Name Designation BILLING EXECUTIVE

Emp.no Department FRONT OFFICE

Reporting to HRM D.O.J

Job description :

 Ensuring that patient records, accounts, and payments are meticulously handled.

 To make sure that periodically credit amount status has to be informed to the
patients.

 To collect the payment as and when necessary according to our hospital policies

 To ensure that patients are treated with dignity and equality while collecting
money.

 To respect patients rights.

 To ensure that to explain the payment methods, expected cost for the treatment
during the time of admission itself.

 Accurately calculate, report and send billing information for patients.

 Enter all information into patient’s account system.

 Analyzes patient billing records for completeness and accuracy and obtains
additional information and clarification as necessary.

 Resolves billing discrepancies by conducting further research and correcting

errors.
 Protects clinic’s/hospital’s value by keeping collection information confidential.

 Collect delinquent accounts by establishing payment arrangements with patients,

monitoring payments and following up with patients when payment lapses occur

 Following up with patients on accounts that are late as well as those which are
seriously overdue.

 Keeping all patient records confidential.

 Attention to detail to maintain patient records proficiently and to check that the
accounts have been entered accurately.

 The ability to process cash or credit card payments.

 Follows established departmental policies, procedures, and objectives,

continuous quality improvement objectives, and safety, environmental, and/or
infection control standards.

Employee name & signature

HR Name & Signature