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BITG 2113 – E-COMMERCE AND WEB DESIGN

SEMESTER 1 – 2022/2023

RECAP
Lecture 6 – E-Commerce Security
Lecture 7 – E-Commerce Payment System
Lecture 8 – E-Commerce Website Design
Lecture 9 – E-Commerce Industries
Lecture 10 – E-Commerce Communities & Issues
Recap - EC
Exam ▪ Covers Lecture 6 till Lecture 10
Structure
▪ Answer ALL questions

Lecture 6
Part A
▪ Multiple Choice Questions (A or B or C or D)
Lecture 7
▪ 20 Questions = 20 Marks (1 mark each)

Lecture 8 Part B
▪ True/False Questions (A or B)
Lecture 9 ▪ 20 Questions = 20 Marks (1 mark each)

Lecture 10 Part C
▪ Matching Questions (A or B or C or D)
Sample ▪ 16 Questions = 24 Marks (1.5 mark each)

Part D
▪ Fill in the blank Questions (A or B or C or D)
▪ 24 Questions = 36 Marks (1.5 mark each)

▪ Total marks = 100 (30%)


Recap - EC
Exam Chapter 6
Structure
▪ E-Commerce Security Dimensions
- Integrity, Non-Repudiation, Authentication, Confidentiality,
Lecture 6
Privacy, Availability, Authorisation
Lecture 7
▪ Digital Signature
Lecture 8
▪ Threats and Attacks
Lecture 9 - Nontechnical attack, Spyware, Denial of Service (DoS)
attack, Botnet
Lecture 10
▪ Securing E-Commerce Communications
Sample
- Public Key Infrastructure (PKI)
- Symmetric (private) Key System
- SSL, Firewall, VPN, IDS, POLP
Recap - EC
Exam Chapter 7
Structure
▪ Electronic Payment
- AVS, CVN
Lecture 6

Lecture 7 ▪ B2C Digital Payment Methods


- e-wallet, e-cash, smart card,
Lecture 8 e-micropayments, e-checking

Lecture 9 ▪ B2B Digital Payment Methods


- EIPP
Lecture 10

▪ Order Fulfilment and Logistics


Sample
Step 1: Making sure the customer will pay
Step 2: Checking for in-stock availability
Step 3: Arranging shipments
Step 4: Insurance
Step 5: Replenishment
Step 6: In-house production
Step 7: Use contractors
Step 8: Contacts with customers
Step 9: Returns
Recap - EC
Exam Chapter 8
Structure ▪ E-Commerce Initiatives

Lecture 6 ▪ 5-step approach – E-Commerce Landscape


1. Identifying, justifying and planning EC systems
Lecture 7 2. Creating an EC architecture
3. Selecting a development option
Lecture 8 4. Installing, testing, integration and deploying EC app
5. Operations, maintenance and updating
Lecture 9
▪ Building and Acquiring a Website
Lecture 10
1. Select a Web host
2. Register a domain name
Sample
3. Create and manage content
4. Design the website
5. Construct the website and test
6. Market and promote the website

▪ E-Commerce Support Services


Recap - EC
Exam Chapter 9
Structure
▪ E-Government
- Groups/Categories – G2C, G2B, G2G, G2E
Lecture 6
- Its implementation – Stage 1-6
Lecture 7
▪ E-Learning
Lecture 8
▪ Online Publishing
Lecture 9
▪ M-Commerce
Lecture 10
- iOS, Android, Microbrowser, WiFi, WML, xHTML
- SMS, EMS, MMS, LBS
Sample
Recap - EC
Exam Chapter 10
Structure
▪ Virtual Community, marketplace

Lecture 6
▪ Social Commerce
Lecture 7 - Social Network + E-Commerce
- e.g. Facebook, Instagram
Lecture 8
▪ Business Commerce
Lecture 9 - Business Network + E-Commerce
- e.g. Alibaba, Amazon
Lecture
10

Sample
Recap - EC
Exam Example:
Structure

Some of the e-commerce security dimensions are ___.


Lecture 6

Lecture 7 i. Authenticity
ii. Safety
Lecture 8 iii. Authorisation
iv. Accessibility
Lecture 9
A. i, ii and iii
Lecture 10
B. i and iii
C. i and iv
Sample
D. ii and iv
Recap - EC
Exam Example:
Structure

Some of the e-commerce security dimensions are ___.


Lecture 6

Lecture 7 i. Authenticity √
ii. Safety
Lecture 8 iii. Authorisation √
iv. Accessibility
Lecture 9
A. i, ii and iii
Lecture 10
B. i and iii
C. i and iv
Sample
D. ii and iv

Answer: B
Recap - EC
Exam Example:
Structure

One of the security-related activities in e-commerce is verifying


Lecture 6
the authenticity and authorisation of customers and merchants.
Why these authenticity and authorisation are vital to driving e-
Lecture 7
commerce?
Lecture 8
A. When authorisation validated end-user, authenticity is
Lecture 9 unnecessary.
B. Both allow customers and merchants to engage with each
Lecture 10 other anonymously.
C. Authorisation specifies who can access while authenticity
Sample verifies it.
D. Authorisation and authenticity recognise the parties and
transactions involved.
Recap - EC
Exam Example:
Structure

One of the security-related activities in e-commerce is verifying


Lecture 6
the authenticity and authorisation of customers and merchants.
Why these authenticity and authorisation are vital to driving e-
Lecture 7
commerce?
Lecture 8
A. When authorisation validated end-user, authenticity is
Lecture 9 unnecessary.
B. Both allow customers and merchants to engage with each
Lecture 10 other anonymously.
C. Authorisation specifies who can access while authenticity
Sample verifies it. √
D. Authorisation and authenticity recognise the parties and
transactions involved.

Answer: C
Recap - EC
Exam Example:
Structure

Answer the following questions below by matching the phrases


Lecture 6
in left column that have the nearest meaning with the terms in
right column about E-Commerce payment systems.
Lecture 7

Q1. Use of digital certificates in e-


Lecture 8
payment systems from consumer to ⚫ ? ⚫ A. Digital Wallet
Lecture 9 merchant.

Q2. It is designed for buyers to make


Lecture 10 B. Address
⚫? ⚫
purchase online with a payment card. verification system

Sample Q3. It is designed to detect credit card


fraud by means of customer’s address ⚫ ? C. Electronic

Payments
comparison.
Recap - EC
Exam Example:
Structure

Answer the following questions below by matching the phrases


Lecture 6
in left column that have the nearest meaning with the terms in
right column about E-Commerce payment systems.
Lecture 7

Q1. Use of digital certificates in e-


Lecture 8
payment systems from consumer to ⚫ A ⚫ A. Digital Wallet
Lecture 9 merchant.

Q2. It is designed for buyers to make


Lecture 10 B. Address
⚫ C ⚫
purchase online with a payment card. verification system

Sample Q3. It is designed to detect credit card


fraud by means of customer’s address ⚫ B C. Electronic

Payments
comparison.

Answer
All the best!

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