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CONVEYING YOUR

GAME’S VALUE
@TheVTran
Hello!
I’M VICTORIA TRAN
○ Community Director Innersloth
Among Us, The Henry Stickmin Collection

○ Prev: Communications Director at Kitfox Games


Boyfriend Dungeon, Dwarf Fortress, Pupperazzi, etc.

○ Twitter - @TheVTran
8290
Steam games were released in 2019
SteamSpy
What we’re NOT covering

● Funding/business development

● Press, influencers, marketing-ish

● Community building

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Agenda
1. Intro

2. What is “value”?

3. Customer Value Proposition

4. Message crafting
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1.
INTRO
What do we need before we start?

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TIME?

ENERGY??

IN THIS ECONOMY??
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VALUE
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2.
WHAT IS “VALUE”?
Perceived Value = Benefits - Cost

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Marketing ≠ You

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Valuable to whom?
● Segment: press, influencers, players
○ genre, interests, location
● Place in buyer’s journey
● Market research
● Quantitative data
● Your existing community
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Perceived Value

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How are products valuable?
1) Functional: qualities of the product
2) Emotional: how the product makes a
customer feel
3) Life-Changing: the product alters the life of
the customer
4) Social Impact: the product alters the life of
others

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Games = Emotional
● Reduces anxiety
● Rewarding
● Nostalgia
● Aesthetics
● Fun/entertainment
● Community
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PERCEIVED VALUE
=
Benefits

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PERCEIVED VALUE
=
Cost

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Perceived Value

Total Benefit Total Cost

● Product ● Nostalgia ● Monetary


● Reduces anxiety ● Attractiveness ● Psychic
● Rewarding ● Aesthetic ● Energy
● Entertainment ● Replay value ● Time (playing the game but
● Affiliation also learning how to play it)
● Community ● Renewal costs
● Status ● Poor CX
● Your reputation ● Stress accessing your game
● Platform

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PERCEIVED VALUE
=
Benefits – Cost

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3.
CUSTOMER VALUE
PROPOSITION (CVP)

Choosing your marketing angle and finding your value

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the full, persuasive explanation as to
why someone would want your game
and what they’d get if they bought it

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BENEFITS

Your value
proposition

DIFFERENCES FOCUS

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ALL BENEFITS
CONSISTS OF ANSWERS THE QUESTION
All the positives to playing your Why should I buy this game?
game

REQUIRES POTENTIAL PITFALL


Knowing what your game Benefit assertion
offers

@TheVTran
ALL BENEFITS
CONSISTS OF ANSWERS THE QUESTION
All the positives to playing your Why should I buy this game?
game

REQUIRES POTENTIAL PITFALL


Knowing what your game Benefit assertion
offers

@TheVTran
@TheVTran
ALL BENEFITS
CONSISTS OF ANSWERS THE QUESTION
All the positives to playing your Why should I buy this game?
game

REQUIRES POTENTIAL PITFALL


Knowing what your game Benefit assertion
offers

@TheVTran
ALL BENEFITS
CONSISTS OF ANSWERS THE QUESTION
All the positives to playing your Why should I buy this game?
game

REQUIRES POTENTIAL PITFALL


Knowing what your game Benefit assertion
offers

@TheVTran
ALL BENEFITS
CONSISTS OF ANSWERS THE QUESTION
All the positives to playing your Why should I buy this game?
game

REQUIRES POTENTIAL PITFALL


Knowing what your game Benefit assertion
offers

@TheVTran
FAVORABLE POINTS OF
DIFFERENCE
CONSISTS OF ANSWERS THE QUESTION
All the positives compared to Why should I buy this game
your competitor over another similar one?

REQUIRES POTENTIAL PITFALL


Knowing what your game Value presumption
offers AND your competition

@TheVTran
FAVORABLE POINTS OF
DIFFERENCE
CONSISTS OF ANSWERS THE QUESTION
All the positives compared to Why should I buy this game
your competitor over another similar one?

REQUIRES POTENTIAL PITFALL


Knowing what your game Value presumption
offers AND your competition

@TheVTran
FAVORABLE POINTS OF
DIFFERENCE
CONSISTS OF ANSWERS THE QUESTION
All the positives compared to Why should I buy this game
your competitor over another similar one?

REQUIRES POTENTIAL PITFALL


Knowing what your game Value presumption
offers AND your competition

@TheVTran
FAVORABLE POINTS OF
DIFFERENCE
CONSISTS OF ANSWERS THE QUESTION
All the positives compared to Why should I buy this game
your competitor over another similar one?

REQUIRES POTENTIAL PITFALL


Knowing what your game Value presumption
offers AND your competition

@TheVTran
FAVORABLE POINTS OF
DIFFERENCE
CONSISTS OF ANSWERS THE QUESTION
All the positives compared to Why should I buy this game
your competitor over another similar one?

REQUIRES POTENTIAL PITFALL


Knowing what your game Value presumption
offers AND your competition

@TheVTran
RESONATING FOCUS
CONSISTS OF ANSWERS THE QUESTION
Key difference (or similarity) What is the most worthwhile
that brings the greatest value thing?

REQUIRES POTENTIAL PITFALL


Knowing how you deliver Researching what relevant
superior value players want

@TheVTran
RESONATING FOCUS
CONSISTS OF ANSWERS THE QUESTION
Key difference (or similarity) What is the most worthwhile
that brings the greatest value thing?

REQUIRES POTENTIAL PITFALL


Knowing how you deliver Researching what relevant
superior value players want

@TheVTran
@TheVTran
RESONATING FOCUS
CONSISTS OF ANSWERS THE QUESTION
Key difference (or similarity) What is the most worthwhile
that brings the greatest value thing?

REQUIRES POTENTIAL PITFALL


Knowing how you deliver Researching what relevant
superior value players want

@TheVTran
RESONATING FOCUS
CONSISTS OF ANSWERS THE QUESTION
Key difference (or similarity) What is the most worthwhile
that brings the greatest value thing?

REQUIRES POTENTIAL PITFALL


Knowing how you deliver Researching what relevant
superior value players want

@TheVTran
RESONATING FOCUS
CONSISTS OF ANSWERS THE QUESTION
Key difference (or similarity) What is the most worthwhile
that brings the greatest value thing?

REQUIRES POTENTIAL PITFALL


Knowing how you deliver Researching what relevant
superior value players want

@TheVTran
4.
MESSAGE CRAFTING
How are you going to convey this

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UNIQUE
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UNIQUE
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Creating
● Write!!!

● Take a break

● Write some more

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Empathy
● Remember WHY someone did/didn’t like
something

● Understand their world

● Share story not just stats

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Details
● “Design” how words
look on a page

● Create vibrant
pictures
○ Solve crimes VS
solve murders

● Simple ≠ generic
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Excitement
● Expressive verbs
○ Cut through
enemies VS slash
through enemies

● Balance

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Keep it simple

Am I making them work too hard to figure out


what I am trying to say?

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Editing
● Slash extra words

● Group like-minded ideas

● State concisely

● Single words > phrases


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Structure
● Short

● Straightforward

● Bullets

● Highlight ideas

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Collaborate
● Editor

● See what language


people use

● Adapt

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A good value prop
● Easily understood
● Quick to read
● Relevant
● Explains difference
● Uses same language
● Avoids jargon, buzzwords, and hype
Not a slogan!
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Your game features
Procedural generation Different every time

Your reputation changes how


Choices matter
the world remembers you

Continuing narrative Build your mythology

Overcome the hardest


Multiplayer
challenges together

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Astroneer
● Reshape the ground
under your feet

● Survive on and
explore carefully
crafted planets

● Snap together
components and
objects to build bases
and vehicles

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Hades
● Battle out of Hell

● Unleash the fury of


Olympus

● Nothing is impossible

● Befriend gods, ghosts,


and monsters

● Signature Supergiant
style
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Recap!

● Marketing is not about you


● Perceived Value = Benefits - Cost
● Customer value prop: benefits, differences,
focus
● Don’t be unique, just better
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THANKS!
You can find me at:
@TheVTran

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