponsorship business.

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 Your Value Driven
Partner of Choice
Office No. 707, Oxford Tower,
Business Bay, Dubai, UAE
krh-kuwait-resources-house
+971 4 580 8419 www.krhkw.com
+971 52 619 0828 info@krhkw.com

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