Subject – BTEC Business Level 3 NQF – Unit 6 Principles of Management (31588H) 13 Edexcel Pearson
TERM 1 TERM 2 TERM 3
What Subject knowledge we will be Learning Aim A: The definitions and functions of Learning aim C: Managing human resources Learning Aim E: Impact of change management learning Learning aim D: Factors influencing management, Learning Aim F: Quality management Learning Aim B: Management and leadership styles and motivation and performance of the workforce skills What skills will we be developing Understand the functions of management and Understand various motivational theories Understand the impact of internal and the various leadership styles and the need for motivation in the work external business environment and the role Understand how factors such as management place. and influence of stakeholders in different style, policies and procedures, and the Understand the factors influencing settings. structure of a business can all influence management, motivation and performance of Understand and appreciate that the need for business culture. the workforce flexibility in the workplace can bring with it Understand the management and leadership Understand the contribution of labour market significant management challenges relating skills needed to successfully run an intelligence to business planning taking into to labour turnover, absenteeism and organisation. account the impact of globalisation on the motivation, which can all influence business mobility of labour culture and business performance Externally assessed unit taking into account the impact of Understand the techniques and tools of Skills: The knowledge and skills gained in this unit will globalisation on the mobility of labour quality management be assessed externally under examination conditions in understand the increasing move towards Understand the need for managers to the summer. greater flexibility in the labour force effectively integrate quality in the work Understand the need for an organisation to place. AO1 Demonstrate knowledge and understanding of effectively manage its HR Understand the costs and benefits of a management and leadership principles, concepts, key quality management system, including its terms, functions and theories Exam Skills: Learners will be taught the work of influence on business culture and its impact AO2 Apply knowledge and understanding of management theorists and investigate on financial and non-financial performance management and leadership issues to real-life their influence on contemporary management practices. measures. business scenarios The range of activities will enable learners to appreciate AO3 Analyse and evaluate management information how the functions of management can be applied in a Exam Skills: Range of practical and research tasks and data, demonstrating the ability to interpret the practical setting and develop their personal skills in based on exemplars and past examination questions to potential impact and influence on business effectiveness areas such as critical thinking and working with others. develop the skills of A01, A02, A03, A04 that learners in context Specification content will be covered focusing on will need to produce an appropriate management AO4 Be able to recommend management and leadership answering business case study context questions and strategy in response to a given business context. proposals in context with appropriate justification, using developing a management strategy by demonstrating a range of evidence to support arguments understanding, application and evaluation A01, A02, A03,A04 Gatsby reference: This unit gives learners opportunities to apply the principles of management to a variety of business situations. In doing so they will gain a greater understanding of the challenges faced by managers, and discover that different management approaches can be taken to address issues relating to aspects such as change management and motivation in the workplace. How will my teacher know I have learnt Range of delivery methods will be used for this practical Internally assessed past exam case studies will be used This unit is assessed externally under supervised unit such as discussions, individual and group and assessed at this stage by teacher in preparation for controlled conditions. learners will be required to these things? (When, what content and skills specifically) presentations, independent rationales for management the external assessment. The following specification prepare a report and a presentation in response to a strategies will be presented and used as evidence for content will be covered in term 2: business scenario suggesting appropriate management internal assessment. The following specification content decisions for the business. Pearson sets and marks the will be covered in term 3: C Managing human resources task.
A The definitions and functions of management C1 Human resources (HR)
Human resources as a factor of production. Level 3 Pass A1 Definitions of management and leadership Labour market analyses. Learners will be able to demonstrate knowledge and Management by objectives. Forecasting labour demand. understanding of the principles and functions of Situational and contingency. Sources of information available to conduct management and leadership, and determine business Functional and action centred. labour market analyses. best practice in context. They will be able Transformational and transactional. The link between business planning and to rationalise the styles and skills required in different The concept of leadership continuum for human resources. management and leadership situations. management behaviour. The impact of globalisation on human resource planning. Level 3 Merit A2 Functions of management and leadership Learners will assess the challenges faced by businesses Functions of management: C2 Human resource planning and how these have influenced the management of human resources. They will be able to apply Planning, organising, coordinating, The nature of the work and the controlling, monitoring, delegating. motivational theories, and show understanding of the characteristics required to perform work factors influencing management and performance of the Functions of leadership: inspiring, roles. workforce and their application in the workplace. They energising, influencing stakeholders, Skill levels. will show an understanding of the need to manage envisioning, determining best path/route to Experience. change and quality to ensure business success. Learners achieve success. Educational level. can propose and justify recommendations for business Aptitude. improvement based on management and leadership A3 Business culture Need for flexibility in the workforce. principles. Definition. Business vision, mission and Core versus peripheral workers. values/ethos. Full-time versus part-time workers. Level 3 Distinction Influence of business culture on management Sub-contracting. Learners will be able to critically evaluate information practices. Zero hours contracts. in context relating to improving the effectiveness of Policies and procedures. management and leadership practices. They can apply Temporary staff. Management styles. relevant concepts, models and theories in order to Agency staff. Structure of the workforce. present reasoned evaluations in realistic business Management actions to address human How people work. resource issues at an operational level. scenarios. Learners make Labour turnover (expressed in words and appropriate judgements and present fully justified B Management and leadership styles and skills recommendations for business improvement. They will numbers). Productivity. understand the importance of change to ensure business B1 Management and leadership styles success and how a quality standards culture needs to be Skill shortages. Autocratic. embedded, developed and maintained to remain Workplace stress. Democratic/participative. successful. Absenteeism (expressed in words and Paternalistic. The following specification content covered in term 3: numbers). Laissez-faire. Motivation. E Impact of change Transactional. Engagement with business culture. Transformational. Employee satisfaction. E1 Managing change Charismatic. D Factors influencing management, motivation and The need to manage change for business performance of the workforce survival and success. B2 Management and leadership skills Setting objectives. Factors influencing change: internal, D1 Motivation in the workplace external. Motivating. Theories of motivation (A Maslow, F Decision making. Stakeholders who influence change: owners, Herzberg, F W Taylor, E Mayo et al). managers, customers, regulators, financial Team building. Impact of motivation on business Leading by example. institutions, government, employees. performance. Consulting. Financial motivators. F Quality management Problem solving. Non-financial motivators. Valuing and supporting others. F1 Quality standards Managing conflict. D2 Techniques to meet skills requirements British Standards Institution standard BS Building positive interpersonal relationships. Recruitment. Upskilling/reskilling/training. 7850-1:1992. Using emotional intelligence. Outsourcing. International Organization for Communicating. Changing job roles. Restructuring. Standardization standard ISO 8402:1994. Giving feedback. Kite marks – IIP. D3 Training and development The purpose of training needs analysis. F2 Developing a quality culture Types of training: internal/external on-the- Setting quality standards. job/off-the-job, mentoring, coaching. Managerial commitment and staff buy-in. Effectiveness of training. Quality circles. Partnership working with suppliers and D4 Performance appraisal customers. Purpose of performance appraisal: to set Transparent and open communication. individual and group targets, to assess individual and group performance, to F3 The techniques and tools of quality management provide employee feedback, to identify Quality control, Lean manufacturing, Six training needs. sigma. Types of appraisal: self-assessment, management by objectives, ratings scales, F4 The importance and benefits of quality management 360° appraisal. Zero defect production and output. Impact of performance appraisal: on the Continuous improvement. individual, on the business. Improved output quality. Reduced inspection requirements. Supplier engagement and satisfaction. Customer involvement and satisfaction. Improved efficiency and profitability.