Professional Documents
Culture Documents
Letter to Shareholders
1
2
Notes to Consolidated
Financial Statements 28
Profile
Profile
Aviall, Inc., headquartered in Dallas, Texas, is a
major solutions provider of aftermarket parts sales,
supply-chain management, and related value-added
suppor t ser vices for the aviation and marine
industries. Aviall Services is the world’s largest
planning and analysis systems, and extended
operational support, such as economical repairs
and other services, for aviation batteries, hoses,
wheels and brakes.
independent global provider of new aviation parts, ILS is the leading independent information provider
while the Company’s Inventor y Locator Ser vice and electronic marketplace facilitating the buying
(ILS) subsidiary is a leading electronic marketplace and selling of parts and services within the global
and provider of aviation and marine inventor y aviation, commercial marine, and defense
information services. As of year-end 2000, Aviall industries. With 24-hour availability via both the
employed over 800 persons at its Corporate Internet and traditional dial-up, the ILS database
headquarters and business units. is accessed more than 29,000 times each business
day and serves 3,800 subscribing companies and
Aviall Services markets and distributes worldwide 8,500 individual users in over 70 countries.
some 340,000 unique aircraft and related engine ILS is headquar tered in Memphis, Tennessee.
line items from more than 170 quality suppliers.
It serves almost 17,000 commercial and general Aviall, Inc., is listed and principally traded on the
aviation operators, including over 250 airlines, New York Stock Exchange under the symbol “AVL.”
from its central warehouse complex in Dallas and
through its network of customer service centers
and sales offices in North America, Europe and
the Asia-Pacific region. Aviall Services also provides ®
AT YEAR-END
Strategic Highlights
Aviall, Inc. reported substantially improved year-to- Aviall Ser vices, working with leading outside
year financial results in 2000: net sales up 31%; technology providers, substantially enhanced its
gross profit up 17%; earnings from continuing existing systems related to the management of the
operations up 107%; and net earnings up 20%. Company’s e-commerce capabilities, customer
SG&A expense as a percentage of sales in 2000 relationships, enterprise resources, warehouse
dropped 300 basis points versus 1999. operations and total systems integration.
Aviall Services successfully integrated the Rolls- Inventory Locator Service (ILS) introduced significant
Royce Model 250 Engine Program into its business new value-added modules and features, such as
mix. As a new product family for the Company, BidQuest and Purchase OnlineSM catalogues, to its
the Program generated more than $100 million in ongoing “Contact to Contract TM” initiative offered
incremental sales during the year, surpassing through its industry-leading website, ILSmart.com.
original budget estimates.
ILS set new records throughout 2000 in usage
Aviall Services was awarded, in December 2000, indicators: web-based client usage jumped 185%;
the 10-year aftermarket distribution rights for inventory listings climbed 10%, reaching 43 million
Honeywell hydromechanical controls products used line items and more than 5 billion parts; overhaul
on Rolls-Royce and Honeywell engines. The capability listings exceeded 1.6 million line items;
Company expects this new program to produce and total transactions increased by over 14%. In
additional sales of up to $20 million annually. addition, the number of ILS’s average daily accesses
and daily requests for quotes both rose strongly
Aviall Ser vices launched, in Februar y 2001, a during the year.
completely new look at its website, aviall.com,
offering greatly expanded information and user-
friendly functionality as the Company’s online order
management system.
1
Aviall, Inc. Annual Report 2000
Letter to Shareholders
For Aviall, Inc., 2000 was a year of momentum –
momentum born of new management, of success
in the marketplace, and of our major investments
in technology, people and facilities.
Financially, we made substantial strides by 34%, to $457.9 million, while Inventor y Locator
returning to our historical record of growth in Ser vice (ILS) sales of $28.0 million were $1.9
corporate sales, earnings and cash flows. million or 6% below the 1999 level. Aviall’s gross
Operationally, we moved ahead with our new Rolls- profit in 2000 was $111.3 million, an increase of
Royce distributorship; growth in our other core $15.8 million or 17% versus the prior year’s level
parts business; implementation of new technology; of $95.4 million. In 2000, selling, general and
and enhancements to our e-commerce por tals. administrative expenses (SG&A), as anticipated,
And while as management we never will be fully increased year over year by $8.8 million, related
satisfied, in truth, we are pleased with Aviall’s primarily to expenses for our e-commerce initiatives,
progress last year. The year 2000 was productive realignment and development of our sales coverage
and rewarding, and the momentum we established model, integration of the Rolls-Royce product line,
companywide should hold Aviall in good stead as and upgrades to our operating infrastructure.
we look to 2001 and beyond. Particularly gratifying to our cost-control efforts,
however, was our clear-cut success in continuing
2000 Financial Results the downward trend in SG&A spending as a percent
For the year ended December 31, 2000, Aviall of sales. In 2000 versus 1999, our SG&A expense
recorded strong total sales of $485.9 million, up ratio dropped for the full year by 300 basis points
$114.0 million or 31% from the prior year. By unit, to 17.4% and for the four th quar ter alone by a
sales of Aviall Ser vices rose $115.9 million, or substantial 630 basis points to 16.9%. As a result,
2/3
Aviall, Inc. Annual Report 2000
Aviall’s earnings from continuing operations in completed the underlying technology behind a
2000 – $10.6 million and 58 cents per share – substantial new look and, more importantly, greatly
were more than double 1999’s comparable levels enhanced functionality of our award-winning
of $5.1 million and 28 cents per share. Net aviall.com website. This unmatched, web-based
earnings, which include discontinued operations order management system was formally rolled-out
in both years, were $11.6 million, or 64 cents per in February 2001.
share, in 2000 versus $9.7 million, or 53 cents,
in 1999. Additional details of our 2000 results ■ At Aviall Services, we implemented a host of
are contained in Management’s Discussion, the upgrades to our infrastructure technology across
Consolidated Financial Statements and the related multiple corporate functions: with Siebel, we
Notes later in this Report. launched a new Customer Relationship Management
(CRM) module, work on which is continuing this
2000 – A Year of Momentum year; with Lawson, we greatly enhanced our
In last year’s Annual Report, as Aviall’s new Enterprise Resource Planning (ERP) system, first
chief executive officer, I outlined several specific installed in 1999; and with Neon’s integration
areas in which we would be aggressively working technology, we coordinated our BroadVision, Siebel
to advance and ensure the Company’s future and Lawson systems. This represents a unique
industry leadership. Against the objectives set out and powerfully integrated OEM-to-customer supply-
at that time, during 2000, we achieved the following: chain platform.
earnings for this program those still to come in 2001, we have, through our
200
exceeded first-year budget ILSmart.com website, moved our aviation and
100 expectations. marine subscribers ever closer to the industr y’s
0
first true one-stop capability to fully research
99 00 ■ At Aviall Ser vices, with and complete purchase transactions online.
BroadVision’s key support, we
4
Aviall, Inc. Annual Report 2000
99 00
r esour ces and patience
Looking to the Future
necessary to accomplish our business objectives.
As we move through 2001, we look to continue
The Company owes its progress to date to you.
the momentum – both financially and operationally
In return, we promise to match your invaluable
– that we re-established last year. We are moving
contributions with our own total commitment to the
forward on a number of new business development
continuing job at hand – that is, translating the
fronts aimed at expanding our market segments
momentum we have built together into an
and customer bases, at formalizing new strategic
Aviall nothing shor t of the most ef ficient,
partnerships, at increasing sales of our existing
technologicially advanced and customer-focused
product lines, at generating additional sales through
company in the industry.
new product rights (such as those recently acquired
from Honeywell), and at introducing even more
value-added services and e-commerce capabilities.
And, more broadly, we will continue to redefine and
strengthen our systems, people and processes as
we transform Aviall’s traditional product offerings
Paul E. Fulchino
into a platform, or highway, of integrated product
Chairman, President and
services. We are confident that our efforts will be
Chief Executive Officer
rewarded through increased corporate profitability
March 26, 2001
and greater shareholder value.
Inventory Locator
Service
ILS has become…the most trusted and
comprehensive source for online procurement
of aftermarket aviation and marine parts,
equipment and services.
How does the ILS electronic marketplace ILSmart.com, hosts more than 29,000 accesses
benefit subscribers? and 19,000 RFQs (requests for quotes) each
In 1979 ILS was the originator of the electronic business day – a level of activity unequalled in the
marketplace concept. Today, in its 23rd year of industr y. As a result, both buyers and sellers
operation, ILS has become not only the best-known, through ILS enjoy unmatched efficiency (a “hit rate”
but also the most trusted and comprehensive of almost 80 percent in searches) in quickly
source for online procurement of aftermarket identifying each other, benefiting from the system’s
aviation and marine parts, equipment and services. administrative ef ficiencies, and successfully
ILSmart.com subscribers now number approximately completing their transactions.
3,800 companies with over 8,500 users in more
than 70 countries, including 200 airlines, 100 ship What does the “Contact to Contract” initiative
management companies, 600 repair facilities, most really mean to ILS subscribers?
major OEMs, 45 government procurement agencies When completed, our “Contact to Contract™”
and the Federal Aviation Administration (FAA). With program will make a greatly expanded array of
an online inventor y of more than 43 million line capabilities available to ILS subscribers. The goal
items representing over 5,000,000,000 (that’s is to introduce broader and deeper information
billion!) parts, ILS, primarily through its website, ser vices and supply-chain efficiencies on both
6/7
Aviall, Inc. Annual Report 2000
Contact to Contract™
ILS’s Contact to Contract initiative will allow buyers and sellers to complete transactions online, in real time,
and to exploit e-commerce to its fullest, greatly expanding the array of capabilities available to ILS subscribers.
Key value-added components were introduced in 2000, with more to come in 2001.
8
Aviall, Inc. Annual Report 2000
Internet strategy, but, because of competitive to increase annually as will 29,000 30,000
24,000
and technical features for ILS subscribers. customer base and bring new 24,000
Maintaining our technology and data leadership is potential customers to the ILS
22,000
the business model we plan to retain going forward, marketplace. Second, ILS will
20,000
and we will continue to upgrade our website toward introduce new ser vices and
98 99 00
this end. We will add power ful system enhance- products, as mentioned earlier,
ments involving online document management, to generate additional average revenue per
online processing of credit card payments, new subscriber. Third, ILS will develop additional market
online information search technologies, and niches, such as enlarging our general aviation
numerous other collaborative tools. The common capabilities or our offerings to the “brown water”
thread, however, is that all of the new features that (smaller vessel) marine marketplace. And, lastly,
we will incorporate into ILSmart.com will additionally we plan to continue to enter into new partnerships,
empower buyers and sellers; will bring attractive such as that currently in place with Dun & Bradstreet
supply-chain efficiencies to both buyers and sellers; to provide online credit reports to our subscribers.
and will add ever greater value to ILS ser vices We believe that each
for subscribers. of these means will
enable ILS to recapture
How does ILS plan to continue to grow in the momentum of
the future? continuing revenue
ILS will grow in the future as a result of several growth and enhance its
factors. First, we look to the continuing growth market leadership in the Bruce Langsen
trends of the industries we ser ve – aviation and years ahead.
marine. Worldwide, the numbers of airline, cargo
9
Aviall, Inc. Annual Report 2000
Aviall Services
No competitor comes close to matching
Aviall’s technology, breadth and depth of
pr oduct lines, and ar ound-the-world
geographic coverage.
What makes Aviall Services so different from manufacturing and sales planning, distribution
the many other aircraft parts providers? logistics and inventor y management will cement
There are many attributes that distinguish Aviall Aviall Ser vices’ competitive advantage for years
Services. We are the industry’s largest independent to come.
provider of aerospace parts and related services.
In fact, no competitor comes close to matching What role does Aviall Services play in reducing
Aviall’s breadth and depth of product lines and supply-chain costs and improving efficiency
around-the-world geographic coverage. In sales, for both manufacturers and customers?
our global reach is five times our nearest competitor. With our advanced technology as the foundation,
But beyond products and people, our key distinction Aviall Services is delivering ever increasing value
for the future, we believe, is the suppor ting to OEM suppliers through more customized,
technology that creates supplier and customer integrated and efficient production planning, asset
efficiencies. For example, our dual-access platform management, marketing and selling, fulfillment,
– dial-up and through the Internet – is the most customer suppor t, competitive intelligence and
versatile and active in the business. And, more sales reporting. Manufacturers also benefit from
broadly, we are committed to implementing an Aviall’s “market basket” of complementary products
advanced information technology that in global and services. In effect, sales of one product help
selling, e-commer ce, customer ser vice, generate sales of other products, improving sales
10/11
Aviall, Inc. Annual Report 2000
aviallability
Developed to strengthen and extend the Aviall Services brand, this initiative, introduced in late 2000, embraces
the idea that Aviall Services delivers ever increasing value to customers and suppliers through a vast array of
products, services, technological advancements, supply-chain efficiencies, and enhanced after-purchase support.
In addition to the “aviallability” tagline, aviallability features a friendly new “look and feel” that is integrated
throughout all of Aviall Services’ marketing tools – from advertising and promotional materials to the new Aviall
Services trade show booth and new-generation aviall.com website.
What is Aviall Services doing to enhance its 2000 Sales by Customer Type
13
Aviall, Inc. Annual Report 2000
Corporate Strategy
Financially, by sharply growing total sales
and earnings for the Corporation, we restored
the momentum interrupted in 1999.
Was the Company’s overall strategic progress growing total sales and earnings for the Corporation,
during 2000 equal to management’s plans? we restored the momentum interrupted in 1999.
We were able to achieve our original strategic
goals set last year. We took big strides in Why has Aviall chosen to move ahead
technology, either completing or significantly independently in technology rather than
progressing against our plans to implement major seeking strategic “partnership opportunities”?
new capabilities in customer relationship During 2000, we closely evaluated the financial
management, in storage area networks, in enterprise and operational implications of various possible
applications integration and in enterprise resource strategic relationships to achieve our technology
planning. In e-commerce, we completed the goals. In the end, however, Aviall’s management
development work underlying the introduction in and Board of Directors decided that it was clearly
February 2001 of our new aviall.com website, and in the Company’s and its shareholders’ best
we implemented several new features to our interests to move ahead independently in this
ILSmart.com electronic marketplace. Operationally, regard. But, independently does not mean alone.
Aviall bolstered its workforce through significant In fact, during last year we engaged the services
new hires at every level and across every functional as consultants or systems providers of such
area of the Company. And, financially, by sharply technology heavyweights as BroadVision, Siebel,
14/15
Aviall, Inc. Annual Report 2000
Lawson, Neon, Sun, Cisco and Oracle. By combining reward for our investors and more cost-effective
our in-house capabilities with their substantial alternatives for our suppliers, customers and
technical resources, we have remained on schedule subscribers.
toward all of our technology objectives.
What if the aviation industry doesn’t move
How will Aviall compete with the many new forward as quickly as you expect in its adoption
aviation industry portals and e-commerce of web-based applications?
collaborations? What will be the payback for There is little doubt that e-commerce is a
the Company’s large technology investments? significant wave of the present and future, and we
As was mentioned earlier, in many ways Aviall’s are making substantial investments preparing for
websites – aviall.com and ILSmart.com – are it as it unfolds. But, just in case its full emergence
actually more complementary than competitive with is somewhat delayed, we have hedged our bets.
the new aviation portals and collaborations, which We have also invested significant sums on improving
have neither the logistics capabilities of Aviall our facilities infrastructure and in nonweb-related
Ser vices nor the true electronic marketplace technologies to strengthen our customer service,
advantages of ILS. That aside, however, there will sales and marketing, inventory management, order
be a substantial return on our technology entry and fulfillment, and the overall productivity
investments by assuring that of our physical and human capital. As a result, we
Capital Expenditures each unit remains at the are totally confident that whatever the pace of the
In Millions
$11.0 forefront of its industr y niche ongoing “e-volution,” Aviall will be prepared to
12
relative to any competition – provide its customers and suppliers with the most
10
6
systems will make us more the aviation parts industry.
$4.3
$3.7
4 efficient in conducting all of our
2 business processes, and that
0 means more profitability as a
98 99 00
16
Aviall, Inc. Annual Report 2000
Are there any more strategic distributorship/ agreements. As a result, one of our key objectives
product line additions ala Rolls-Royce and this year will be to re-assess our capital structure
Honeywell on the Company’s horizon? and to put in place whatever additions or changes
As was mentioned earlier, we have been quite are necessary to ensure that we have the financial
pleased with the first year of our Rolls-Royce resources at our disposal to complete any strategic
relationship, and we believe that the success of opportunities of which we choose to take advantage.
that program was a positive factor in our recent
product line award from Honeywell. We have stated What is the Company doing to increase
that one of our strategic objectives is, in fact, to shareholder value?
enter into more such distributorship/product license Aviall works hard to tell its story credibly and
arrangements not only with other major suppliers, consistently to investors and all other interested
but with additional programs from both Rolls-Royce audiences. We regularly communicate our strategy,
and Honeywell possible as well. results and prospects through newsletters and
financial publications, press releases and quarterly
What are the Company’s financial targets and earnings conference calls open to all, and through
capital structure objectives? meetings and other discussions, both one-on-one
Our longer-term financial targets are ambitious. and before groups. By doing so, the Company
For example, by 2005 our business plans call for seeks to achieve an increasing, but fair shareholder
the Company to exceed $700 million in revenues; value consistent
to approximately triple earnings per share from with our peer
2000; and to earn for our shareholders a ver y group, track record
satisfactory corporate return on invested capital. and future outlook.
To achieve these goals, for 2001 and beyond, we
are looking at a significant number of additional
business oppor tunities, including possible
acquisitions and major new product distribution
aviall.com
Rolled-out in February 2001, the new-generation aviall.com features unmatched functionality that
leverages all of Aviall Services’ technology upgrades. Whether customers need one part or hundreds,
they are now only seven clicks away from order completion. The website showcases a revolutionary
multiline order capability that allows customers to “cut and paste” from their own spreadsheet or
parts list directly into aviall.com. Customers get instant availability and pricing. Response time
for large quotes and orders, normally hours to days industrywide, is cut to seconds on aviall.com.
17
North American Distribution Centers
Anchorage
Winnipeg
Halifax
Montreal
Portland
Ottawa Boston
Minneapolis Toronto
Teterboro
Chicago Pontiac
Philadelphia
Pittsburgh
Denver Cincinnati
San Jose Kansas City
Helsingborg
Amsterdam
London Dusseldorf
Madrid Beijing
Pacific Export
Dallas Export
Latin America Export
Hong Kong
Singapore
18
Corporate/Shareholder
Information
EXECUTIVE OFFICES INVESTOR RELATIONS
AVIALL, INC. General inquiries from investors or correspondence
2075 Diplomat Drive concerning Aviall investor communications may be
Dallas, TX 75234-8999, USA directed by phone, letter, fax or e-mail to:
(972) 406-2000
David Leedy
Fax: (972) 406-2071
Aviall, Inc.
Website: www.aviall.com
2055 Diplomat Drive
Dallas, TX 75234-8989, USA
INVENTORY LOCATOR SERVICE, INC.
(972) 406-6671
3965 Mendenhall Road
Fax: (972) 406-6616
Memphis, TN 38115-5919, USA
E-mail: investorrelations@aviall.com
(901) 794-5000
Fax: (901) 794-1760
STOCK SYMBOL
Website: www.ILSmart.com
AVL
TRANSFER AGENT/REGISTRAR
STOCK LISTED OR TRADED
Communications regarding transfer requirements,
New York, Chicago and Pacific Stock Exchanges
lost stock certificates, address changes or
stock accounts should be directed to:
ANNUAL MEETING
Fleet National Bank 1:30 p.m., Thursday, June 7, 2001
c/o EquiServe Omni Mandalay Hotel
P.O. Box 43010 221 East Las Colinas Boulevard
Providence, RI 02940-3010 Irving, TX 75039
(800) 730-4001
www.equiserve.com STOCK PURCHASE PLAN
Any holder of record may purchase additional shares
INDEPENDENT AUDITORS of Aviall, Inc. up to 12 times a year by sending a check
PricewaterhouseCoopers LLP to the address listed below. These purchases must be
2001 Ross Avenue in amounts no less than $25 per month and no more
Suite 1800 than $15,000 per calendar quarter.
Dallas, TX 75201
EquiServe
(214) 754-7900
Dividend Reinvestment Dept.
P.O. Box 43010
Providence, RI 02940-3010
This Annual Report contains certain forward-looking statements (as such term is defined in the Private Securities Litigation Reform Act of 1995) relating
to the Company that are based on the beliefs of the management of the Company, as well as assumptions and estimates made by and information
currently available to the Company’s management. When used in this Report, the words “anticipate,” “believe,” “estimate,” “expect,” “intend” and similar
expressions, as they relate to the Company or the Company’s management, identify forward-looking statements. Such statements reflect the current
views of the Company with respect to future events and are subject to certain risks, uncertainties and assumptions relating to the operations and results
of operations of the Company as well as its customers and suppliers, including competitive factors and pricing pressures, shifts in market demand, general
economic conditions and other factors such as those that affect flight activity in commercial, business and general aviation, the business activities of
the Company’s customers and suppliers and developments in information and communications technology. Should one or more of these risks or uncertainties
materialize, or should underlying assumptions or estimates prove incorrect, actual results may vary materially from those described herein as anticipated,
believed, estimated, expected or intended.
Aviall, Inc.
2075 Diplomat Drive
SKU # 2770-AR-2001
Dallas, Texas 75234-8999, USA